CONTACT INFORMATION REVIEWS & MORE DATA
PHILLIPS COUNTY HOSPITAL - CAH Ratings and Reviews
- Date Updated: July 31, 2024
- Address: 311 S 8TH AVE E, MALTA, MT 59538
- Phone: (406) 654-1100
- Type: Critical Access Hospitals
- Ownership: Voluntary non-profit - Private
- Overall Rating: Not Available
- Perc. Patients Recommending: 71%
About PHILLIPS COUNTY HOSPITAL - CAH
PHILLIPS COUNTY HOSPITAL - CAH is a Critical Access Hospitals. It is in MALTA, MT. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 271312. It does provide emergency services. There are 18 medical professionals and 6 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at PHILLIPS COUNTY HOSPITAL - CAH.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PHILLIPS COUNTY HOSPITAL - CAH to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 89 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 0 |
Patients who reported that their nurses "Usually" communicated well | 11 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | Not Available % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Not Available % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | Not Available % |
Patients who reported that their nurses "Always" listened carefully to them | Not Available % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Not Available % |
Patients who reported that their nurses "Usually" listened carefully to them | Not Available % |
Patients who reported that their nurses "Always" explained things in a way they could understand | Not Available % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Not Available % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | Not Available % |
Patients who reported that their doctors "Always" communicated well | 83 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 4 % |
Patients who reported that their doctors "Usually" communicated well | 13 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | Not Available % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Not Available % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | Not Available % |
Patients who reported that their doctors "Always" listened carefully to them | Not Available % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Not Available % |
Patients who reported that their doctors "Usually" listened carefully to them | Not Available % |
Patients who reported that their doctors "Always" explained things in a way they could understand | Not Available % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Not Available % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | Not Available % |
Patients who reported that they "Always" received help as soon as they wanted | 88 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 3 % |
Patients who reported that they "Usually" received help as soon as they wanted | 9 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | Not Available % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Not Available % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Not Available % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | Not Available % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Not Available % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | Not Available % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 69 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 0 |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 31 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Not Available % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Not Available % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Not Available % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Not Available % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Not Available % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Not Available % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 31 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 69 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | Not Available % |
Patients who reported that YES, they did discuss whether they would need help after discharge | Not Available % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Not Available % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Not Available % |
Patients who "Agree" they understood their care when they left the hospital | 38 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 3 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 59 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Not Available % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Not Available % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Not Available % |
Patients who "Agree" that they understood their responsiblities in managing their health | Not Available % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Not Available % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Not Available % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Not Available % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Not Available % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Not Available % |
Patients who reported that their room and bathroom were "Always" clean | 81 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 12 % |
Patients who reported that their room and bathroom were "Usually" clean | 7 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 86 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 0 |
Patients who reported that the area around their room was "Usually" quiet at night | 14 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 6 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 15 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 79 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 0 |
Patients who reported YES, they would definitely recommend the hospital | 71 % |
Patients who reported YES, they would probably recommend the hospital | 29 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |
Cost of PHILLIPS COUNTY HOSPITAL - CAH, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PHILLIPS COUNTY HOSPITAL - CAH provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for PHILLIPS COUNTY HOSPITAL - CAH: Not Available
We do not have detailed cost analysis for PHILLIPS COUNTY HOSPITAL - CAH.
Infection Rates at PHILLIPS COUNTY HOSPITAL - CAH
These measures show how often patients at PHILLIPS COUNTY HOSPITAL - CAH contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
Central Line Associated Bloodstream Infection: Number of Device Days | Not Available / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | Not Available / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | Not Available / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards) | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | Not Available / Not Available |
SSI - Colon Surgery: Lower Confidence Limit | Not Available / Not Available |
SSI - Colon Surgery: Upper Confidence Limit | Not Available / Not Available |
SSI - Colon Surgery: Number of Procedures | Not Available / Not Available |
SSI - Colon Surgery: Predicted Cases | Not Available / Not Available |
SSI - Colon Surgery: Observed Cases | Not Available / Not Available |
SSI - Colon Surgery | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Number of Procedures | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Predicted Cases | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Observed Cases | Not Available / Not Available |
SSI - Abdominal Hysterectomy | Not Available / Not Available |
MRSA Bacteremia: Lower Confidence Limit | Not Available / Not Available |
MRSA Bacteremia: Upper Confidence Limit | Not Available / Not Available |
MRSA Bacteremia: Patient Days | Not Available / Not Available |
MRSA Bacteremia: Predicted Cases | Not Available / Not Available |
MRSA Bacteremia: Observed Cases | Not Available / Not Available |
MRSA Bacteremia | Not Available / Not Available |
Clostridium Difficile (C.Diff): Lower Confidence Limit | Not Available / Not Available |
Clostridium Difficile (C.Diff): Upper Confidence Limit | Not Available / Not Available |
Clostridium Difficile (C.Diff): Patient Days | Not Available / Not Available |
Clostridium Difficile (C.Diff): Predicted Cases | Not Available / Not Available |
Clostridium Difficile (C.Diff): Observed Cases | Not Available / Not Available |
Clostridium Difficile (C.Diff) | Not Available / Not Available |
How PHILLIPS COUNTY HOSPITAL - CAH Compares to Other Similar Facilities
This is how PHILLIPS COUNTY HOSPITAL - CAH compares to other similar hospitals nationally based on data provided to CMS.
Percentages of Complications and Deaths at PHILLIPS COUNTY HOSPITAL - CAH
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | NA | Not Enough Data |
Death rate for heart attack patients | NA | Not Enough Data |
Death rate for CABG surgery patients | NA | Not Enough Data |
Death rate for COPD patients | NA | Not Enough Data |
Death rate for heart failure patients | NA | Not Enough Data |
Death rate for pneumonia patients | NA | Not Enough Data |
Death rate for stroke patients | NA | Not Enough Data |
Pressure ulcer rate | NA | Not Enough Data |
Death rate among surgical inpatients with serious treatable complications | NA | Not Enough Data |
Iatrogenic pneumothorax rate | NA | Not Enough Data |
In-hospital fall with hip fracture rate | NA | Not Enough Data |
Postoperative hemorrhage or hematoma rate | NA | Not Enough Data |
Postoperative acute kidney injury requiring dialysis rate | NA | Not Enough Data |
Postoperative respiratory failure rate | NA | Not Enough Data |
Perioperative pulmonary embolism or deep vein thrombosis rate | NA | Not Enough Data |
Postoperative sepsis rate | NA | Not Enough Data |
Postoperative wound dehiscence rate | NA | Not Enough Data |
Abdominopelvic accidental puncture or laceration rate | NA | Not Enough Data |
CMS Medicare PSI 90: Patient safety and adverse events composite | NA | Not Enough Data |
Skilled Nursing Facilities Near PHILLIPS COUNTY HOSPITAL - CAH
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PHILLIPS COUNTY HOSPITAL - CAH ranked by their CMS 5-Star Overall Rating.
The NursingHomeDatabase database does not show any skilled nursing facilities nearby.
Medical Groups Affiliated with PHILLIPS COUNTY HOSPITAL - CAH
There are 18 doctors and 6 medical groups that are affiliated with PHILLIPS COUNTY HOSPITAL - CAH.
Affiliated Doctor Groups
- NORTHERN MONTANA HOSPITAL
- PHILLIPS COUNTY HOSPITAL ASSN
- BILLINGS CLINIC
- DANIELS MEMORIAL HOSPITAL
- FRANCES MAHON DEACONESS HOSPITAL
- BULLHOOK COMMUNITY HEALTH CENTER INC
Affiliated Doctors
- CAMERON ACOR ( PODIATRY - NORTHERN MONTANA HOSPITAL )
- STERLING BECK ( NURSE PRACTITIONER - PHILLIPS COUNTY HOSPITAL ASSN )
- RUTH BLUM ( UROLOGY - BILLINGS CLINIC )
- JESSE BROCKIE ( NURSE PRACTITIONER - PHILLIPS COUNTY HOSPITAL ASSN )
- KAREN CHASE ( NURSE PRACTITIONER - PHILLIPS COUNTY HOSPITAL ASSN )
- AUBREY CRITTENDEN ( NURSE PRACTITIONER - PHILLIPS COUNTY HOSPITAL ASSN )
- BARBARA DUDCZAK ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - BILLINGS CLINIC )
- ANDREW FAHLGREN ( INTERNAL MEDICINE - FRANCES MAHON DEACONESS HOSPITAL )
- MICHAEL FARR ( ORTHOPEDIC SURGERY - NORTHERN MONTANA HOSPITAL )
- MELANIE HARDY ( FAMILY PRACTICE - PHILLIPS COUNTY HOSPITAL ASSN )
- JOLENE KARLS ( PHYSICIAN ASSISTANT - BILLINGS CLINIC )
- BRENDA KOESSL ( NURSE PRACTITIONER - PHILLIPS COUNTY HOSPITAL ASSN )
- EDWIN MEDINA ( FAMILY PRACTICE )
- THERESA OHL ( NURSE PRACTITIONER - PHILLIPS COUNTY HOSPITAL ASSN )
- KEVIN ROSS ( FAMILY PRACTICE - FRANCES MAHON DEACONESS HOSPITAL )
- EDNA STREIT ( PHYSICIAN ASSISTANT - PHILLIPS COUNTY HOSPITAL ASSN )
- SAMANTHA THOMPSON ( NURSE PRACTITIONER - BULLHOOK COMMUNITY HEALTH CENTER INC )
- KARI WIENS ( NURSE PRACTITIONER - FRANCES MAHON DEACONESS HOSPITAL )
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