NORTHWESTERN LAKE FOREST HOSPITAL Ratings and Reviews

About NORTHWESTERN LAKE FOREST HOSPITAL

NORTHWESTERN LAKE FOREST HOSPITAL is a Acute Care Hospitals. It is in LAKE FOREST, IL. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 140130. It does provide emergency services. There are 1,089 medical professionals and 113 doctor groups affiliated with the hospital. On average at NORTHWESTERN LAKE FOREST HOSPITAL, emergency patients were charged $22,532. This is lower than the state average of $25,739. It is also lower than the national average of $25,828.

Quick Links to NORTHWESTERN LAKE FOREST HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHWESTERN LAKE FOREST HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	80 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	15 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	33 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	32 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	12 %
Patients who reported that YES, they did discuss whether they would need help after discharge	88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	53 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	60 %
Patients who reported that their room and bathroom were "Always" clean	70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	64 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	26 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	76 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	78 %
Patients who reported YES, they would probably recommend the hospital	17 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of NORTHWESTERN LAKE FOREST HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTHWESTERN LAKE FOREST HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORTHWESTERN LAKE FOREST HOSPITAL: Not Available

Detailed table for spending and period for patients at NORTHWESTERN LAKE FOREST HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$19
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$22
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$57
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$12
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$16
Carrier (1 to 3 days Prior to Index Hospital Admission)	$666
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,252
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$23
Carrier (During Index Hospital Admission)	$1,246
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$717
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$205
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,907
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,347
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,449
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$124
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,470
Total (Complete Episode)	$22,532

Infection Rates at NORTHWESTERN LAKE FOREST HOSPITAL

These measures show how often patients at NORTHWESTERN LAKE FOREST HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.87 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,119.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.64 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.38 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	-- / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.63 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,936.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.84 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.00 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.02 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.64 / Same
SSI - Colon Surgery: Number of Procedures	122.00 / Same
SSI - Colon Surgery: Predicted Cases	3.01 / Same
SSI - Colon Surgery: Observed Cases	1.00 / Same
SSI - Colon Surgery	0.33 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.04 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	4.31 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	147.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.15 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.87 / Same
MRSA Bacteremia: Lower Confidence Limit	0.03 / Same
MRSA Bacteremia: Upper Confidence Limit	2.47 / Same
MRSA Bacteremia: Patient Days	55,889.00 / Same
MRSA Bacteremia: Predicted Cases	2.00 / Same
MRSA Bacteremia: Observed Cases	1.00 / Same
MRSA Bacteremia	0.50 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.18 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.74 / Better
Clostridium Difficile (C.Diff): Patient Days	53,324.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	20.61 / Better
Clostridium Difficile (C.Diff): Observed Cases	8.00 / Better
Clostridium Difficile (C.Diff)	0.39 / Better

How NORTHWESTERN LAKE FOREST HOSPITAL Compares to Other Similar Facilities

This is how NORTHWESTERN LAKE FOREST HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LAKE FOREST, IL

Worst Hospitals in LAKE FOREST, IL

Percentages of Complications and Deaths at NORTHWESTERN LAKE FOREST HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.4%	SAME
Death rate for heart attack patients	13.2%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.1%	SAME
Death rate for heart failure patients	6.4%	Better
Death rate for pneumonia patients	11.4%	Better
Death rate for stroke patients	8.6%	Better
Pressure ulcer rate	0.66%	SAME
Death rate among surgical inpatients with serious treatable complications	165.94%	SAME
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.96%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.38%	SAME
Postoperative respiratory failure rate	4.72%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.7%	SAME
Postoperative sepsis rate	5.67%	SAME
Postoperative wound dehiscence rate	2.29%	SAME
Abdominopelvic accidental puncture or laceration rate	1.05%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.9%	SAME

Skilled Nursing Facilities Near NORTHWESTERN LAKE FOREST HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTHWESTERN LAKE FOREST HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Selfhelp Home of Chicago	5:
Ascension Casa Scalabrini	5:
Westminster Place	5:
Encore Village	5:
Alden Des Plaines Rehab and Hc	5:
Niles Nsg and Rehab Ctr	5:
St Joseph Village of Chicago	5:
Whitehall of Deerfield	5:
Alden Estates of Skokie	5:
Avantara Lake Zurich	5:
The Admiral at The Lake	5:
Highland Oaks	5:
Little Sisters of The Poor of Palatine	5:
Lake Forest Place	5:
Brandel Health and Rehab	5:
Gottlieb Memorial Hospital	5:
Central Baptist Village	5:
Aperion Care Fox River	5:
Radford Green	5:
Alden Long Grove Rehab and hc Ctr	5:
Avantara Long Grove	5:
Community First Medical Center	5:
Ascension Nazarethville Place	5:
The Mather Evanston	5:
The Grove of Skokie	5:
Celebrate Senior Living Niles	5:
Terraces at The Clare	5:
Avondale Estates of Elgin	5:
Brookside Care Center	5:
Little Sisters of The Poor	5:
Citadel Care Center-Wilmette	5:
Vi at The Glen	5:
Alden Estates of Evanston	5:
Alta Rehab at Wauconda	5:
Greek American Rehab Care Ctr	4:
Avantara Libertyville	4:
Buckingham Pavilion	4:
Ascension Saint Benedict	4:
Healthbridge of Arlington Hts	4:
Bella Terra Streamwood	4:
Elevate Care Northbrook	4:
Aperion Care Plum Grove	4:
Aperion Care Wesley	4:
Ascension Resurrection Life	4:
Asbury Court Nursing and Rehab	4:
The Village at Victory Lakes	4:
Hillcrest Retirement Village	4:
Grove of Northbrook,the	4:
Park Ridge Healthcare Center	4:
Prairieview at The Garlands	4:
Ignite Medical Hanover Park	4:
Pearl of Evanston,the	4:
Norwood Crossing	4:
The Pearl of Crystal Lake	4:
The Oaks Health Care Center	4:
Astoria Place Living and Rehab	4:
Fair Oaks Health Care Center	4:
Alden Poplar Creek Rehab and Hcc	4:
Winston Manor Cnv and Nursing	4:
Alden Estates of Barrington	3:
Alden North Shore Rehab and Hcc	3:
Addolorata Villa	3:
The Citadel of Northbrook	3:
Eden Vista Propect Heights	3:
Clark Manor	3:
Birchwood Plaza	3:
Citadel of Glenview,the	3:
Generations at Regency	3:
Dobson Plaza	3:
Elevate Care Abington	3:
Alden Lincoln Rehab and H C Ctr	3:
The Grove of Evanston L and R	3:
Pearl of Rolling Meadows,the	3:
Warren Barr Gold Coast	3:
Balmoral Home	3:
The Waterford Care Center	3:
All American Vlge Nrsg and Rhb	3:
Aliya of Evanston	3:
Elevate Care Waukegan	3:
Aliya of Highwood	3:
Alden Estates of Northmoor	3:
Warren Barr Buffalo Grove	3:
Northbrook Health and Rehab	3:
Lincolnwood Place	3:
Covenant Living - Windsor Park	3:
Forest View Rehab and Nursing Center	2:
Bella Terra Wheeling	2:
The Carlton at The Lake	2:
Elmhurst Extended Care Center	2:
Mado Healthcare - Uptown	2:
Westwood Vlge Nrsg and Rhb Ctr	2:
Lutheran Home For The Aged	2:
Inverness Rehab	2:
Ambassador Nursing and Rehab Center	2:
Bella Terra Schaumburg	2:
Warren Barr Lincoln Park	2:
Chalet Living and Rehab	2:
Aperion Care West Chicago	2:
Fargo Health Care Center	2:
Harmony Healthcare and Rehab Ctr	2:

Medical Groups Affiliated with NORTHWESTERN LAKE FOREST HOSPITAL

There are 1,089 doctors and 113 medical groups that are affiliated with NORTHWESTERN LAKE FOREST HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with NORTHWESTERN LAKE FOREST HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with NORTHWESTERN LAKE FOREST HOSPITAL.