CONTACT INFORMATION REVIEWS & MORE DATA

VISTA MEDICAL CENTER EAST Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  1324 NORTH SHERIDAN ROAD, WAUKEGAN, IL 60085
  • Phone:  (847) 360-3000
  • Type:  Acute Care Hospitals
  • Ownership:  Proprietary
  • Overall Rating:  
  • Perc. Patients Recommending:   44%

  About VISTA MEDICAL CENTER EAST

VISTA MEDICAL CENTER EAST is a Acute Care Hospitals. It is in WAUKEGAN, IL. Its type of ownership is Proprietary. The facility's Medicare ID is 140084. It does provide emergency services. There are 172 medical professionals and 79 doctor groups affiliated with the hospital. On average at VISTA MEDICAL CENTER EAST, emergency patients were charged $24,692. This is lower than the state average of $25,739. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VISTA MEDICAL CENTER EAST to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 17 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 19 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 32 %
Patients who reported that staff "Always" explained about medicines before giving it to them 50 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 22 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 65 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 22 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 18 %
Patients who reported that YES, they were given information about what to do during their recovery at home 82 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 21 %
Patients who reported that YES, they did discuss whether they would need help after discharge 79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 44 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 34 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 12 %
Patients who reported that the area around their room was "Usually" quiet at night 30 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 34 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 51 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 16 %
Patients who reported YES, they would definitely recommend the hospital 44 %
Patients who reported YES, they would probably recommend the hospital 40 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of VISTA MEDICAL CENTER EAST, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the VISTA MEDICAL CENTER EAST provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for VISTA MEDICAL CENTER EAST: Not Available

Detailed table for spending and period for patients at VISTA MEDICAL CENTER EAST:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $13
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $4
Outpatient (1 to 3 days Prior to Index Hospital Admission) $32
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $24
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $748
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,916
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $18
Carrier (During Index Hospital Admission) $1,676
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $501
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $199
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,960
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $664
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $6,134
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $78
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,718
Total (Complete Episode) $24,692

Infection Rates at VISTA MEDICAL CENTER EAST

These measures show how often patients at VISTA MEDICAL CENTER EAST contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.83 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 3,751.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 2.70 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.37 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit -- / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.14 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 3,735.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 2.63 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.00 / Same
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 34.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.87 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 8.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.06 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit -- / Same
MRSA Bacteremia: Upper Confidence Limit 1.79 / Same
MRSA Bacteremia: Patient Days 30,620.00 / Same
MRSA Bacteremia: Predicted Cases 1.67 / Same
MRSA Bacteremia: Observed Cases 0.00 / Same
MRSA Bacteremia 0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.26 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.17 / Same
Clostridium Difficile (C.Diff): Patient Days 28,344.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 11.87 / Same
Clostridium Difficile (C.Diff): Observed Cases 7.00 / Same
Clostridium Difficile (C.Diff) 0.59 / Same

How VISTA MEDICAL CENTER EAST Compares to Other Similar Facilities

This is how VISTA MEDICAL CENTER EAST compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WAUKEGAN, IL

Worst Hospitals in WAUKEGAN, IL

Percentages of Complications and Deaths at VISTA MEDICAL CENTER EAST

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 11.8% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 11.7% SAME
Death rate for heart failure patients 10% SAME
Death rate for pneumonia patients 17.4% SAME
Death rate for stroke patients 14.5% SAME
Pressure ulcer rate 0.18% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.26% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.55% SAME
Postoperative acute kidney injury requiring dialysis rate 1.54% SAME
Postoperative respiratory failure rate 6.98% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.67% SAME
Postoperative sepsis rate 4.77% SAME
Postoperative wound dehiscence rate 2.42% SAME
Abdominopelvic accidental puncture or laceration rate 1.6% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.84% SAME

Skilled Nursing Facilities Near VISTA MEDICAL CENTER EAST

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near VISTA MEDICAL CENTER EAST ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Encore Village 5:
Aperion Care Fox River 5:
The Grove of Skokie 5:
The Mather Evanston 5:
Alden Des Plaines Rehab and Hc 5:
Ascension Nazarethville Place 5:
Niles Nsg and Rehab Ctr 5:
Westminster Place 5:
Alden Estates of Skokie 5:
Alden Estates of Evanston 5:
Citadel Care Center-Wilmette 5:
Vi at The Glen 5:
Brandel Health and Rehab 5:
Little Sisters of The Poor of Palatine 5:
Whitehall of Deerfield 5:
Avantara Long Grove 5:
Alden Long Grove Rehab and hc Ctr 5:
Radford Green 5:
Avantara Lake Zurich 5:
Alta Rehab at Wauconda 5:
Lake Forest Place 5:
Brookside Care Center 5:
Park Ridge Healthcare Center 4:
Asbury Court Nursing and Rehab 4:
Alden Poplar Creek Rehab and Hcc 4:
Pearl of Evanston,the 4:
Healthbridge of Arlington Hts 4:
Aperion Care Plum Grove 4:
Greek American Rehab Care Ctr 4:
Elevate Care Northbrook 4:
Grove of Northbrook,the 4:
Prairieview at The Garlands 4:
Avantara Libertyville 4:
The Pearl of Crystal Lake 4:
Hillcrest Retirement Village 4:
The Village at Victory Lakes 4:
Clark Manor 3:
The Waterford Care Center 3:
Birchwood Plaza 3:
Generations at Regency 3:
Dobson Plaza 3:
The Grove of Evanston L and R 3:
Aliya of Evanston 3:
Elevate Care Abington 3:
Citadel of Glenview,the 3:
Pearl of Rolling Meadows,the 3:
Eden Vista Propect Heights 3:
The Citadel of Northbrook 3:
Alden Estates of Barrington 3:
Addolorata Villa 3:
Northbrook Health and Rehab 3:
Warren Barr Buffalo Grove 3:
Aliya of Highwood 3:
Elevate Care Waukegan 3:
Fargo Health Care Center 2:
Generations Oakton Pavillion 2:
Ascension Resurrection Place 2:
Lee Manor 2:
Avantara Park Ridge 2:
Aperion Care Elgin 2:
Warren Barr Lieberman 2:
Moorings of Arlington Heights 2:
Glenview Terrace 2:
Inverness Rehab 2:
Lutheran Home For The Aged 2:
Bella Terra Wheeling 2:
Warren Barr North Shore 2:
Libertyville Manor Ext Care 2:
Ignite Medical Mchenry 2:
Alden Terrace of Mchenry Rehab 2:
Pavilion of Waukegan 2:
Grande Prairie Care and Rehab Ctr LLC 2:
Oak Ridge Care Center 2:
Ridgewood Care Ctr 2:
Wi Veterans Home-Boland Hall 2:
Lakefront Nursing and Rehab Ctr 1:
Crescent Care of Elgin 1:
Bella Terra Morton Grove 1:
River View Rehab Center 1:
Zahav of Des Plaines 1:
Elevate Care Niles 1:
The Citadel of Skokie 1:
Elevate Care Riverwoods 1:
Wealshire Ctr of Excellence 1:
Thrive of Lake County 1:
Claridge Healthcare Center 1:
The Terrace 1:
Grove at The Lake,the 1:
Allure of Zion 1:
Crossroads Care Center of Kenosha 1:
Sheridan Health and Rehabilitation Center 1:
Clairidge House 1:
The Manor of Kenosha 1:
Waters Edge Health and Rehabilitation Center 1:
Burlington Health and Rehabilitation Center 1:
Lincoln Park Nursing and Rehab LLC 1:
Three Crowns Park No Data

Medical Groups Affiliated with VISTA MEDICAL CENTER EAST

There are 172 doctors and 79 medical groups that are affiliated with VISTA MEDICAL CENTER EAST.

Affiliated Doctor Groups


The list of medical professionals associated with VISTA MEDICAL CENTER EAST is very long, so we have added another pages. See a list of medical professionals associated with VISTA MEDICAL CENTER EAST.

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