ADVOCATE LUTHERAN GENERAL HOSPITAL Ratings and Reviews

About ADVOCATE LUTHERAN GENERAL HOSPITAL

ADVOCATE LUTHERAN GENERAL HOSPITAL is a Acute Care Hospitals. It is in PARK RIDGE, IL. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 140223. It does provide emergency services. There are 1,003 medical professionals and 198 doctor groups affiliated with the hospital. On average at ADVOCATE LUTHERAN GENERAL HOSPITAL, emergency patients were charged $29,726. This is higher than the state average of $25,739. It is also higher than the national average of $25,828.

Quick Links to ADVOCATE LUTHERAN GENERAL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ADVOCATE LUTHERAN GENERAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	53 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	54 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	61 %
Patients who reported that their room and bathroom were "Always" clean	69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	50 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	16 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	70 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	70 %
Patients who reported YES, they would probably recommend the hospital	22 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ADVOCATE LUTHERAN GENERAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ADVOCATE LUTHERAN GENERAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ADVOCATE LUTHERAN GENERAL HOSPITAL: Not Available

Detailed table for spending and period for patients at ADVOCATE LUTHERAN GENERAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$17
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$27
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$60
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$26
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$9
Carrier (1 to 3 days Prior to Index Hospital Admission)	$734
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,190
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$13
Carrier (During Index Hospital Admission)	$2,104
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$843
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$199
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,305
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,039
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,062
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$90
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,008
Total (Complete Episode)	$29,726

Infection Rates at ADVOCATE LUTHERAN GENERAL HOSPITAL

These measures show how often patients at ADVOCATE LUTHERAN GENERAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.84 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.80 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	19,930.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	21.54 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	27.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.25 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.59 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.40 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	15,512.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	22.63 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	21.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.93 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.52 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.12 / Same
SSI - Colon Surgery: Number of Procedures	289.00 / Same
SSI - Colon Surgery: Predicted Cases	7.18 / Same
SSI - Colon Surgery: Observed Cases	8.00 / Same
SSI - Colon Surgery	1.12 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.80 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	4.86 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	295.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.28 / Same
SSI - Abdominal Hysterectomy: Observed Cases	5.00 / Same
SSI - Abdominal Hysterectomy	2.19 / Same
MRSA Bacteremia: Lower Confidence Limit	0.20 / Better
MRSA Bacteremia: Upper Confidence Limit	0.91 / Better
MRSA Bacteremia: Patient Days	202,272.00 / Better
MRSA Bacteremia: Predicted Cases	15.28 / Better
MRSA Bacteremia: Observed Cases	7.00 / Better
MRSA Bacteremia	0.46 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.27 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.52 / Better
Clostridium Difficile (C.Diff): Patient Days	180,818.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	93.55 / Better
Clostridium Difficile (C.Diff): Observed Cases	35.00 / Better
Clostridium Difficile (C.Diff)	0.37 / Better

How ADVOCATE LUTHERAN GENERAL HOSPITAL Compares to Other Similar Facilities

This is how ADVOCATE LUTHERAN GENERAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PARK RIDGE, IL

Worst Hospitals in PARK RIDGE, IL

Percentages of Complications and Deaths at ADVOCATE LUTHERAN GENERAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.6%	SAME
Death rate for heart attack patients	10.2%	SAME
Death rate for CABG surgery patients	2%	SAME
Death rate for COPD patients	6.7%	SAME
Death rate for heart failure patients	8.7%	Better
Death rate for pneumonia patients	15.7%	Better
Death rate for stroke patients	10.6%	Better
Pressure ulcer rate	0.23%	SAME
Death rate among surgical inpatients with serious treatable complications	147.21%	SAME
Iatrogenic pneumothorax rate	0.28%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.99%	SAME
Postoperative acute kidney injury requiring dialysis rate	0.9%	SAME
Postoperative respiratory failure rate	12.78%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.86%	SAME
Postoperative sepsis rate	6.73%	SAME
Postoperative wound dehiscence rate	1.91%	SAME
Abdominopelvic accidental puncture or laceration rate	1.27%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.05%	SAME

Skilled Nursing Facilities Near ADVOCATE LUTHERAN GENERAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ADVOCATE LUTHERAN GENERAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Mercy Circle	5:
Niles Nsg and Rehab Ctr	5:
Aperion Care Fox River	5:
Ascension Nazarethville Place	5:
Thrive of Lisle	5:
Celebrate Senior Living Niles	5:
Park Place Christian Community	5:
Lake Forest Place	5:
Alta Rehab at Wauconda	5:
Alden Long Grove Rehab and hc Ctr	5:
Central Baptist Village	5:
The Springs at Monarch Landing	5:
Community First Medical Center	5:
Avantara Long Grove	5:
Vi at The Glen	5:
Batavia Rehabilitation and Health Care Center	5:
Gottlieb Memorial Hospital	5:
Alden Estates of Skokie	5:
Encore Village	5:
Terraces at The Clare	5:
The Admiral at The Lake	5:
Radford Green	5:
Alden Estates of Evanston	5:
Ascension Casa Scalabrini	5:
Dupage Care Center	5:
St Joseph Village of Chicago	5:
Little Sisters of The Poor of Palatine	5:
Selfhelp Home of Chicago	5:
Oak Trace	5:
Westminster Place	5:
Avantara Lake Zurich	5:
Citadel Care Center-Wilmette	5:
Little Sisters of The Poor	5:
Alden Des Plaines Rehab and Hc	5:
West Suburban Medical Ctr	5:
Burgess Square Healthcare Ctr	5:
Wynscape Health and Rehab	5:
Thrive of Fox Valley	5:
The Mather Evanston	5:
The Grove of Skokie	5:
Whitehall of Deerfield	5:
Brandel Health and Rehab	5:
Ascension Saint Benedict	4:
Brookdale Plaza Lisle Snf	4:
Bella Terra Streamwood	4:
Alden Poplar Creek Rehab and Hcc	4:
The British Home	4:
Beacon Hill	4:
Norwood Crossing	4:
The Oaks Health Care Center	4:
Healthbridge of Arlington Hts	4:
Ascension Resurrection Life	4:
Ignite Medical Hanover Park	4:
Avantara Chicago Ridge	4:
Michaelsen Health Center	4:
St Patrick's Residence	4:
Aperion Care Wesley	4:
Buckingham Pavilion	4:
Ahva Care of Winfield	4:
Alden Courts of Waterford	4:
Arista Healthcare	4:
Franciscan Village	4:
Avantara Aurora	4:
Aperion Care Plum Grove	4:
Greenfields of Geneva	4:
Astoria Place Living and Rehab	4:
Hillcrest Retirement Village	4:
The Pearl of Crystal Lake	4:
Avantara Libertyville	4:
Pearl of Evanston,the	4:
Tabor Hills Health Care Fac	4:
Asbury Court Nursing and Rehab	4:
Asbury Gardens Nsg and Rehab	4:
Prairieview at The Garlands	4:
Elevate Care Northbrook	4:
Grove of Northbrook,the	4:
Park Ridge Healthcare Center	4:
Winston Manor Cnv and Nursing	4:
Greek American Rehab Care Ctr	4:
Plymouth Place	4:
Eden Vista Burr Ridge	3:
The Grove of Lagrange Park	3:
Eden Vista Propect Heights	3:
Alden North Shore Rehab and Hcc	3:
Warren Barr Oak Lawn	3:
The Citadel of Northbrook	3:
Pearl of Rolling Meadows,the	3:
Lincolnwood Place	3:
Bella Terra Lombard	3:
Alta Rehab at Oak Brook	3:
Meadowbrook Manor	3:
Smith Village	3:
Ahva Care of Stickney	3:
All American Vlge Nrsg and Rhb	3:
Bella Terra Elmhurst	3:
Balmoral Home	3:
Alden of Waterford	3:
Alden Estates of Northmoor	3:
Clark Manor	3:
Grove of Fox Valley,the	3:

Medical Groups Affiliated with ADVOCATE LUTHERAN GENERAL HOSPITAL

There are 1,003 doctors and 198 medical groups that are affiliated with ADVOCATE LUTHERAN GENERAL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with ADVOCATE LUTHERAN GENERAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with ADVOCATE LUTHERAN GENERAL HOSPITAL.