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SANFORD USD MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  1305 W 18TH ST POST OFFICE BOX 5039, SIOUX FALLS, SD 57117
  • Phone:  (605) 333-1000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   72%

  About SANFORD USD MEDICAL CENTER

SANFORD USD MEDICAL CENTER is a Acute Care Hospitals. It is in SIOUX FALLS, SD. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 430027. It does provide emergency services. There are 921 medical professionals and 104 doctor groups affiliated with the hospital. On average at SANFORD USD MEDICAL CENTER, emergency patients were charged $29,267. This is higher than the state average of $26,037. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SANFORD USD MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 26 %
Patients who reported that their doctors "Always" communicated well 73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 23 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 25 %
Patients who reported that their doctors "Always" explained things in a way they could understand 66 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 29 %
Patients who reported that they "Always" received help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 7 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 7 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 7 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 31 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 15 %
Patients who reported that YES, they did discuss whether they would need help after discharge 85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 4 %
Patients who "Strongly Agree" they understood their care when they left the hospital 52 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 59 %
Patients who reported that their room and bathroom were "Always" clean 62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 13 %
Patients who reported that their room and bathroom were "Usually" clean 25 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 62 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 8 %
Patients who reported that the area around their room was "Usually" quiet at night 30 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 68 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 72 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SANFORD USD MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SANFORD USD MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SANFORD USD MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at SANFORD USD MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $5
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $62
Outpatient (1 to 3 days Prior to Index Hospital Admission) $1,288
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $19
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $13
Carrier (1 to 3 days Prior to Index Hospital Admission) $701
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,486
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $26
Carrier (During Index Hospital Admission) $1,721
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $394
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $153
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,131
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,038
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,146
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $122
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $964
Total (Complete Episode) $29,267

Infection Rates at SANFORD USD MEDICAL CENTER

These measures show how often patients at SANFORD USD MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.18 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.80 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 15,920.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 17.42 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 7.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.40 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.18 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.10 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 7,871.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 10.07 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 5.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.50 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.31 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.57 / Same
SSI - Colon Surgery: Number of Procedures 296.00 / Same
SSI - Colon Surgery: Predicted Cases 7.94 / Same
SSI - Colon Surgery: Observed Cases 6.00 / Same
SSI - Colon Surgery 0.76 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.45 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.72 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 443.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 4.07 / Same
SSI - Abdominal Hysterectomy: Observed Cases 5.00 / Same
SSI - Abdominal Hysterectomy 1.23 / Same
MRSA Bacteremia: Lower Confidence Limit 0.20 / Same
MRSA Bacteremia: Upper Confidence Limit 1.03 / Same
MRSA Bacteremia: Patient Days 127,827.00 / Same
MRSA Bacteremia: Predicted Cases 12.07 / Same
MRSA Bacteremia: Observed Cases 6.00 / Same
MRSA Bacteremia 0.50 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.28 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.63 / Better
Clostridium Difficile (C.Diff): Patient Days 108,539.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 53.82 / Better
Clostridium Difficile (C.Diff): Observed Cases 23.00 / Better
Clostridium Difficile (C.Diff) 0.43 / Better

How SANFORD USD MEDICAL CENTER Compares to Other Similar Facilities

This is how SANFORD USD MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SIOUX FALLS, SD

Worst Hospitals in SIOUX FALLS, SD

Percentages of Complications and Deaths at SANFORD USD MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4% SAME
Death rate for heart attack patients 10.9% SAME
Death rate for CABG surgery patients 2.3% SAME
Death rate for COPD patients 12.2% SAME
Death rate for heart failure patients 12.3% SAME
Death rate for pneumonia patients 17.2% SAME
Death rate for stroke patients 11.8% SAME
Pressure ulcer rate 0.34% SAME
Death rate among surgical inpatients with serious treatable complications 189.49% SAME
Iatrogenic pneumothorax rate 0.21% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.56% SAME
Postoperative acute kidney injury requiring dialysis rate 1.05% SAME
Postoperative respiratory failure rate 4.74% Better
Perioperative pulmonary embolism or deep vein thrombosis rate 2.86% SAME
Postoperative sepsis rate 2.97% SAME
Postoperative wound dehiscence rate 1.75% SAME
Abdominopelvic accidental puncture or laceration rate 1.88% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.68% Better

Skilled Nursing Facilities Near SANFORD USD MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SANFORD USD MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Avera Prince of Peace 5:
Bethany Home - Brandon 4:
Hegg Memorial Health Center 3:
Fellowship Village 3:
Good Samaritan Society Luther Manor 3:
Dow Rummel Village 3:
Tuff Memorial Home 2:
Bethany Home Sioux Falls 2:
Good Samaritan Society Sioux Falls Center 2:
Good Samaritan Society Canton 1:
Good Samaritan Society Sioux Falls Village 1:
Avantara Norton 1:
Palisade Healthcare Center 1:
Dells Nursing and Rehab Center Inc No Data

Medical Groups Affiliated with SANFORD USD MEDICAL CENTER

There are 921 doctors and 104 medical groups that are affiliated with SANFORD USD MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with SANFORD USD MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with SANFORD USD MEDICAL CENTER.

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