NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL Ratings and Reviews

About NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL

NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL is a Acute Care Hospitals. It is in EVANSTON, IL. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 140010. It does provide emergency services. There are 2,090 medical professionals and 242 doctor groups affiliated with the hospital. On average at NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL, emergency patients were charged $24,629. This is lower than the state average of $25,739. It is also lower than the national average of $25,828.

Quick Links to NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	10 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	65 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	12 %
Patients who reported that YES, they did discuss whether they would need help after discharge	88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	53 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	59 %
Patients who reported that their room and bathroom were "Always" clean	73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	63 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	8 %
Patients who reported that the area around their room was "Usually" quiet at night	29 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	73 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	74 %
Patients who reported YES, they would probably recommend the hospital	22 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL: Not Available

Detailed table for spending and period for patients at NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$14
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$28
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$46
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$19
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$739
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,442
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$14
Carrier (During Index Hospital Admission)	$1,490
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$691
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$175
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,571
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,121
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,750
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$86
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,431
Total (Complete Episode)	$24,629

Infection Rates at NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL

These measures show how often patients at NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.07 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.40 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	28,333.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	27.84 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	5.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.18 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.13 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.58 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	21,300.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	23.87 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	7.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.29 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.04 / Better
SSI - Colon Surgery: Upper Confidence Limit	0.68 / Better
SSI - Colon Surgery: Number of Procedures	408.00 / Better
SSI - Colon Surgery: Predicted Cases	9.71 / Better
SSI - Colon Surgery: Observed Cases	2.00 / Better
SSI - Colon Surgery	0.21 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.01 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.35 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	457.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	3.65 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.27 / Same
MRSA Bacteremia: Lower Confidence Limit	0.38 / Same
MRSA Bacteremia: Upper Confidence Limit	1.44 / Same
MRSA Bacteremia: Patient Days	194,141.00 / Same
MRSA Bacteremia: Predicted Cases	11.44 / Same
MRSA Bacteremia: Observed Cases	9.00 / Same
MRSA Bacteremia	0.79 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.12 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.31 / Better
Clostridium Difficile (C.Diff): Patient Days	179,700.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	87.47 / Better
Clostridium Difficile (C.Diff): Observed Cases	17.00 / Better
Clostridium Difficile (C.Diff)	0.19 / Better

How NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL Compares to Other Similar Facilities

This is how NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in EVANSTON, IL

Worst Hospitals in EVANSTON, IL

Percentages of Complications and Deaths at NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.7%	SAME
Death rate for heart attack patients	10%	Better
Death rate for CABG surgery patients	2.1%	SAME
Death rate for COPD patients	5.4%	Better
Death rate for heart failure patients	9.2%	Better
Death rate for pneumonia patients	13.7%	Better
Death rate for stroke patients	9.5%	Better
Pressure ulcer rate	0.8%	SAME
Death rate among surgical inpatients with serious treatable complications	171.34%	SAME
Iatrogenic pneumothorax rate	0.16%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.51%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.36%	SAME
Postoperative respiratory failure rate	6.15%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.63%	SAME
Postoperative sepsis rate	5.1%	SAME
Postoperative wound dehiscence rate	2.12%	SAME
Abdominopelvic accidental puncture or laceration rate	0.86%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.9%	SAME

Skilled Nursing Facilities Near NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Gottlieb Memorial Hospital	5:
Oak Trace	5:
Burgess Square Healthcare Ctr	5:
Thrive of Lisle	5:
Central Baptist Village	5:
The Mather Evanston	5:
Little Sisters of The Poor of Palatine	5:
Avantara Lake Zurich	5:
Vi at The Glen	5:
Radford Green	5:
Alden Long Grove Rehab and hc Ctr	5:
Westminster Place	5:
Avantara Long Grove	5:
Terraces at The Clare	5:
Alden Des Plaines Rehab and Hc	5:
Ascension Casa Scalabrini	5:
Encore Village	5:
Ascension Nazarethville Place	5:
The Admiral at The Lake	5:
Park Place Christian Community	5:
St Joseph Village of Chicago	5:
Mercy Circle	5:
Dupage Care Center	5:
Alden Estates of Skokie	5:
Lake Forest Place	5:
Celebrate Senior Living Niles	5:
Brandel Health and Rehab	5:
Community First Medical Center	5:
The Grove of Skokie	5:
Little Sisters of The Poor	5:
West Suburban Medical Ctr	5:
Selfhelp Home of Chicago	5:
Whitehall of Deerfield	5:
Niles Nsg and Rehab Ctr	5:
Alden Estates of Evanston	5:
Alta Rehab at Wauconda	5:
Citadel Care Center-Wilmette	5:
Wynscape Health and Rehab	5:
Alden Poplar Creek Rehab and Hcc	4:
Pearl of Evanston,the	4:
Ahva Care of Winfield	4:
Asbury Court Nursing and Rehab	4:
Prairieview at The Garlands	4:
Park Ridge Healthcare Center	4:
Elevate Care Northbrook	4:
Grove of Northbrook,the	4:
Ascension Saint Benedict	4:
Plymouth Place	4:
Bella Terra Streamwood	4:
Winston Manor Cnv and Nursing	4:
Greek American Rehab Care Ctr	4:
Buckingham Pavilion	4:
Norwood Crossing	4:
Astoria Place Living and Rehab	4:
Aperion Care Wesley	4:
The British Home	4:
Ascension Resurrection Life	4:
Beacon Hill	4:
Avantara Libertyville	4:
The Village at Victory Lakes	4:
Healthbridge of Arlington Hts	4:
Aperion Care Plum Grove	4:
Ignite Medical Hanover Park	4:
Hillcrest Retirement Village	4:
Avantara Chicago Ridge	4:
Brookdale Plaza Lisle Snf	4:
Arista Healthcare	4:
Aliya of Highwood	3:
Aliya of Evanston	3:
Warren Barr Oak Lawn	3:
Bella Terra Lagrange	3:
The Grove of Evanston L and R	3:
Warren Barr Gold Coast	3:
Covenant Living - Windsor Park	3:
Dobson Plaza	3:
Meadowbrook Manor - Lagrange	3:
Generations at Regency	3:
Clark Manor	3:
Addolorata Villa	3:
Eden Vista Burr Ridge	3:
Northbrook Health and Rehab	3:
Alden Estates of Barrington	3:
The Waterford Care Center	3:
Alden North Shore Rehab and Hcc	3:
Alden Estates of Northmoor	3:
Lincolnwood Place	3:
Warren Barr Buffalo Grove	3:
Birchwood Plaza	3:
Alden Lincoln Rehab and H C Ctr	3:
The Grove of Lagrange Park	3:
All American Vlge Nrsg and Rhb	3:
Eden Vista Propect Heights	3:
Balmoral Home	3:
The Citadel of Northbrook	3:
Pearl of Rolling Meadows,the	3:
Citadel of Glenview,the	3:
Elevate Care Abington	3:
Bella Terra Lombard	3:
Elevate Care Waukegan	3:
Alta Rehab at Oak Brook	3:

Medical Groups Affiliated with NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL

There are 2,090 doctors and 242 medical groups that are affiliated with NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL.