CONTACT INFORMATION REVIEWS & MORE DATA

PHILLIPS COUNTY HOSPITAL - CAH Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  311 S 8TH AVE E, MALTA, MT 59538
  • Phone:  (406) 654-1100
  • Type:  Critical Access Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:   Not Available
  • Perc. Patients Recommending:   71%

  About PHILLIPS COUNTY HOSPITAL - CAH

PHILLIPS COUNTY HOSPITAL - CAH is a Critical Access Hospitals. It is in MALTA, MT. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 271312. It does provide emergency services. There are 18 medical professionals and 6 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at PHILLIPS COUNTY HOSPITAL - CAH.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PHILLIPS COUNTY HOSPITAL - CAH to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 89 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 0
Patients who reported that their nurses "Usually" communicated well 11 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect Not Available %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect Not Available %
Patients who reported that their nurses "Usually" treated them with courtesy and respect Not Available %
Patients who reported that their nurses "Always" listened carefully to them Not Available %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them Not Available %
Patients who reported that their nurses "Usually" listened carefully to them Not Available %
Patients who reported that their nurses "Always" explained things in a way they could understand Not Available %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand Not Available %
Patients who reported that their nurses "Usually" explained things in a way they could understand Not Available %
Patients who reported that their doctors "Always" communicated well 83 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 13 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect Not Available %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect Not Available %
Patients who reported that their doctors "Usually" treated them with courtesy and respect Not Available %
Patients who reported that their doctors "Always" listened carefully to them Not Available %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them Not Available %
Patients who reported that their doctors "Usually" listened carefully to them Not Available %
Patients who reported that their doctors "Always" explained things in a way they could understand Not Available %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand Not Available %
Patients who reported that their doctors "Usually" explained things in a way they could understand Not Available %
Patients who reported that they "Always" received help as soon as they wanted 88 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 3 %
Patients who reported that they "Usually" received help as soon as they wanted 9 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted Not Available %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted Not Available %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted Not Available %
Patients who reported that they "Always" received bathroom help as soon as they wanted Not Available %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted Not Available %
Patients who reported that they "Usually" received bathroom help as soon as they wanted Not Available %
Patients who reported that staff "Always" explained about medicines before giving it to them 69 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 0
Patients who reported that staff "Usually" explained about medicines before giving it to them 31 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for Not Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for Not Available %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. Not Available %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects Not Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects Not Available %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects Not Available %
Patients who reported that NO, they were not given information about what to do during their recovery at home 31 %
Patients who reported that YES, they were given information about what to do during their recovery at home 69 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge Not Available %
Patients who reported that YES, they did discuss whether they would need help after discharge Not Available %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge Not Available %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge Not Available %
Patients who "Agree" they understood their care when they left the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 3 %
Patients who "Strongly Agree" they understood their care when they left the hospital 59 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs Not Available %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs Not Available %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs Not Available %
Patients who "Agree" that they understood their responsiblities in managing their health Not Available %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health Not Available %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health Not Available %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital Not Available %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital Not Available %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital Not Available %
Patients who reported that their room and bathroom were "Always" clean 81 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 7 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 86 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 0
Patients who reported that the area around their room was "Usually" quiet at night 14 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 79 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 0
Patients who reported YES, they would definitely recommend the hospital 71 %
Patients who reported YES, they would probably recommend the hospital 29 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of PHILLIPS COUNTY HOSPITAL - CAH, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PHILLIPS COUNTY HOSPITAL - CAH provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PHILLIPS COUNTY HOSPITAL - CAH: Not Available

We do not have detailed cost analysis for PHILLIPS COUNTY HOSPITAL - CAH.

Infection Rates at PHILLIPS COUNTY HOSPITAL - CAH

These measures show how often patients at PHILLIPS COUNTY HOSPITAL - CAH contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards) Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures Not Available / Not Available
SSI - Colon Surgery: Predicted Cases Not Available / Not Available
SSI - Colon Surgery: Observed Cases Not Available / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days Not Available / Not Available
MRSA Bacteremia: Predicted Cases Not Available / Not Available
MRSA Bacteremia: Observed Cases Not Available / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases Not Available / Not Available
Clostridium Difficile (C.Diff) Not Available / Not Available

How PHILLIPS COUNTY HOSPITAL - CAH Compares to Other Similar Facilities

This is how PHILLIPS COUNTY HOSPITAL - CAH compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MALTA, MT

Worst Hospitals in MALTA, MT

Percentages of Complications and Deaths at PHILLIPS COUNTY HOSPITAL - CAH

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients NA Not Enough Data
Death rate for pneumonia patients NA Not Enough Data
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate NA Not Enough Data
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate NA Not Enough Data
In-hospital fall with hip fracture rate NA Not Enough Data
Postoperative hemorrhage or hematoma rate NA Not Enough Data
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate NA Not Enough Data
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate NA Not Enough Data
Abdominopelvic accidental puncture or laceration rate NA Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite NA Not Enough Data

Skilled Nursing Facilities Near PHILLIPS COUNTY HOSPITAL - CAH

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PHILLIPS COUNTY HOSPITAL - CAH ranked by their CMS 5-Star Overall Rating.

The NursingHomeDatabase database does not show any skilled nursing facilities nearby.

Medical Groups Affiliated with PHILLIPS COUNTY HOSPITAL - CAH

There are 18 doctors and 6 medical groups that are affiliated with PHILLIPS COUNTY HOSPITAL - CAH.

Affiliated Doctor Groups


Affiliated Doctors

  • CAMERON ACOR ( PODIATRY - NORTHERN MONTANA HOSPITAL )
  • STERLING BECK ( NURSE PRACTITIONER - PHILLIPS COUNTY HOSPITAL ASSN )
  • RUTH BLUM ( UROLOGY - BILLINGS CLINIC )
  • JESSE BROCKIE ( NURSE PRACTITIONER - PHILLIPS COUNTY HOSPITAL ASSN )
  • KAREN CHASE ( NURSE PRACTITIONER - PHILLIPS COUNTY HOSPITAL ASSN )
  • AUBREY CRITTENDEN ( NURSE PRACTITIONER - PHILLIPS COUNTY HOSPITAL ASSN )
  • BARBARA DUDCZAK ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - BILLINGS CLINIC )
  • ANDREW FAHLGREN ( INTERNAL MEDICINE - FRANCES MAHON DEACONESS HOSPITAL )
  • MICHAEL FARR ( ORTHOPEDIC SURGERY - NORTHERN MONTANA HOSPITAL )
  • MELANIE HARDY ( FAMILY PRACTICE - PHILLIPS COUNTY HOSPITAL ASSN )
  • JOLENE KARLS ( PHYSICIAN ASSISTANT - BILLINGS CLINIC )
  • BRENDA KOESSL ( NURSE PRACTITIONER - PHILLIPS COUNTY HOSPITAL ASSN )
  • EDWIN MEDINA ( FAMILY PRACTICE )
  • THERESA OHL ( NURSE PRACTITIONER - PHILLIPS COUNTY HOSPITAL ASSN )
  • KEVIN ROSS ( FAMILY PRACTICE - FRANCES MAHON DEACONESS HOSPITAL )
  • EDNA STREIT ( PHYSICIAN ASSISTANT - PHILLIPS COUNTY HOSPITAL ASSN )
  • SAMANTHA THOMPSON ( NURSE PRACTITIONER - BULLHOOK COMMUNITY HEALTH CENTER INC )
  • KARI WIENS ( NURSE PRACTITIONER - FRANCES MAHON DEACONESS HOSPITAL )

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