CONTACT INFORMATION REVIEWS & MORE DATA

NORTHWEST COMMUNITY HOSPITAL 1 Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  800 W CENTRAL ROAD, ARLINGTON HEIGHTS, IL 60005
  • Phone:  (847) 618-1000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   66%

  About NORTHWEST COMMUNITY HOSPITAL 1

NORTHWEST COMMUNITY HOSPITAL 1 is a Acute Care Hospitals. It is in ARLINGTON HEIGHTS, IL. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 140252. It does provide emergency services. There are 1,146 medical professionals and 309 doctor groups affiliated with the hospital. On average at NORTHWEST COMMUNITY HOSPITAL 1, emergency patients were charged $25,889. This is higher than the state average of $25,739. It is also higher than the national average of $25,828.

Quick Links to NORTHWEST COMMUNITY HOSPITAL 1 Data & Analysis

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHWEST COMMUNITY HOSPITAL 1 to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 25 %
Patients who reported that their nurses "Always" explained things in a way they could understand 68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 32 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 18 %
Patients who reported that YES, they were given information about what to do during their recovery at home 82 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 19 %
Patients who reported that YES, they did discuss whether they would need help after discharge 81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 82 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 46 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 53 %
Patients who reported that their room and bathroom were "Always" clean 58 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 17 %
Patients who reported that their room and bathroom were "Usually" clean 25 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 13 %
Patients who reported that the area around their room was "Usually" quiet at night 36 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 63 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 66 %
Patients who reported YES, they would probably recommend the hospital 26 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of NORTHWEST COMMUNITY HOSPITAL 1, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTHWEST COMMUNITY HOSPITAL 1 provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORTHWEST COMMUNITY HOSPITAL 1: Not Available

Detailed table for spending and period for patients at NORTHWEST COMMUNITY HOSPITAL 1:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $18
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $14
Outpatient (1 to 3 days Prior to Index Hospital Admission) $34
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $22
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $718
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,129
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $15
Carrier (During Index Hospital Admission) $1,722
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $795
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $198
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,792
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $832
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,664
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $92
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,833
Total (Complete Episode) $25,889

Infection Rates at NORTHWEST COMMUNITY HOSPITAL 1

These measures show how often patients at NORTHWEST COMMUNITY HOSPITAL 1 contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.10 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.00 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 3,763.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.30 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.61 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit -- / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.59 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 5,826.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 5.06 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.00 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.18 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.88 / Same
SSI - Colon Surgery: Number of Procedures 180.00 / Same
SSI - Colon Surgery: Predicted Cases 4.35 / Same
SSI - Colon Surgery: Observed Cases 3.00 / Same
SSI - Colon Surgery 0.69 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit -- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.50 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 159.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.20 / Same
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Same
SSI - Abdominal Hysterectomy 0.00 / Same
MRSA Bacteremia: Lower Confidence Limit 0.24 / Same
MRSA Bacteremia: Upper Confidence Limit 2.61 / Same
MRSA Bacteremia: Patient Days 94,225.00 / Same
MRSA Bacteremia: Predicted Cases 3.13 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 0.96 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.19 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.57 / Better
Clostridium Difficile (C.Diff): Patient Days 86,538.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 38.21 / Better
Clostridium Difficile (C.Diff): Observed Cases 13.00 / Better
Clostridium Difficile (C.Diff) 0.34 / Better

How NORTHWEST COMMUNITY HOSPITAL 1 Compares to Other Similar Facilities

This is how NORTHWEST COMMUNITY HOSPITAL 1 compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ARLINGTON HEIGHTS, IL

Worst Hospitals in ARLINGTON HEIGHTS, IL

Percentages of Complications and Deaths at NORTHWEST COMMUNITY HOSPITAL 1

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.5% SAME
Death rate for heart attack patients 12.6% SAME
Death rate for CABG surgery patients 3.4% SAME
Death rate for COPD patients 7% SAME
Death rate for heart failure patients 10% SAME
Death rate for pneumonia patients 17.5% SAME
Death rate for stroke patients 12.7% SAME
Pressure ulcer rate 0.26% SAME
Death rate among surgical inpatients with serious treatable complications 136.38% SAME
Iatrogenic pneumothorax rate 0.18% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.35% SAME
Postoperative acute kidney injury requiring dialysis rate 1.05% SAME
Postoperative respiratory failure rate 5.09% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.25% SAME
Postoperative sepsis rate 5.13% SAME
Postoperative wound dehiscence rate 1.47% SAME
Abdominopelvic accidental puncture or laceration rate 0.82% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.73% Better

Skilled Nursing Facilities Near NORTHWEST COMMUNITY HOSPITAL 1

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTHWEST COMMUNITY HOSPITAL 1 ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Wynscape Health and Rehab 5:
Whitehall of Deerfield 5:
Alden Estates of Evanston 5:
Citadel Care Center-Wilmette 5:
St Joseph Village of Chicago 5:
Oak Trace 5:
Vi at The Glen 5:
The Admiral at The Lake 5:
Alden Long Grove Rehab and hc Ctr 5:
Aperion Care Fox River 5:
Lake Forest Place 5:
Avantara Lake Zurich 5:
The Grove of Skokie 5:
West Suburban Medical Ctr 5:
Community First Medical Center 5:
Brandel Health and Rehab 5:
Little Sisters of The Poor 5:
Thrive of Lisle 5:
Terraces at The Clare 5:
Highland Oaks 5:
Dupage Care Center 5:
The Springs at Monarch Landing 5:
Ascension Nazarethville Place 5:
Radford Green 5:
Park Place Christian Community 5:
Gottlieb Memorial Hospital 5:
Ascension Casa Scalabrini 5:
Thrive of Fox Valley 5:
Avondale Estates of Elgin 5:
The Mather Evanston 5:
Central Baptist Village 5:
Encore Village 5:
Batavia Rehabilitation and Health Care Center 5:
Celebrate Senior Living Niles 5:
Selfhelp Home of Chicago 5:
Westminster Place 5:
Avantara Long Grove 5:
Alden Estates of Skokie 5:
Alta Rehab at Wauconda 5:
Burgess Square Healthcare Ctr 5:
Alden Des Plaines Rehab and Hc 5:
Little Sisters of The Poor of Palatine 5:
Niles Nsg and Rehab Ctr 5:
Mercy Circle 5:
The British Home 4:
Aperion Care Wesley 4:
Beacon Hill 4:
Ascension Saint Benedict 4:
Buckingham Pavilion 4:
Bella Terra Streamwood 4:
Michaelsen Health Center 4:
Brookdale Plaza Lisle Snf 4:
Healthbridge of Arlington Hts 4:
Arista Healthcare 4:
Avantara Aurora 4:
Astoria Place Living and Rehab 4:
Ahva Care of Winfield 4:
Ignite Medical Hanover Park 4:
The Village at Victory Lakes 4:
The Pearl of Crystal Lake 4:
Norwood Crossing 4:
Greenfields of Geneva 4:
Avantara Chicago Ridge 4:
Tabor Hills Health Care Fac 4:
Aperion Care Plum Grove 4:
Asbury Gardens Nsg and Rehab 4:
St Patrick's Residence 4:
Pearl of Evanston,the 4:
Alden Poplar Creek Rehab and Hcc 4:
Avantara Libertyville 4:
Fair Oaks Health Care Center 4:
Winston Manor Cnv and Nursing 4:
Prairieview at The Garlands 4:
The Oaks Health Care Center 4:
Greek American Rehab Care Ctr 4:
Plymouth Place 4:
Hillcrest Retirement Village 4:
Ascension Resurrection Life 4:
Park Ridge Healthcare Center 4:
Grove of Northbrook,the 4:
Elevate Care Northbrook 4:
Asbury Court Nursing and Rehab 4:
Alden Courts of Waterford 4:
Pearl of Rolling Meadows,the 3:
Eden Vista Propect Heights 3:
Clark Manor 3:
Ahva Care of Stickney 3:
Bella Terra Lombard 3:
The Citadel of Northbrook 3:
Citadel of Glenview,the 3:
Alta Rehab at Oak Brook 3:
Warren Barr Oak Lawn 3:
The Waterford Care Center 3:
Alden North Shore Rehab and Hcc 3:
Bella Terra Elmhurst 3:
Jennings Terrace 3:
Grove of Fox Valley,the 3:
Lincolnwood Place 3:
Alden Estates of Northmoor 3:
All American Vlge Nrsg and Rhb 3:

Medical Groups Affiliated with NORTHWEST COMMUNITY HOSPITAL 1

There are 1,146 doctors and 309 medical groups that are affiliated with NORTHWEST COMMUNITY HOSPITAL 1.

Affiliated Doctor Groups


The list of medical professionals associated with NORTHWEST COMMUNITY HOSPITAL 1 is very long, so we have added another pages. See a list of medical professionals associated with NORTHWEST COMMUNITY HOSPITAL 1.

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