CONTACT INFORMATION REVIEWS & MORE DATA

PRESENCE SAINT JOSEPH MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  333 N MADISON ST, JOLIET, IL 60435
  • Phone:  (815) 725-7133
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Church
  • Overall Rating:  
  • Perc. Patients Recommending:   52%

  About PRESENCE SAINT JOSEPH MEDICAL CENTER

PRESENCE SAINT JOSEPH MEDICAL CENTER is a Acute Care Hospitals. It is in JOLIET, IL. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 140007. It does provide emergency services. There are 393 medical professionals and 116 doctor groups affiliated with the hospital. On average at PRESENCE SAINT JOSEPH MEDICAL CENTER, emergency patients were charged $28,165. This is higher than the state average of $25,739. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PRESENCE SAINT JOSEPH MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 77 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 18 %
Patients who reported that their nurses "Always" listened carefully to them 67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 17 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 19 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 30 %
Patients who reported that staff "Always" explained about medicines before giving it to them 53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 19 %
Patients who reported that YES, they did discuss whether they would need help after discharge 81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 44 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 37 %
Patients who "Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 51 %
Patients who reported that their room and bathroom were "Always" clean 60 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 18 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 59 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 10 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 16 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 58 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 13 %
Patients who reported YES, they would definitely recommend the hospital 52 %
Patients who reported YES, they would probably recommend the hospital 35 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of PRESENCE SAINT JOSEPH MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PRESENCE SAINT JOSEPH MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PRESENCE SAINT JOSEPH MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at PRESENCE SAINT JOSEPH MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $19
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $23
Outpatient (1 to 3 days Prior to Index Hospital Admission) $84
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $19
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $777
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,293
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $14
Carrier (During Index Hospital Admission) $2,046
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $870
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $157
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,463
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $773
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,413
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $117
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,088
Total (Complete Episode) $28,165

Infection Rates at PRESENCE SAINT JOSEPH MEDICAL CENTER

These measures show how often patients at PRESENCE SAINT JOSEPH MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.34 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.75 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 7,746.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 7.13 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 6.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.84 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.06 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.15 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 5,755.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 5.73 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.35 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.94 / Same
SSI - Colon Surgery: Upper Confidence Limit 3.85 / Same
SSI - Colon Surgery: Number of Procedures 136.00 / Same
SSI - Colon Surgery: Predicted Cases 3.95 / Same
SSI - Colon Surgery: Observed Cases 8.00 / Same
SSI - Colon Surgery 2.03 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 101.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.84 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.24 / Same
MRSA Bacteremia: Upper Confidence Limit 1.84 / Same
MRSA Bacteremia: Patient Days 75,819.00 / Same
MRSA Bacteremia: Predicted Cases 5.24 / Same
MRSA Bacteremia: Observed Cases 4.00 / Same
MRSA Bacteremia 0.76 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.28 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.57 / Better
Clostridium Difficile (C.Diff): Patient Days 73,934.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 76.42 / Better
Clostridium Difficile (C.Diff): Observed Cases 31.00 / Better
Clostridium Difficile (C.Diff) 0.41 / Better

How PRESENCE SAINT JOSEPH MEDICAL CENTER Compares to Other Similar Facilities

This is how PRESENCE SAINT JOSEPH MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in JOLIET, IL

Worst Hospitals in JOLIET, IL

Percentages of Complications and Deaths at PRESENCE SAINT JOSEPH MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.2% SAME
Death rate for heart attack patients 14% SAME
Death rate for CABG surgery patients 3.5% SAME
Death rate for COPD patients 8.6% SAME
Death rate for heart failure patients 11.2% SAME
Death rate for pneumonia patients 15.7% SAME
Death rate for stroke patients 15.1% SAME
Pressure ulcer rate 1.62% Worse
Death rate among surgical inpatients with serious treatable complications 173.99% SAME
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 1.58% SAME
Postoperative acute kidney injury requiring dialysis rate 1.2% SAME
Postoperative respiratory failure rate 8.75% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.13% SAME
Postoperative sepsis rate 4.3% SAME
Postoperative wound dehiscence rate 1.71% SAME
Abdominopelvic accidental puncture or laceration rate 0.71% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.16% SAME

Skilled Nursing Facilities Near PRESENCE SAINT JOSEPH MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PRESENCE SAINT JOSEPH MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Victorian Village Hlth and Well 5:
Burgess Square Healthcare Ctr 5:
Wynscape Health and Rehab 5:
Dupage Care Center 5:
West Suburban Medical Ctr 5:
Mercy Circle 5:
The Springs at Monarch Landing 5:
Park Place Christian Community 5:
Alden Estates of Shorewood 5:
Oak Trace 5:
Batavia Rehabilitation and Health Care Center 5:
Sunny Hill Nursing Home of Will County 5:
Thrive of Lisle 5:
Thrive of Fox Valley 5:
Alden Courts of Waterford 4:
Franciscan Village 4:
Brookdale Plaza Lisle Snf 4:
St Patrick's Residence 4:
Ahva Care of Winfield 4:
Tabor Hills Health Care Fac 4:
Asbury Gardens Nsg and Rehab 4:
Avantara Chicago Ridge 4:
Plymouth Place 4:
Pearl at The Tillers 4:
Lakewood Nrsg and Rehab Center 4:
The British Home 4:
Elevate Care Palos Heights 4:
Avantara Aurora 4:
Michaelsen Health Center 4:
Beacon Hill 4:
Arista Healthcare 4:
Greenfields of Geneva 4:
Alden Courts of Shorewood 4:
Highlight Healthcare of Aurora 3:
Eden Vista Burr Ridge 3:
Ahva Care of Stickney 3:
Meadowbrook Manor 3:
Grove of Fox Valley,the 3:
Joliet Terrace 3:
Smith Village 3:
Bella Terra Lagrange 3:
Meadowbrook Manor - Lagrange 3:
The Grove of Lagrange Park 3:
Bella Terra Lombard 3:
Covenant Living - Windsor Park 3:
Aperion Care Midlothian 3:
Alden of Waterford 3:
Alta Rehab at Oak Brook 3:
Warren Barr Oak Lawn 3:
Bella Terra Elmhurst 3:
Jennings Terrace 3:
Spring Creek 2:
Frankfort Terrace 2:
Smith Crossing 2:
Harmony Palos 2:
Pine Crest Health Care 2:
Bria of Palos Hills 2:
Prairie Manor Nrsg and Rehab Ctr 2:
North Aurora Care Center 2:
Ascension Villa Franciscan 2:
Aperion Care Westchester 2:
Warren Barr Orland Park 2:
Bria of Geneva 2:
Wheaton Village Nrsg and Rhb Ctr 2:
Palos Heights Rehabilitation 2:
Midway Neurological / Rehab Center 2:
The Pavilion of Bridgeview 2:
Hillside Rehab and Care Center 2:
Aperion Care Burbank 2:
Lemont Nursing and Rehab Center 2:
The Pearl of Naperville 1:
Aliya of Palos Park 1:
Pearl of Orchard Valley 1:
Avantara Palos Heights 1:
Briar Place Nursing 1:
Bria of Westmont 1:
Elevate Care Country Club Hill 1:
Meadowbrook Manor - Naperville 1:
Landmark of Richton Park Rehab and Nsg Ctr 1:
Belhaven Nursing and Rehab Center 1:
Archer Heights Healthcare 1:
Renwick Nursing and Rehab 1:
Chicago Ridge Snf 1:
Aperion Care International 1:
Alden Estates of Orland Park 1:
Westmont Manor Hlth and Rhb 1:
The Pearl of Hinsdale 1:
Avantara Evergreen Park 1:
Heather Health Care Center 1:
Downers Grove Rehab and Nursing 1:
Aperion Care Wilmington 1:
Park Pointe Healthcare and Rehab 1:
Oak Lawn Respiratory and Rehab 1:
Zahav of Berwyn 1:
Aliya of Oak Lawn 1:
Alden Town Manor Rehab and Hcc 1:
Aperion Care Oak Lawn 1:
Southpoint Nursing and Rehab Center 1:
California Terrace 1:
Little Village Nrsg and Rhb Ctr 1:

Medical Groups Affiliated with PRESENCE SAINT JOSEPH MEDICAL CENTER

There are 393 doctors and 116 medical groups that are affiliated with PRESENCE SAINT JOSEPH MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with PRESENCE SAINT JOSEPH MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with PRESENCE SAINT JOSEPH MEDICAL CENTER.

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