ADVENTIST GLENOAKS Ratings and Reviews

About ADVENTIST GLENOAKS

ADVENTIST GLENOAKS is a Acute Care Hospitals. It is in GLENDALE HEIGHTS, IL. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 140292. It DOES NOT provide emergency services. There are 164 medical professionals and 62 doctor groups affiliated with the hospital. On average at ADVENTIST GLENOAKS, emergency patients were charged $26,108. This is higher than the state average of $25,739. It is also higher than the national average of $25,828.

Quick Links to ADVENTIST GLENOAKS Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ADVENTIST GLENOAKS to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	67 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	9 %
Patients who reported that their nurses "Usually" communicated well	24 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	75 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	18 %
Patients who reported that their nurses "Always" listened carefully to them	64 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their nurses "Usually" listened carefully to them	27 %
Patients who reported that their nurses "Always" explained things in a way they could understand	63 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	26 %
Patients who reported that their doctors "Always" communicated well	65 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	13 %
Patients who reported that their doctors "Usually" communicated well	22 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	73 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	17 %
Patients who reported that their doctors "Always" listened carefully to them	64 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	14 %
Patients who reported that their doctors "Usually" listened carefully to them	22 %
Patients who reported that their doctors "Always" explained things in a way they could understand	58 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	15 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	27 %
Patients who reported that they "Always" received help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	17 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	29 %
Patients who reported that staff "Always" explained about medicines before giving it to them	45 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	32 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	23 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	58 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	21 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	32 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	19 %
Patients who reported that YES, they were given information about what to do during their recovery at home	81 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	19 %
Patients who reported that YES, they did discuss whether they would need help after discharge	81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	82 %
Patients who "Agree" they understood their care when they left the hospital	48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	11 %
Patients who "Strongly Agree" they understood their care when they left the hospital	41 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	36 %
Patients who "Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	39 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	10 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	48 %
Patients who reported that their room and bathroom were "Always" clean	69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	47 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	16 %
Patients who reported that the area around their room was "Usually" quiet at night	37 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	55 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	16 %
Patients who reported YES, they would definitely recommend the hospital	51 %
Patients who reported YES, they would probably recommend the hospital	33 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ADVENTIST GLENOAKS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ADVENTIST GLENOAKS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ADVENTIST GLENOAKS: Not Available

Detailed table for spending and period for patients at ADVENTIST GLENOAKS:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$13
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$33
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$138
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$43
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$7
Carrier (1 to 3 days Prior to Index Hospital Admission)	$816
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,600
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$10
Carrier (During Index Hospital Admission)	$1,690
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$599
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$191
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,967
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$681
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$6,392
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$69
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,859
Total (Complete Episode)	$26,108

Infection Rates at ADVENTIST GLENOAKS

These measures show how often patients at ADVENTIST GLENOAKS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.22 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	4.27 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,225.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.55 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.29 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	3.12 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,307.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.58 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.63 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	28.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.82 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	10.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.08 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Same
MRSA Bacteremia: Upper Confidence Limit	2.42 / Same
MRSA Bacteremia: Patient Days	25,437.00 / Same
MRSA Bacteremia: Predicted Cases	1.24 / Same
MRSA Bacteremia: Observed Cases	0.00 / Same
MRSA Bacteremia	0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.26 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.35 / Same
Clostridium Difficile (C.Diff): Patient Days	24,677.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	9.22 / Same
Clostridium Difficile (C.Diff): Observed Cases	6.00 / Same
Clostridium Difficile (C.Diff)	0.65 / Same

How ADVENTIST GLENOAKS Compares to Other Similar Facilities

This is how ADVENTIST GLENOAKS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in GLENDALE HEIGHTS, IL

Worst Hospitals in GLENDALE HEIGHTS, IL

Percentages of Complications and Deaths at ADVENTIST GLENOAKS

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	13%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.5%	SAME
Death rate for heart failure patients	11.4%	SAME
Death rate for pneumonia patients	18.2%	SAME
Death rate for stroke patients	14.8%	SAME
Pressure ulcer rate	0.27%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.41%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.51%	SAME
Postoperative respiratory failure rate	8.2%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.95%	SAME
Postoperative sepsis rate	5.12%	SAME
Postoperative wound dehiscence rate	1.95%	SAME
Abdominopelvic accidental puncture or laceration rate	1%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.89%	SAME

Skilled Nursing Facilities Near ADVENTIST GLENOAKS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ADVENTIST GLENOAKS ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
The Admiral at The Lake	5:
Little Sisters of The Poor	5:
Selfhelp Home of Chicago	5:
Mercy Circle	5:
Brandel Health and Rehab	5:
Pearl of Evanston,the	5:
The Mather Evanston	5:
Moorings of Arlington Heights	5:
Whitehall of Deerfield	5:
Elevate Care Northbrook	5:
Alta Rehab at Wauconda	5:
Victorian Village Hlth and Well	5:
Encore Village	5:
Thrive of Lisle	5:
Ascension Nazarethville Place	5:
The Springs at Monarch Landing	5:
Lake Forest Place	5:
Citadel Care Center-Wilmette	5:
Gottlieb Memorial Hospital	5:
Avantara Long Grove	5:
Avondale Estates of Elgin	5:
Little Sisters of The Poor of Palatine	5:
Highland Oaks	5:
Batavia Rehabilitation and Health Care Center	5:
Wynscape Health and Rehab	5:
Niles Nsg and Rehab Ctr	5:
West Suburban Medical Ctr	5:
Radford Green	5:
Celebrate Senior Living Niles	5:
St Joseph Village of Chicago	5:
Community First Medical Center	5:
Vi at The Glen	5:
Alden Estates of Skokie	5:
Westminster Place	5:
Dupage Care Center	5:
Avantara Lake Zurich	5:
Park Place Christian Community	5:
Oak Trace	5:
Park Ridge Healthcare Center	5:
Central Baptist Village	5:
Aperion Care Fox River	5:
Astoria Place Living and Rehab	5:
Terraces at The Clare	5:
The Oaks Health Care Center	5:
Burgess Square Healthcare Ctr	5:
Ahva Care of Stickney	4:
Alden Estates of Evanston	4:
Avantara Chicago Ridge	4:
Brookdale Plaza Lisle Snf	4:
Arista Healthcare	4:
Avantara Aurora	4:
Alden Des Plaines Rehab and Hc	4:
Tabor Hills Health Care Fac	4:
Asbury Gardens Nsg and Rehab	4:
The Grove of Skokie	4:
Lee Manor	4:
Citadel at Casa Scalabrini	4:
Elevate Care Palos Heights	4:
Lakewood Nrsg and Rehab Center	4:
Plymouth Place	4:
St Patrick's Residence	4:
Alden Long Grove Rehab and hc Ctr	4:
Dobson Plaza	4:
Winston Manor Cnv and Nursing	4:
Bella Terra Streamwood	4:
Birchwood Plaza	4:
Asbury Court Nursing and Rehab	4:
The Pearl of Crystal Lake	4:
Buckingham Pavilion	4:
Beacon Hill	4:
Ahva Care of Winfield	4:
Fair Oaks Health Care Center	4:
Grove of Northbrook,the	4:
Pearl at The Tillers	4:
Greek American Rehab Care Ctr	4:
Thrive of Fox Valley	4:
Greenfields of Geneva	4:
Healthbridge of Arlington Hts	4:
Eden Vista Propect Heights	4:
Aperion Care Plum Grove	4:
Ignite Medical Hanover Park	4:
Michaelsen Health Center	4:
Elevate Care Abington	3:
Aperion Care Wesley	3:
Grove of Fox Valley,the	3:
Alden Poplar Creek Rehab and Hcc	3:
Bella Terra Lagrange	3:
Meadowbrook Manor - Lagrange	3:
Avantara Park Ridge	3:
Warren Barr Oak Lawn	3:
The Grove of Evanston L and R	3:
Covenant Living - Windsor Park	3:
The Grove of Lagrange Park	3:
Alden Courts of Waterford	3:
Citadel of Glenview,the	3:
The Pearl of Elgin	3:
Warren Barr Gold Coast	3:
Balmoral Home	3:
The British Home	3:
Jennings Terrace	3:

Medical Groups Affiliated with ADVENTIST GLENOAKS

There are 164 doctors and 62 medical groups that are affiliated with ADVENTIST GLENOAKS.

Affiliated Doctor Groups

The list of medical professionals associated with ADVENTIST GLENOAKS is very long, so we have added another pages. See a list of medical professionals associated with ADVENTIST GLENOAKS.