ST JOSEPHS COMMUNITY HOSPITAL WEST BEND Ratings and Reviews

About ST JOSEPHS COMMUNITY HOSPITAL WEST BEND

ST JOSEPHS COMMUNITY HOSPITAL WEST BEND is a Acute Care Hospitals. It is in WEST BEND, WI. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 520063. It does provide emergency services. There are 424 medical professionals and 59 doctor groups affiliated with the hospital. On average at ST JOSEPHS COMMUNITY HOSPITAL WEST BEND, emergency patients were charged $21,778. This is lower than the state average of $24,419. It is also lower than the national average of $25,828.

Quick Links to ST JOSEPHS COMMUNITY HOSPITAL WEST BEND Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ST JOSEPHS COMMUNITY HOSPITAL WEST BEND to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	13 %
Patients who reported that they "Usually" received help as soon as they wanted	35 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	46 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	40 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	31 %
Patients who reported that staff "Always" explained about medicines before giving it to them	60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	76 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	11 %
Patients who reported that YES, they did discuss whether they would need help after discharge	89 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	49 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	56 %
Patients who reported that their room and bathroom were "Always" clean	66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	67 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	65 %
Patients who reported YES, they would probably recommend the hospital	30 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ST JOSEPHS COMMUNITY HOSPITAL WEST BEND, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ST JOSEPHS COMMUNITY HOSPITAL WEST BEND provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ST JOSEPHS COMMUNITY HOSPITAL WEST BEND: Not Available

Detailed table for spending and period for patients at ST JOSEPHS COMMUNITY HOSPITAL WEST BEND:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$17
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$68
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$88
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$27
Carrier (1 to 3 days Prior to Index Hospital Admission)	$663
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,982
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$23
Carrier (During Index Hospital Admission)	$1,014
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$793
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$466
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,331
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,133
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,888
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$196
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,089
Total (Complete Episode)	$21,778

Infection Rates at ST JOSEPHS COMMUNITY HOSPITAL WEST BEND

These measures show how often patients at ST JOSEPHS COMMUNITY HOSPITAL WEST BEND contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	1,396.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.86 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	3.05 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,396.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.62 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.62 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	41.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.92 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	20.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.16 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	21,292.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.57 / Not Available
MRSA Bacteremia: Observed Cases	1.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.12 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.25 / Same
Clostridium Difficile (C.Diff): Patient Days	19,837.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	6.53 / Same
Clostridium Difficile (C.Diff): Observed Cases	3.00 / Same
Clostridium Difficile (C.Diff)	0.46 / Same

How ST JOSEPHS COMMUNITY HOSPITAL WEST BEND Compares to Other Similar Facilities

This is how ST JOSEPHS COMMUNITY HOSPITAL WEST BEND compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WEST BEND, WI

Worst Hospitals in WEST BEND, WI

Percentages of Complications and Deaths at ST JOSEPHS COMMUNITY HOSPITAL WEST BEND

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4%	SAME
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.8%	SAME
Death rate for heart failure patients	13.6%	SAME
Death rate for pneumonia patients	16.3%	SAME
Death rate for stroke patients	14.4%	SAME
Pressure ulcer rate	0.72%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.72%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.53%	SAME
Postoperative respiratory failure rate	10.29%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.34%	SAME
Postoperative sepsis rate	5.72%	SAME
Postoperative wound dehiscence rate	1.92%	SAME
Abdominopelvic accidental puncture or laceration rate	1.01%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.12%	SAME

Skilled Nursing Facilities Near ST JOSEPHS COMMUNITY HOSPITAL WEST BEND

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ST JOSEPHS COMMUNITY HOSPITAL WEST BEND ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Masonic Center For Health and Rehab Inc	5:
Shorehaven Hlth and Rehab Ctr	5:
Cedar Lake Health and Rehab Center	5:
Clearview	5:
Clearview Brain Injury Center	5:
Lutheran Home	4:
Milwaukee Catholic Home	4:
Eastcastle Pl Bradford Ter Conv Ctr	4:
Congregational Home, Inc	4:
Hope Health and Rehab	4:
St Camillus Health Center	3:
Jewish Home and Care Center	3:
Saint Johns On The Lake	3:
Newcastle Place	3:
Lasata Care Center	3:
Aria at Mitchell Manor	2:
Care Age of Brookfield	2:
Lake Country Health Services	2:
Luther Manor	2:
Glendale Care and Rehab Center LLC	2:
Lindengrove Menomonee Falls	2:
Alexian Village of Milwaukee	2:
Cedarburg Health Services	2:
Samaritan Nursing and Rehab	2:
Crossroads Care Center of Mayville	2:
Kensington Care and Rehab Center	1:
Mercy Health Services	1:
Ccc of Pewaukee	1:
Lindengrove Waukesha	1:
Aria of Waukesha	1:
Aria of Brookfield	1:
Crossroads Care Center of Milwaukee	1:
Edenbrook Lakeside	1:
Franciscan Woods	1:
St Anne's Salvatorian Campus	1:
Silver Springs Health Care Center	1:
Menomonee Falls Health Services	1:
Bradley Estates Nursing and Rehab LLC	1:
Waterfall Health of Brown Deer	1:
Virginia Highlands Care and Rehab LLC	1:
Pavilion at Glacier Valley	1:
Heritage Health Services	1:
St Ann Health and Rehabilitation Center	No Data
Allis Care Center	No Data

Medical Groups Affiliated with ST JOSEPHS COMMUNITY HOSPITAL WEST BEND

There are 424 doctors and 59 medical groups that are affiliated with ST JOSEPHS COMMUNITY HOSPITAL WEST BEND.

Affiliated Doctor Groups

The list of medical professionals associated with ST JOSEPHS COMMUNITY HOSPITAL WEST BEND is very long, so we have added another pages. See a list of medical professionals associated with ST JOSEPHS COMMUNITY HOSPITAL WEST BEND.