CONTACT INFORMATION REVIEWS & MORE DATA

INDIANHEAD MEDICAL CTR Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  113 4TH AVE, SHELL LAKE, WI 54871
  • Phone:  (715) 468-7833
  • Type:  Critical Access Hospitals
  • Ownership:  Proprietary
  • Overall Rating:   Not Available
  • Perc. Patients Recommending:   85%

  About INDIANHEAD MEDICAL CTR

INDIANHEAD MEDICAL CTR is a Critical Access Hospitals. It is in SHELL LAKE, WI. Its type of ownership is Proprietary. The facility's Medicare ID is 521342. It does provide emergency services. There are 20 medical professionals and 11 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at INDIANHEAD MEDICAL CTR.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for INDIANHEAD MEDICAL CTR to the national results for similar facilities.

Survey QuestionResponse
Patients who reported that their nurses "Always" communicated well90 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well1 %
Patients who reported that their nurses "Usually" communicated well9 %
Nurse communication - linear mean scoreNot Applicable
Nurse communication - star ratingNot Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respectNot Available %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectNot Available %
Patients who reported that their nurses "Usually" treated them with courtesy and respectNot Available %
Patients who reported that their nurses "Always" listened carefully to themNot Available %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themNot Available %
Patients who reported that their nurses "Usually" listened carefully to themNot Available %
Patients who reported that their nurses "Always" explained things in a way they could understandNot Available %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandNot Available %
Patients who reported that their nurses "Usually" explained things in a way they could understandNot Available %
Patients who reported that their doctors "Always" communicated well95 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well2 %
Patients who reported that their doctors "Usually" communicated well3 %
Doctor communication - linear mean scoreNot Applicable
Doctor communication - star ratingNot Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respectNot Available %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectNot Available %
Patients who reported that their doctors "Usually" treated them with courtesy and respectNot Available %
Patients who reported that their doctors "Always" listened carefully to themNot Available %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themNot Available %
Patients who reported that their doctors "Usually" listened carefully to themNot Available %
Patients who reported that their doctors "Always" explained things in a way they could understandNot Available %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandNot Available %
Patients who reported that their doctors "Usually" explained things in a way they could understandNot Available %
Patients who reported that they "Always" received help as soon as they wanted87 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted3 %
Patients who reported that they "Usually" received help as soon as they wanted10 %
Staff responsiveness - linear mean scoreNot Applicable
Staff responsiveness - star ratingNot Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wantedNot Available %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedNot Available %
Patients who reported that they "Usually" received help after using the call button as soon as they wantedNot Available %
Patients who reported that they "Always" received bathroom help as soon as they wantedNot Available %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedNot Available %
Patients who reported that they "Usually" received bathroom help as soon as they wantedNot Available %
Patients who reported that staff "Always" explained about medicines before giving it to them68 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them16 %
Patients who reported that staff "Usually" explained about medicines before giving it to them16 %
Communication about medicines - linear mean scoreNot Applicable
Communication about medicines - star ratingNot Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forNot Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forNot Available %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Not Available %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsNot Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsNot Available %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsNot Available %
Patients who reported that NO, they were not given information about what to do during their recovery at home16 %
Patients who reported that YES, they were given information about what to do during their recovery at home84 %
Discharge information - linear mean scoreNot Applicable
Discharge information - star ratingNot Applicable
Patients who reported that NO, they did not discuss whether they would need help after dischargeNot Available %
Patients who reported that YES, they did discuss whether they would need help after dischargeNot Available %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargeNot Available %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargeNot Available %
Patients who "Agree" they understood their care when they left the hospital49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital4 %
Patients who "Strongly Agree" they understood their care when they left the hospital47 %
Care transition - linear mean scoreNot Applicable
Care transition - star ratingNot Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needsNot Available %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsNot Available %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsNot Available %
Patients who "Agree" that they understood their responsiblities in managing their healthNot Available %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthNot Available %
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthNot Available %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalNot Available %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalNot Available %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalNot Available %
Patients who reported that their room and bathroom were "Always" clean79 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean6 %
Patients who reported that their room and bathroom were "Usually" clean15 %
Cleanliness - linear mean scoreNot Applicable
Cleanliness - star ratingNot Applicable
Patients who reported that the area around their room was "Always" quiet at night63 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night6 %
Patients who reported that the area around their room was "Usually" quiet at night31 %
Quietness - linear mean scoreNot Applicable
Quietness - star ratingNot Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)6 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)87 %
Overall hospital rating - linear mean scoreNot Applicable
Overall hospital rating - star ratingNot Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital5 %
Patients who reported YES, they would definitely recommend the hospital85 %
Patients who reported YES, they would probably recommend the hospital10 %
Recommend hospital - linear mean scoreNot Applicable
Recommend hospital - star ratingNot Applicable
Summary star ratingNot Applicable

Cost of INDIANHEAD MEDICAL CTR, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the INDIANHEAD MEDICAL CTR provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for INDIANHEAD MEDICAL CTR: Not Available

We do not have detailed cost analysis for INDIANHEAD MEDICAL CTR.

Infection Rates at INDIANHEAD MEDICAL CTR

These measures show how often patients at INDIANHEAD MEDICAL CTR contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection TypeScore / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence LimitNot Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence LimitNot Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days20.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases0.01 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence LimitNot Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence LimitNot Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days33.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases0.02 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)Not Available / Not Available
SSI - Colon Surgery: Lower Confidence LimitNot Available / Not Available
SSI - Colon Surgery: Upper Confidence LimitNot Available / Not Available
SSI - Colon Surgery: Number of ProceduresNot Available / Not Available
SSI - Colon Surgery: Predicted CasesNot Available / Not Available
SSI - Colon Surgery: Observed CasesNot Available / Not Available
SSI - Colon SurgeryNot Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot Available / Not Available
SSI - Abdominal Hysterectomy: Number of ProceduresNot Available / Not Available
SSI - Abdominal Hysterectomy: Predicted CasesNot Available / Not Available
SSI - Abdominal Hysterectomy: Observed CasesNot Available / Not Available
SSI - Abdominal HysterectomyNot Available / Not Available
MRSA Bacteremia: Lower Confidence LimitNot Available / Not Available
MRSA Bacteremia: Upper Confidence LimitNot Available / Not Available
MRSA Bacteremia: Patient Days391.00 / Not Available
MRSA Bacteremia: Predicted Cases0.01 / Not Available
MRSA Bacteremia: Observed Cases0.00 / Not Available
MRSA BacteremiaNot Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence LimitNot Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence LimitNot Available / Not Available
Clostridium Difficile (C.Diff): Patient Days391.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases0.09 / Not Available
Clostridium Difficile (C.Diff): Observed Cases0.00 / Not Available
Clostridium Difficile (C.Diff)Not Available / Not Available

How INDIANHEAD MEDICAL CTR Compares to Other Similar Facilities

This is how INDIANHEAD MEDICAL CTR compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SHELL LAKE, WI

Worst Hospitals in SHELL LAKE, WI

Percentages of Complications and Deaths at INDIANHEAD MEDICAL CTR

MeasureScoreCompared to National Rates
Rate of complications for hip/knee replacement patientsNANot Enough Data
Death rate for heart attack patientsNANot Enough Data
Death rate for CABG surgery patientsNANot Enough Data
Death rate for COPD patientsNANot Enough Data
Death rate for heart failure patientsNANot Enough Data
Death rate for pneumonia patientsNANot Enough Data
Death rate for stroke patientsNANot Enough Data
Pressure ulcer rateNANot Enough Data
Death rate among surgical inpatients with serious treatable complicationsNANot Enough Data
Iatrogenic pneumothorax rateNANot Enough Data
In-hospital fall with hip fracture rateNANot Enough Data
Postoperative hemorrhage or hematoma rateNANot Enough Data
Postoperative acute kidney injury requiring dialysis rateNANot Enough Data
Postoperative respiratory failure rateNANot Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rateNANot Enough Data
Postoperative sepsis rateNANot Enough Data
Postoperative wound dehiscence rateNANot Enough Data
Abdominopelvic accidental puncture or laceration rateNANot Enough Data
CMS Medicare PSI 90: Patient safety and adverse events compositeNANot Enough Data

Skilled Nursing Facilities Near INDIANHEAD MEDICAL CTR

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near INDIANHEAD MEDICAL CTR ranked by their CMS 5-Star Overall Rating.

Facility NameOverall Rating
Dove Healthcare - Rice Lake5:
Care and Rehab - Cumberland4:
Shell Lake Health Care Center3:
Hayward Health Services3:
Barron Care and Rehabilitation2:
Heritage Lakeside1:
Dove Healthcare - Spooner1:

Medical Groups Affiliated with INDIANHEAD MEDICAL CTR

There are 20 doctors and 11 medical groups that are affiliated with INDIANHEAD MEDICAL CTR.

Affiliated Doctor Groups


Affiliated Doctors

  • AMY BAIR ( GENERAL SURGERY - CUMBERLAND MEMORIAL HOSPITAL INC )
  • AUSTIN CROW ( ORTHOPEDIC SURGERY - CHIPPEWA VALLEY ORTHOPEDICS AND SPORTS MEDICINE CLINIC SC )
  • JEFFREY DUNHAM ( FAMILY PRACTICE - INDIANHEAD MEDICAL CENTER SHELL LAKE, INC. )
  • EYDIE FARROW ( NURSE PRACTITIONER - INDIANHEAD MEDICAL CENTER SHELL LAKE, INC. )
  • BRIAN GASKILL ( FAMILY PRACTICE - ST MARYS HOSPITAL OF SUPERIOR )
  • ALLAN HAESEMEYER ( FAMILY PRACTICE - INDIANHEAD MEDICAL CENTER SHELL LAKE, INC. )
  • NATHAN HARRIS ( ORTHOPEDIC SURGERY - CHIPPEWA VALLEY ORTHOPEDICS AND SPORTS MEDICINE CLINIC SC )
  • KATIE KOMRO ( NURSE PRACTITIONER - CHIPPEWA VALLEY ORTHOPEDICS AND SPORTS MEDICINE CLINIC SC )
  • ROBERT LEFSRUD ( DIAGNOSTIC RADIOLOGY - PORTAGE RADIOLOGY, SC )
  • RAJESH MADDIKUNTA ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - OAKLEAF CLINICS INC )
  • SARI MESKA ( NURSE PRACTITIONER - OAKLEAF CLINICS INC )
  • THOMAS PELANT ( DIAGNOSTIC RADIOLOGY - DIAGNOSTIC RADIOLOGY ASSOCIATES OF WISCONSIN SC )
  • JUAN PRECIADO-RIESTRA ( FAMILY PRACTICE - INDIANHEAD MEDICAL CENTER SHELL LAKE, INC. )
  • LAWRENCE RAJAN ( INTERVENTIONAL CARDIOLOGY - OAKLEAF CLINICS INC )
  • ASHLEY REGIMBAL ( NURSE PRACTITIONER - CUMBERLAND MEMORIAL HOSPITAL INC )
  • SCOTT SORDAHL ( INTERNAL MEDICINE - LAKEVIEW MEDICAL CENTER INC OF RICE LAKE )
  • JOHN TERRELL ( DIAGNOSTIC RADIOLOGY - DIAGNOSTIC RADIOLOGY ASSOCIATES OF WISCONSIN SC )
  • CHRISTOPHER TORNEHL ( UROLOGY - LAKEVIEW MEDICAL CENTER INC OF RICE LAKE )
  • TERRY WEINERT ( NURSE PRACTITIONER - INDIANHEAD MEDICAL CENTER SHELL LAKE, INC. )
  • CHARITY WELDT ( FAMILY PRACTICE - ST MARYS HOSPITAL OF SUPERIOR )

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