CONTACT INFORMATION REVIEWS & MORE DATA

AURORA MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  975 PORT WASHINGTON ROAD, GRAFTON, WI 53024
  • Phone:  (262) 329-1000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   83%

  About AURORA MEDICAL CENTER

AURORA MEDICAL CENTER is a Acute Care Hospitals. It is in GRAFTON, WI. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 520207. It does provide emergency services. There are 511 medical professionals and 33 doctor groups affiliated with the hospital. On average at AURORA MEDICAL CENTER, emergency patients were charged $22,444. This is lower than the state average of $24,419. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for AURORA MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 84 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 2 %
Patients who reported that their nurses "Usually" communicated well 14 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 90 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 9 %
Patients who reported that their nurses "Always" listened carefully to them 83 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 2 %
Patients who reported that their nurses "Usually" listened carefully to them 15 %
Patients who reported that their nurses "Always" explained things in a way they could understand 79 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 17 %
Patients who reported that their doctors "Always" communicated well 81 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 3 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 10 %
Patients who reported that their doctors "Always" listened carefully to them 81 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their doctors "Usually" listened carefully to them 16 %
Patients who reported that their doctors "Always" explained things in a way they could understand 74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 67 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 7 %
Patients who reported that they "Usually" received help as soon as they wanted 26 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 7 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 68 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 7 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 66 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 16 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 78 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 6 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 54 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 26 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 8 %
Patients who reported that YES, they were given information about what to do during their recovery at home 92 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 9 %
Patients who reported that YES, they did discuss whether they would need help after discharge 91 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 7 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 93 %
Patients who "Agree" they understood their care when they left the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 4 %
Patients who "Strongly Agree" they understood their care when they left the hospital 59 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Agree" that they understood their responsiblities in managing their health 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 60 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 30 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 67 %
Patients who reported that their room and bathroom were "Always" clean 76 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 7 %
Patients who reported that their room and bathroom were "Usually" clean 17 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 9 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 4 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 81 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 3 %
Patients who reported YES, they would definitely recommend the hospital 83 %
Patients who reported YES, they would probably recommend the hospital 14 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of AURORA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the AURORA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for AURORA MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at AURORA MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $23
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $56
Outpatient (1 to 3 days Prior to Index Hospital Admission) $125
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $3
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $4
Carrier (1 to 3 days Prior to Index Hospital Admission) $729
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,208
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $24
Carrier (During Index Hospital Admission) $1,326
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $911
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $219
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,569
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,425
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,506
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $96
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,219
Total (Complete Episode) $22,444

Infection Rates at AURORA MEDICAL CENTER

These measures show how often patients at AURORA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.16 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.74 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 5,187.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 4.70 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.64 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.19 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.05 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 3,921.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 3.98 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.75 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.86 / Same
SSI - Colon Surgery: Upper Confidence Limit 3.89 / Same
SSI - Colon Surgery: Number of Procedures 136.00 / Same
SSI - Colon Surgery: Predicted Cases 3.56 / Same
SSI - Colon Surgery: Observed Cases 7.00 / Same
SSI - Colon Surgery 1.96 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 24.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.22 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit -- / Same
MRSA Bacteremia: Upper Confidence Limit 1.63 / Same
MRSA Bacteremia: Patient Days 39,937.00 / Same
MRSA Bacteremia: Predicted Cases 1.83 / Same
MRSA Bacteremia: Observed Cases 0.00 / Same
MRSA Bacteremia 0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.43 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.33 / Same
Clostridium Difficile (C.Diff): Patient Days 36,711.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 15.32 / Same
Clostridium Difficile (C.Diff): Observed Cases 12.00 / Same
Clostridium Difficile (C.Diff) 0.78 / Same

How AURORA MEDICAL CENTER Compares to Other Similar Facilities

This is how AURORA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in GRAFTON, WI

Worst Hospitals in GRAFTON, WI

Percentages of Complications and Deaths at AURORA MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.4% SAME
Death rate for heart attack patients 10.6% SAME
Death rate for CABG surgery patients 2.1% SAME
Death rate for COPD patients 7.9% SAME
Death rate for heart failure patients 8.2% Better
Death rate for pneumonia patients 16.4% SAME
Death rate for stroke patients 10.7% SAME
Pressure ulcer rate 0.21% SAME
Death rate among surgical inpatients with serious treatable complications 125.32% SAME
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 3.66% SAME
Postoperative acute kidney injury requiring dialysis rate 1.55% SAME
Postoperative respiratory failure rate 4.31% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.58% SAME
Postoperative sepsis rate 5.52% SAME
Postoperative wound dehiscence rate 2.3% SAME
Abdominopelvic accidental puncture or laceration rate 1.69% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.81% SAME

Skilled Nursing Facilities Near AURORA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near AURORA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Cedar Lake Health and Rehab Center 5:
Jewish Home and Care Center 4:
Saint Johns On The Lake 4:
Milwaukee Catholic Home 4:
Eastcastle Pl Bradford Ter Conv Ctr 4:
Congregational Home, Inc 4:
Lasata Care Center 4:
Samaritan Nursing and Rehab 4:
St Camillus Health Center 3:
Lutheran Home 3:
Aria at Mitchell Manor 2:
Care Age of Brookfield 2:
Franciscan Woods 2:
Luther Manor 2:
Glendale Care and Rehab Center LLC 2:
Lindengrove Menomonee Falls 2:
Newcastle Place 2:
Cedarburg Health Services 2:
Heritage Health Services 2:
Wheaton Franciscan Hc - Terrace at St Francis 1:
Maplewood Center 1:
Lindengrove New Berlin 1:
Kensington Care and Rehab Center 1:
Mercy Health Services 1:
Ccc of Pewaukee 1:
Lindengrove Waukesha 1:
Aria of Waukesha 1:
Aria of Brookfield 1:
Crossroads Care Center of Milwaukee 1:
Edenbrook Lakeside 1:
St Anne's Salvatorian Campus 1:
Silver Springs Health Care Center 1:
Menomonee Falls Health Services 1:
Bradley Estates Nursing and Rehab LLC 1:
Waterfall Health of Brown Deer 1:
Alexian Village of Milwaukee 1:
Virginia Highlands Care and Rehab LLC 1:
Pavilion at Glacier Valley 1:
St Ann Health and Rehabilitation Center No Data
Allis Care Center No Data

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