SILVER CROSS HOSPITAL AND MEDICAL CENTERS Ratings and Reviews

About SILVER CROSS HOSPITAL AND MEDICAL CENTERS

SILVER CROSS HOSPITAL AND MEDICAL CENTERS is a Acute Care Hospitals. It is in NEW LENOX, IL. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 140213. It does provide emergency services. There are 653 medical professionals and 192 doctor groups affiliated with the hospital. On average at SILVER CROSS HOSPITAL AND MEDICAL CENTERS, emergency patients were charged $24,759. This is lower than the state average of $25,739. It is also lower than the national average of $25,828.

Quick Links to SILVER CROSS HOSPITAL AND MEDICAL CENTERS Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SILVER CROSS HOSPITAL AND MEDICAL CENTERS to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	16 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	11 %
Patients who reported that their nurses "Always" listened carefully to them	77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	78 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	18 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	64 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	9 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	67 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	23 %
Patients who reported that staff "Always" explained about medicines before giving it to them	63 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	80 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	12 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	30 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	4 %
Patients who "Strongly Agree" they understood their care when they left the hospital	54 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	54 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	60 %
Patients who reported that their room and bathroom were "Always" clean	70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	65 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	8 %
Patients who reported that the area around their room was "Usually" quiet at night	27 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	5 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	73 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	73 %
Patients who reported YES, they would probably recommend the hospital	23 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of SILVER CROSS HOSPITAL AND MEDICAL CENTERS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SILVER CROSS HOSPITAL AND MEDICAL CENTERS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SILVER CROSS HOSPITAL AND MEDICAL CENTERS: Not Available

Detailed table for spending and period for patients at SILVER CROSS HOSPITAL AND MEDICAL CENTERS:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$14
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$25
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$38
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$18
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$15
Carrier (1 to 3 days Prior to Index Hospital Admission)	$671
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,681
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$26
Carrier (During Index Hospital Admission)	$1,860
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$858
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$207
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,942
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$749
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,714
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$111
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,831
Total (Complete Episode)	$24,759

Infection Rates at SILVER CROSS HOSPITAL AND MEDICAL CENTERS

These measures show how often patients at SILVER CROSS HOSPITAL AND MEDICAL CENTERS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.69 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.28 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	10,099.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	8.40 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	11.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.31 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.22 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.30 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	9,724.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	8.51 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	5.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.59 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.27 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.64 / Same
SSI - Colon Surgery: Number of Procedures	266.00 / Same
SSI - Colon Surgery: Predicted Cases	6.76 / Same
SSI - Colon Surgery: Observed Cases	5.00 / Same
SSI - Colon Surgery	0.74 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.21 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	298.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.48 / Same
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Same
SSI - Abdominal Hysterectomy	0.00 / Same
MRSA Bacteremia: Lower Confidence Limit	0.08 / Same
MRSA Bacteremia: Upper Confidence Limit	1.59 / Same
MRSA Bacteremia: Patient Days	102,133.00 / Same
MRSA Bacteremia: Predicted Cases	4.15 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.48 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.10 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.28 / Better
Clostridium Difficile (C.Diff): Patient Days	93,378.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	86.18 / Better
Clostridium Difficile (C.Diff): Observed Cases	15.00 / Better
Clostridium Difficile (C.Diff)	0.17 / Better

How SILVER CROSS HOSPITAL AND MEDICAL CENTERS Compares to Other Similar Facilities

This is how SILVER CROSS HOSPITAL AND MEDICAL CENTERS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW LENOX, IL

Worst Hospitals in NEW LENOX, IL

Percentages of Complications and Deaths at SILVER CROSS HOSPITAL AND MEDICAL CENTERS

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.7%	SAME
Death rate for heart attack patients	11.7%	SAME
Death rate for CABG surgery patients	1.6%	SAME
Death rate for COPD patients	7.3%	SAME
Death rate for heart failure patients	11.5%	SAME
Death rate for pneumonia patients	18.1%	SAME
Death rate for stroke patients	13.7%	SAME
Pressure ulcer rate	0.2%	SAME
Death rate among surgical inpatients with serious treatable complications	170.44%	SAME
Iatrogenic pneumothorax rate	0.25%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	1.95%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.55%	SAME
Postoperative respiratory failure rate	7.67%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.88%	SAME
Postoperative sepsis rate	4.61%	SAME
Postoperative wound dehiscence rate	1.71%	SAME
Abdominopelvic accidental puncture or laceration rate	1.02%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.88%	SAME

Skilled Nursing Facilities Near SILVER CROSS HOSPITAL AND MEDICAL CENTERS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SILVER CROSS HOSPITAL AND MEDICAL CENTERS ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Dupage Care Center	5:
Terraces at The Clare	5:
West Suburban Medical Ctr	5:
Oak Trace	5:
Wynscape Health and Rehab	5:
Thrive of Fox Valley	5:
Park Place Christian Community	5:
Victorian Village Hlth and Well	5:
The Springs at Monarch Landing	5:
Sunny Hill Nursing Home of Will County	5:
Batavia Rehabilitation and Health Care Center	5:
Burgess Square Healthcare Ctr	5:
Alden Estates of Shorewood	5:
Thrive of Lisle	5:
Mercy Circle	5:
Alden Courts of Shorewood	4:
Michaelsen Health Center	4:
Arista Healthcare	4:
Avantara Aurora	4:
Asbury Gardens Nsg and Rehab	4:
Brookdale Plaza Lisle Snf	4:
Ahva Care of Winfield	4:
St Patrick's Residence	4:
Elevate Care Palos Heights	4:
Plymouth Place	4:
Pearl at The Tillers	4:
Alden Courts of Waterford	4:
The British Home	4:
Greenfields of Geneva	4:
Tabor Hills Health Care Fac	4:
Lakewood Nrsg and Rehab Center	4:
Franciscan Village	4:
Beacon Hill	4:
Avantara Chicago Ridge	4:
Covenant Living - Windsor Park	3:
Warren Barr Oak Lawn	3:
Alden of Waterford	3:
Jennings Terrace	3:
Warren Barr Gold Coast	3:
Highlight Healthcare of Aurora	3:
Eden Vista Burr Ridge	3:
Bella Terra Elmhurst	3:
Aperion Care Midlothian	3:
Bella Terra Lombard	3:
Alta Rehab at Oak Brook	3:
Ahva Care of Stickney	3:
The Grove of Lagrange Park	3:
Aliya of Homewood	3:
Meadowbrook Manor	3:
Joliet Terrace	3:
Smith Village	3:
Bella Terra Lagrange	3:
Meadowbrook Manor - Lagrange	3:
Grove of Fox Valley,the	3:
Ascension Villa Franciscan	2:
Midway Neurological / Rehab Center	2:
The Pavilion of Bridgeview	2:
Warren Barr Orland Park	2:
Beecher Manor Nrsg and Rehab Ctr	2:
Aperion Care Burbank	2:
Bria of Geneva	2:
Wheaton Village Nrsg and Rhb Ctr	2:
Palos Heights Rehabilitation	2:
Princeton Rehab and Hcc	2:
Spring Creek	2:
Hillside Rehab and Care Center	2:
Lemont Nursing and Rehab Center	2:
Southview Manor	2:
Smith Crossing	2:
Aperion Care Westchester	2:
Frankfort Terrace	2:
Harmony Palos	2:
North Aurora Care Center	2:
Pine Crest Health Care	2:
Montgomery Place	2:
Bria of Palos Hills	2:
Prairie Manor Nrsg and Rehab Ctr	2:
South Holland Manor Hth and Rhb	2:
Oak Lawn Respiratory and Rehab	1:
Alden Estates of Orland Park	1:
Aliya of Oak Lawn	1:
Aperion Care Oak Lawn	1:
Elevate Care South Holland	1:
Southpoint Nursing and Rehab Center	1:
Prairie Oasis	1:
Hickory Vlg Nrsg and Rhb	1:
Burbank Rehabilitation Center	1:
Arcadia Care Morris	1:
Parc Joliet	1:
Heather Health Care Center	1:
Aliya On 87th	1:
The Pearl of Joliet	1:
Countryside Nursing and Rehab Ctr	1:
Alden Estates of Naperville	1:
Ignite Medical Resort Dyer LLC.	1:
Bria of Forest Edge	1:
Elevate Care Windsor Park	1:
Bria of River Oaks	1:
Chateau Nrsg and Rehab Center	1:
Aperion Care Dolton	1:

Medical Groups Affiliated with SILVER CROSS HOSPITAL AND MEDICAL CENTERS

There are 653 doctors and 192 medical groups that are affiliated with SILVER CROSS HOSPITAL AND MEDICAL CENTERS.

Affiliated Doctor Groups

The list of medical professionals associated with SILVER CROSS HOSPITAL AND MEDICAL CENTERS is very long, so we have added another pages. See a list of medical professionals associated with SILVER CROSS HOSPITAL AND MEDICAL CENTERS.