MAYO CLINIC HOSPITAL ROCHESTER Ratings and Reviews

About MAYO CLINIC HOSPITAL ROCHESTER

MAYO CLINIC HOSPITAL ROCHESTER is a Acute Care Hospitals. It is in ROCHESTER, MN. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 240010. It does provide emergency services. There are 3,459 medical professionals and 79 doctor groups affiliated with the hospital. On average at MAYO CLINIC HOSPITAL ROCHESTER, emergency patients were charged $29,234. This is higher than the state average of $25,515. It is also higher than the national average of $25,828.

Quick Links to MAYO CLINIC HOSPITAL ROCHESTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MAYO CLINIC HOSPITAL ROCHESTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	84 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	2 %
Patients who reported that their nurses "Usually" communicated well	14 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	90 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	9 %
Patients who reported that their nurses "Always" listened carefully to them	83 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	2 %
Patients who reported that their nurses "Usually" listened carefully to them	15 %
Patients who reported that their nurses "Always" explained things in a way they could understand	78 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	2 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	83 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	3 %
Patients who reported that their doctors "Usually" communicated well	14 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	89 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	9 %
Patients who reported that their doctors "Always" listened carefully to them	82 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their doctors "Usually" listened carefully to them	15 %
Patients who reported that their doctors "Always" explained things in a way they could understand	77 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	72 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	5 %
Patients who reported that they "Usually" received help as soon as they wanted	23 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	70 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	5 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	25 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	74 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	6 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	20 %
Patients who reported that staff "Always" explained about medicines before giving it to them	65 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	15 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	78 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	53 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	24 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	10 %
Patients who reported that YES, they were given information about what to do during their recovery at home	90 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	11 %
Patients who reported that YES, they did discuss whether they would need help after discharge	89 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	8 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	92 %
Patients who "Agree" they understood their care when they left the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	3 %
Patients who "Strongly Agree" they understood their care when they left the hospital	61 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	3 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	58 %
Patients who "Agree" that they understood their responsiblities in managing their health	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	59 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	30 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	66 %
Patients who reported that their room and bathroom were "Always" clean	75 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	6 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	68 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	4 %
Patients who reported that the area around their room was "Usually" quiet at night	28 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	4 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	11 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	85 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	2 %
Patients who reported YES, they would definitely recommend the hospital	86 %
Patients who reported YES, they would probably recommend the hospital	12 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MAYO CLINIC HOSPITAL ROCHESTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MAYO CLINIC HOSPITAL ROCHESTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MAYO CLINIC HOSPITAL ROCHESTER: Not Available

Detailed table for spending and period for patients at MAYO CLINIC HOSPITAL ROCHESTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$3
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$53
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$499
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$15
Carrier (1 to 3 days Prior to Index Hospital Admission)	$763
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$17,318
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$26
Carrier (During Index Hospital Admission)	$1,981
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$273
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$140
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,767
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,654
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,412
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$148
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,172
Total (Complete Episode)	$29,234

Infection Rates at MAYO CLINIC HOSPITAL ROCHESTER

These measures show how often patients at MAYO CLINIC HOSPITAL ROCHESTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.34 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.66 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	67,440.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	71.40 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	34.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.48 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.46 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.82 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	52,046.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	75.68 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	47.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.62 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.46 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.01 / Same
SSI - Colon Surgery: Number of Procedures	1,336.00 / Same
SSI - Colon Surgery: Predicted Cases	37.36 / Same
SSI - Colon Surgery: Observed Cases	26.00 / Same
SSI - Colon Surgery	0.70 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.20 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.16 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	483.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	3.78 / Same
SSI - Abdominal Hysterectomy: Observed Cases	3.00 / Same
SSI - Abdominal Hysterectomy	0.79 / Same
MRSA Bacteremia: Lower Confidence Limit	0.33 / Better
MRSA Bacteremia: Upper Confidence Limit	0.91 / Better
MRSA Bacteremia: Patient Days	339,018.00 / Better
MRSA Bacteremia: Predicted Cases	26.70 / Better
MRSA Bacteremia: Observed Cases	15.00 / Better
MRSA Bacteremia	0.56 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.49 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.65 / Better
Clostridium Difficile (C.Diff): Patient Days	322,478.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	314.07 / Better
Clostridium Difficile (C.Diff): Observed Cases	177.00 / Better
Clostridium Difficile (C.Diff)	0.56 / Better

How MAYO CLINIC HOSPITAL ROCHESTER Compares to Other Similar Facilities

This is how MAYO CLINIC HOSPITAL ROCHESTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ROCHESTER, MN

Worst Hospitals in ROCHESTER, MN

Percentages of Complications and Deaths at MAYO CLINIC HOSPITAL ROCHESTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.1%	SAME
Death rate for heart attack patients	8.6%	Better
Death rate for CABG surgery patients	1.4%	Better
Death rate for COPD patients	6.7%	Better
Death rate for heart failure patients	8%	Better
Death rate for pneumonia patients	11.4%	Better
Death rate for stroke patients	9.7%	Better
Pressure ulcer rate	0.15%	Better
Death rate among surgical inpatients with serious treatable complications	122.35%	Better
Iatrogenic pneumothorax rate	0.16%	SAME
In-hospital fall with hip fracture rate	0.07%	SAME
Postoperative hemorrhage or hematoma rate	2.49%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.07%	SAME
Postoperative respiratory failure rate	3.76%	Better
Perioperative pulmonary embolism or deep vein thrombosis rate	4.37%	SAME
Postoperative sepsis rate	4.05%	Better
Postoperative wound dehiscence rate	4.4%	Worse
Abdominopelvic accidental puncture or laceration rate	1.2%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.75%	Better

Skilled Nursing Facilities Near MAYO CLINIC HOSPITAL ROCHESTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MAYO CLINIC HOSPITAL ROCHESTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Good Samaritan Society - Comforcare	5:
Field Crest Care Center	5:
Charter House Inc	5:
Fairview Care Center	5:
The Green Prairie Rehabilitation Center	5:
Chosen Valley Care Center	4:
Whitewater Health Services	4:
Spring Valley Care Center	3:
Meadow Manor	2:
Samaritan Bethany Home On Eighth	2:
Edenbrook of Rochester	2:
Madonna Towers of Rochester Inc	2:
Rochester Rehabilitation and Living Center	2:
Zumbrota Care Center	2:
Stewartville Care Center	1:
Rochester East Health Services	1:
Rochester Health Services West	1:
Pine Haven Care Center Inc	1:

Medical Groups Affiliated with MAYO CLINIC HOSPITAL ROCHESTER

There are 3,459 doctors and 79 medical groups that are affiliated with MAYO CLINIC HOSPITAL ROCHESTER.

Affiliated Doctor Groups

The list of medical professionals associated with MAYO CLINIC HOSPITAL ROCHESTER is very long, so we have added another pages. See a list of medical professionals associated with MAYO CLINIC HOSPITAL ROCHESTER.