CONTACT INFORMATION REVIEWS & MORE DATA

SSM HEALTH ST MARY'S HOSPITAL - MADISON Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  700 SOUTH PARK ST, MADISON, WI 53715
  • Phone:  (608) 251-6100
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   72%

  About SSM HEALTH ST MARY'S HOSPITAL - MADISON

SSM HEALTH ST MARY'S HOSPITAL - MADISON is a Acute Care Hospitals. It is in MADISON, WI. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 520083. It does provide emergency services. There are 834 medical professionals and 89 doctor groups affiliated with the hospital. On average at SSM HEALTH ST MARY'S HOSPITAL - MADISON, emergency patients were charged $25,249. This is higher than the state average of $24,419. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SSM HEALTH ST MARY'S HOSPITAL - MADISON to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 25 %
Patients who reported that their doctors "Always" communicated well 80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 9 %
Patients who reported that their doctors "Always" listened carefully to them 79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 29 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 14 %
Patients who reported that YES, they did discuss whether they would need help after discharge 86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 51 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 9 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 73 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 72 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SSM HEALTH ST MARY'S HOSPITAL - MADISON, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SSM HEALTH ST MARY'S HOSPITAL - MADISON provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SSM HEALTH ST MARY'S HOSPITAL - MADISON: Not Available

Detailed table for spending and period for patients at SSM HEALTH ST MARY'S HOSPITAL - MADISON:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $13
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $39
Outpatient (1 to 3 days Prior to Index Hospital Admission) $562
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $5
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $761
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,429
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $13
Carrier (During Index Hospital Admission) $1,759
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $694
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $291
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,564
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $856
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,916
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $52
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,288
Total (Complete Episode) $25,249

Infection Rates at SSM HEALTH ST MARY'S HOSPITAL - MADISON

These measures show how often patients at SSM HEALTH ST MARY'S HOSPITAL - MADISON contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.10 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.72 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 14,410.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 13.44 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 4.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.30 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.02 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.48 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 13,077.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 13.90 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.14 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.60 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.27 / Same
SSI - Colon Surgery: Number of Procedures 276.00 / Same
SSI - Colon Surgery: Predicted Cases 7.28 / Same
SSI - Colon Surgery: Observed Cases 9.00 / Same
SSI - Colon Surgery 1.24 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit -- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.81 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 195.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.66 / Same
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Same
SSI - Abdominal Hysterectomy 0.00 / Same
MRSA Bacteremia: Lower Confidence Limit 0.17 / Same
MRSA Bacteremia: Upper Confidence Limit 1.80 / Same
MRSA Bacteremia: Patient Days 97,787.00 / Same
MRSA Bacteremia: Predicted Cases 4.53 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 0.66 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.07 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.27 / Better
Clostridium Difficile (C.Diff): Patient Days 88,380.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 55.62 / Better
Clostridium Difficile (C.Diff): Observed Cases 8.00 / Better
Clostridium Difficile (C.Diff) 0.14 / Better

How SSM HEALTH ST MARY'S HOSPITAL - MADISON Compares to Other Similar Facilities

This is how SSM HEALTH ST MARY'S HOSPITAL - MADISON compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MADISON, WI

Worst Hospitals in MADISON, WI

Percentages of Complications and Deaths at SSM HEALTH ST MARY'S HOSPITAL - MADISON

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.8% SAME
Death rate for heart attack patients 11.7% SAME
Death rate for CABG surgery patients 2% SAME
Death rate for COPD patients 10% SAME
Death rate for heart failure patients 12.4% SAME
Death rate for pneumonia patients 18% SAME
Death rate for stroke patients 12.4% SAME
Pressure ulcer rate 0.49% SAME
Death rate among surgical inpatients with serious treatable complications 156.94% SAME
Iatrogenic pneumothorax rate 0.27% SAME
In-hospital fall with hip fracture rate 0.11% SAME
Postoperative hemorrhage or hematoma rate 3.08% SAME
Postoperative acute kidney injury requiring dialysis rate 0.82% SAME
Postoperative respiratory failure rate 7.85% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.2% SAME
Postoperative sepsis rate 4.41% SAME
Postoperative wound dehiscence rate 2.54% SAME
Abdominopelvic accidental puncture or laceration rate 1.51% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.89% SAME

Skilled Nursing Facilities Near SSM HEALTH ST MARY'S HOSPITAL - MADISON

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SSM HEALTH ST MARY'S HOSPITAL - MADISON ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Hebron Oaks 5:
Oakwood Village East Health and Rehab Center 5:
Skaalen Nursing and Rehabilitation Center 4:
Four Winds Manor 4:
Capitol Lakes Health Center 4:
Sun Prairie Senior Living 4:
Maplewood of Sauk Prairie 4:
Rock Haven 3:
Badger Prairie Hcc 3:
Oak Park Place of Nakoma 3:
Crossroads Care Center of Sun Prairie 3:
Columbus Health and Rehab 3:
New Glarus Home 2:
Nazareth Health and Rehab Center 2:
Ssm Health St Mary's Care Center 2:
Ingleside Manor 2:
Oak Park Nursing and Rehab Ctr 2:
Evansville Manor Nursing and Rehab, LLC 1:
Edgerton Care Center, Inc 1:
Grace Healthcare of Oregon 1:
Middleton Village Nursing and Rehab 1:
Heartland Country Village 1:
Waunakee Valley Senior Living 1:
Dove Healthcare - Lodi 1:
Madison Health and Rehabilitation Center No Data

Medical Groups Affiliated with SSM HEALTH ST MARY'S HOSPITAL - MADISON

There are 834 doctors and 89 medical groups that are affiliated with SSM HEALTH ST MARY'S HOSPITAL - MADISON.

Affiliated Doctor Groups


The list of medical professionals associated with SSM HEALTH ST MARY'S HOSPITAL - MADISON is very long, so we have added another pages. See a list of medical professionals associated with SSM HEALTH ST MARY'S HOSPITAL - MADISON.

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