AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER Ratings and Reviews

About AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER

AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER is a Acute Care Hospitals. It is in SIOUX FALLS, SD. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 430016. It does provide emergency services. There are 890 medical professionals and 101 doctor groups affiliated with the hospital. On average at AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER, emergency patients were charged $26,300. This is higher than the state average of $26,037. It is also higher than the national average of $25,828.

Quick Links to AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	7 %
Patients who reported that they "Usually" received help as soon as they wanted	28 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	6 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	69 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	9 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	22 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	28 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	27 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	10 %
Patients who reported that YES, they were given information about what to do during their recovery at home	90 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	9 %
Patients who reported that YES, they did discuss whether they would need help after discharge	91 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	54 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	61 %
Patients who reported that their room and bathroom were "Always" clean	61 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	14 %
Patients who reported that their room and bathroom were "Usually" clean	25 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	60 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	31 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	75 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	3 %
Patients who reported YES, they would definitely recommend the hospital	75 %
Patients who reported YES, they would probably recommend the hospital	22 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER: Not Available

Detailed table for spending and period for patients at AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$12
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$115
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$1,035
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$6
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$9
Carrier (1 to 3 days Prior to Index Hospital Admission)	$684
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,022
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$13
Carrier (During Index Hospital Admission)	$1,470
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$494
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$102
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,658
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,716
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,995
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$111
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$858
Total (Complete Episode)	$26,300

Infection Rates at AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER

These measures show how often patients at AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	1.09 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.83 / Worse
Central Line Associated Bloodstream Infection: Number of Device Days	8,685.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	9.42 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	17.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.80 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.20 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.90 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	9,672.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	15.35 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	7.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.46 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.31 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.40 / Same
SSI - Colon Surgery: Number of Procedures	355.00 / Same
SSI - Colon Surgery: Predicted Cases	9.89 / Same
SSI - Colon Surgery: Observed Cases	7.00 / Same
SSI - Colon Surgery	0.71 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.33 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.55 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	257.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.30 / Same
SSI - Abdominal Hysterectomy: Observed Cases	3.00 / Same
SSI - Abdominal Hysterectomy	1.31 / Same
MRSA Bacteremia: Lower Confidence Limit	0.34 / Same
MRSA Bacteremia: Upper Confidence Limit	1.52 / Same
MRSA Bacteremia: Patient Days	102,933.00 / Same
MRSA Bacteremia: Predicted Cases	9.11 / Same
MRSA Bacteremia: Observed Cases	7.00 / Same
MRSA Bacteremia	0.77 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.31 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.65 / Better
Clostridium Difficile (C.Diff): Patient Days	89,673.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	65.55 / Better
Clostridium Difficile (C.Diff): Observed Cases	30.00 / Better
Clostridium Difficile (C.Diff)	0.46 / Better

How AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER Compares to Other Similar Facilities

This is how AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SIOUX FALLS, SD

Worst Hospitals in SIOUX FALLS, SD

Percentages of Complications and Deaths at AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.8%	SAME
Death rate for heart attack patients	11.9%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	10.9%	SAME
Death rate for heart failure patients	9.9%	SAME
Death rate for pneumonia patients	17.1%	SAME
Death rate for stroke patients	12%	SAME
Pressure ulcer rate	0.69%	SAME
Death rate among surgical inpatients with serious treatable complications	188.25%	SAME
Iatrogenic pneumothorax rate	0.2%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.91%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.85%	SAME
Postoperative respiratory failure rate	9.61%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.24%	SAME
Postoperative sepsis rate	4.96%	SAME
Postoperative wound dehiscence rate	2.48%	SAME
Abdominopelvic accidental puncture or laceration rate	0.98%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.02%	SAME

Skilled Nursing Facilities Near AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Avera Prince of Peace	5:
Bethany Home - Brandon	4:
Hegg Memorial Health Center	3:
Fellowship Village	3:
Good Samaritan Society Luther Manor	3:
Dow Rummel Village	3:
Tuff Memorial Home	2:
Bethany Home Sioux Falls	2:
Good Samaritan Society Sioux Falls Center	2:
Good Samaritan Society Canton	1:
Good Samaritan Society Sioux Falls Village	1:
Avantara Norton	1:
Palisade Healthcare Center	1:
Dells Nursing and Rehab Center Inc	No Data

Medical Groups Affiliated with AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER

There are 890 doctors and 101 medical groups that are affiliated with AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER is very long, so we have added another pages. See a list of medical professionals associated with AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER.