AURORA ST LUKES MEDICAL CENTER Ratings and Reviews

About AURORA ST LUKES MEDICAL CENTER

AURORA ST LUKES MEDICAL CENTER is a Acute Care Hospitals. It is in MILWAUKEE, WI. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 520138. It does provide emergency services. There are 1,521 medical professionals and 126 doctor groups affiliated with the hospital. On average at AURORA ST LUKES MEDICAL CENTER, emergency patients were charged $27,152. This is higher than the state average of $24,419. It is also higher than the national average of $25,828.

Quick Links to AURORA ST LUKES MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for AURORA ST LUKES MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	62 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	76 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	30 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	54 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	54 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	62 %
Patients who reported that their room and bathroom were "Always" clean	65 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	50 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	13 %
Patients who reported that the area around their room was "Usually" quiet at night	37 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	72 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	71 %
Patients who reported YES, they would probably recommend the hospital	23 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of AURORA ST LUKES MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the AURORA ST LUKES MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for AURORA ST LUKES MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at AURORA ST LUKES MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$21
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$33
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$121
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$9
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$13
Carrier (1 to 3 days Prior to Index Hospital Admission)	$745
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$14,041
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$46
Carrier (During Index Hospital Admission)	$2,081
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$750
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$175
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,692
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,284
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,512
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$165
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,464
Total (Complete Episode)	$27,152

Infection Rates at AURORA ST LUKES MEDICAL CENTER

These measures show how often patients at AURORA ST LUKES MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.45 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.89 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	48,317.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	50.08 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	32.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.64 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.49 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	29,968.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	43.39 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	31.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.71 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.87 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.20 / Same
SSI - Colon Surgery: Number of Procedures	455.00 / Same
SSI - Colon Surgery: Predicted Cases	12.66 / Same
SSI - Colon Surgery: Observed Cases	18.00 / Same
SSI - Colon Surgery	1.42 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	1.62 / Worse
SSI - Abdominal Hysterectomy: Upper Confidence Limit	5.09 / Worse
SSI - Abdominal Hysterectomy: Number of Procedures	435.00 / Worse
SSI - Abdominal Hysterectomy: Predicted Cases	4.01 / Worse
SSI - Abdominal Hysterectomy: Observed Cases	12.00 / Worse
SSI - Abdominal Hysterectomy	2.99 / Worse
MRSA Bacteremia: Lower Confidence Limit	0.41 / Same
MRSA Bacteremia: Upper Confidence Limit	1.14 / Same
MRSA Bacteremia: Patient Days	277,174.00 / Same
MRSA Bacteremia: Predicted Cases	21.15 / Same
MRSA Bacteremia: Observed Cases	15.00 / Same
MRSA Bacteremia	0.71 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.49 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.76 / Better
Clostridium Difficile (C.Diff): Patient Days	265,574.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	128.10 / Better
Clostridium Difficile (C.Diff): Observed Cases	78.00 / Better
Clostridium Difficile (C.Diff)	0.61 / Better

How AURORA ST LUKES MEDICAL CENTER Compares to Other Similar Facilities

This is how AURORA ST LUKES MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MILWAUKEE, WI

Worst Hospitals in MILWAUKEE, WI

Percentages of Complications and Deaths at AURORA ST LUKES MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.5%	SAME
Death rate for heart attack patients	10.9%	SAME
Death rate for CABG surgery patients	2.4%	SAME
Death rate for COPD patients	7%	SAME
Death rate for heart failure patients	9.7%	Better
Death rate for pneumonia patients	13.6%	Better
Death rate for stroke patients	11.5%	Better
Pressure ulcer rate	1.32%	Worse
Death rate among surgical inpatients with serious treatable complications	151.22%	SAME
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	4.45%	Worse
Postoperative acute kidney injury requiring dialysis rate	1.8%	SAME
Postoperative respiratory failure rate	12.86%	Worse
Perioperative pulmonary embolism or deep vein thrombosis rate	4.02%	SAME
Postoperative sepsis rate	3.28%	Better
Postoperative wound dehiscence rate	1.64%	SAME
Abdominopelvic accidental puncture or laceration rate	0.62%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.27%	Worse

Skilled Nursing Facilities Near AURORA ST LUKES MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near AURORA ST LUKES MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Lindengrove Mukwonago	4:
Clement Manor Health Care Center	4:
St Francis Health Services	4:
Jewish Home and Care Center	4:
Saint Johns On The Lake	4:
Milwaukee Catholic Home	4:
Eastcastle Pl Bradford Ter Conv Ctr	4:
Congregational Home, Inc	4:
Lasata Care Center	4:
Ascension Living - Lakeshore at Siena	3:
Muskego Health and Rehabilitation Center	3:
Hales Corners Care Ctr	3:
St Camillus Health Center	3:
Lutheran Home	3:
Oak Ridge Care Center	2:
Ridgewood Care Ctr	2:
Wi Veterans Home-Boland Hall	2:
East Troy Manor	2:
Tudor Oaks Health Center	2:
Sunrise Health Services	2:
Aria at Mitchell Manor	2:
Care Age of Brookfield	2:
Franciscan Woods	2:
Luther Manor	2:
Glendale Care and Rehab Center LLC	2:
Lindengrove Menomonee Falls	2:
Newcastle Place	2:
Cedarburg Health Services	2:
Burlington Health and Rehabilitation Center	1:
Lincoln Park Nursing and Rehab LLC	1:
The Medical Suites at Oak Creek	1:
Willowcrest Health Services	1:
Chi Franciscan Villa	1:
Maple Ridge Health Services	1:
Autumn Lake Healthcare at Greenfield	1:
Heritage Square Health Care Center	1:
Southpointe Care and Rehab Center LLC	1:
Wheaton Franciscan Hc - Terrace at St Francis	1:
Maplewood Center	1:
Lindengrove New Berlin	1:
Kensington Care and Rehab Center	1:
Mercy Health Services	1:
Ccc of Pewaukee	1:
Lindengrove Waukesha	1:
Aria of Waukesha	1:
Aria of Brookfield	1:
Crossroads Care Center of Milwaukee	1:
Edenbrook Lakeside	1:
St Anne's Salvatorian Campus	1:
Silver Springs Health Care Center	1:
Menomonee Falls Health Services	1:
Bradley Estates Nursing and Rehab LLC	1:
Waterfall Health of Brown Deer	1:
Alexian Village of Milwaukee	1:
Virginia Highlands Care and Rehab LLC	1:
Pavilion at Glacier Valley	1:
St Ann Health and Rehabilitation Center	No Data
Allis Care Center	No Data

Medical Groups Affiliated with AURORA ST LUKES MEDICAL CENTER

There are 1,521 doctors and 126 medical groups that are affiliated with AURORA ST LUKES MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with AURORA ST LUKES MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with AURORA ST LUKES MEDICAL CENTER.