PALOS COMMUNITY HOSPITAL Ratings and Reviews

About PALOS COMMUNITY HOSPITAL

PALOS COMMUNITY HOSPITAL is a Acute Care Hospitals. It is in PALOS HEIGHTS, IL. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 140062. It does provide emergency services. There are 810 medical professionals and 162 doctor groups affiliated with the hospital. On average at PALOS COMMUNITY HOSPITAL, emergency patients were charged $25,109. This is lower than the state average of $25,739. It is also lower than the national average of $25,828.

Quick Links to PALOS COMMUNITY HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PALOS COMMUNITY HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	18 %
Patients who reported that YES, they were given information about what to do during their recovery at home	82 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	19 %
Patients who reported that YES, they did discuss whether they would need help after discharge	81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	50 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	44 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	55 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	37 %
Patients who "Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	54 %
Patients who reported that their room and bathroom were "Always" clean	59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	17 %
Patients who reported that their room and bathroom were "Usually" clean	24 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	38 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	61 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	7 %
Patients who reported YES, they would definitely recommend the hospital	61 %
Patients who reported YES, they would probably recommend the hospital	32 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PALOS COMMUNITY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PALOS COMMUNITY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PALOS COMMUNITY HOSPITAL: Not Available

Detailed table for spending and period for patients at PALOS COMMUNITY HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$11
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$30
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$23
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$24
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$8
Carrier (1 to 3 days Prior to Index Hospital Admission)	$780
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,884
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$30
Carrier (During Index Hospital Admission)	$1,721
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$764
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$140
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,418
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$617
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,533
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$119
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,006
Total (Complete Episode)	$25,109

Infection Rates at PALOS COMMUNITY HOSPITAL

These measures show how often patients at PALOS COMMUNITY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.01 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.73 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	8,548.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	6.79 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.15 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	1.05 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	3.29 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	7,384.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	6.19 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	12.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.94 / Worse
SSI - Colon Surgery: Lower Confidence Limit	1.16 / Worse
SSI - Colon Surgery: Upper Confidence Limit	3.64 / Worse
SSI - Colon Surgery: Number of Procedures	218.00 / Worse
SSI - Colon Surgery: Predicted Cases	5.60 / Worse
SSI - Colon Surgery: Observed Cases	12.00 / Worse
SSI - Colon Surgery	2.14 / Worse
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	109.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.83 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.12 / Same
MRSA Bacteremia: Upper Confidence Limit	1.30 / Same
MRSA Bacteremia: Patient Days	108,716.00 / Same
MRSA Bacteremia: Predicted Cases	6.28 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	0.48 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.35 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.73 / Better
Clostridium Difficile (C.Diff): Patient Days	107,470.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	54.61 / Better
Clostridium Difficile (C.Diff): Observed Cases	28.00 / Better
Clostridium Difficile (C.Diff)	0.51 / Better

How PALOS COMMUNITY HOSPITAL Compares to Other Similar Facilities

This is how PALOS COMMUNITY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PALOS HEIGHTS, IL

Worst Hospitals in PALOS HEIGHTS, IL

Percentages of Complications and Deaths at PALOS COMMUNITY HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.2%	SAME
Death rate for heart attack patients	12.7%	SAME
Death rate for CABG surgery patients	2.6%	SAME
Death rate for COPD patients	6.3%	Better
Death rate for heart failure patients	10.6%	SAME
Death rate for pneumonia patients	15.6%	Better
Death rate for stroke patients	12.5%	SAME
Pressure ulcer rate	1.08%	Worse
Death rate among surgical inpatients with serious treatable complications	171.11%	SAME
Iatrogenic pneumothorax rate	0.22%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.6%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.09%	SAME
Postoperative respiratory failure rate	10.37%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.53%	SAME
Postoperative sepsis rate	4.06%	SAME
Postoperative wound dehiscence rate	1.54%	SAME
Abdominopelvic accidental puncture or laceration rate	0.65%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.13%	SAME

Skilled Nursing Facilities Near PALOS COMMUNITY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PALOS COMMUNITY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Aperion Care Fox River	5:
Mercy Circle	5:
Wynscape Health and Rehab	5:
The Admiral at The Lake	5:
Ascension Casa Scalabrini	5:
Central Baptist Village	5:
Sunny Hill Nursing Home of Will County	5:
West Suburban Medical Ctr	5:
St Joseph Village of Chicago	5:
Burgess Square Healthcare Ctr	5:
Dupage Care Center	5:
Celebrate Senior Living Niles	5:
Thrive of Fox Valley	5:
Selfhelp Home of Chicago	5:
Victorian Village Hlth and Well	5:
Oak Trace	5:
Community First Medical Center	5:
Alden Estates of Shorewood	5:
Thrive of Lisle	5:
Gottlieb Memorial Hospital	5:
Encore Village	5:
Terraces at The Clare	5:
Little Sisters of The Poor	5:
Park Place Christian Community	5:
The Springs at Monarch Landing	5:
Avantara Chicago Ridge	4:
Ascension Saint Benedict	4:
Aperion Care Wesley	4:
The Oaks Health Care Center	4:
Asbury Court Nursing and Rehab	4:
Alden Courts of Waterford	4:
Park Ridge Healthcare Center	4:
Ahva Care of Winfield	4:
Buckingham Pavilion	4:
Alden Courts of Shorewood	4:
The British Home	4:
Astoria Place Living and Rehab	4:
Lakewood Nrsg and Rehab Center	4:
Bella Terra Streamwood	4:
Elevate Care Palos Heights	4:
Norwood Crossing	4:
Plymouth Place	4:
Beacon Hill	4:
St Patrick's Residence	4:
Winston Manor Cnv and Nursing	4:
Ascension Resurrection Life	4:
Franciscan Village	4:
Arista Healthcare	4:
Park Place Health and Wellness Center	4:
Tabor Hills Health Care Fac	4:
Ignite Medical Hanover Park	4:
Brookdale Plaza Lisle Snf	4:
Joliet Terrace	3:
Warren Barr Oak Lawn	3:
Alden Lincoln Rehab and H C Ctr	3:
The Grove of Evanston L and R	3:
Alden of Waterford	3:
The Waterford Care Center	3:
Clark Manor	3:
Covenant Living - Windsor Park	3:
Warren Barr Gold Coast	3:
Balmoral Home	3:
Eden Vista Burr Ridge	3:
Dobson Plaza	3:
Alta Rehab at Oak Brook	3:
Ignite Medical Resort Crown Point LLC	3:
Aperion Care Midlothian	3:
Ahva Care of Stickney	3:
Bella Terra Lombard	3:
Alden North Shore Rehab and Hcc	3:
Lincolnwood Place	3:
The Grove of Lagrange Park	3:
Meadowbrook Manor - Lagrange	3:
Bella Terra Lagrange	3:
Birchwood Plaza	3:
Generations at Regency	3:
Alden Estates of Northmoor	3:
All American Vlge Nrsg and Rhb	3:
Meadowbrook Manor	3:
Aliya of Homewood	3:
Smith Village	3:
Bella Terra Elmhurst	3:
Grove of Fox Valley,the	3:
Harmony Healthcare and Rehab Ctr	2:
Pine Crest Health Care	2:
Bria of Palos Hills	2:
Mado Healthcare - Uptown	2:
The Carlton at The Lake	2:
Ambassador Nursing and Rehab Center	2:
Forest View Rehab and Nursing Center	2:
Paul House and Health Cr Ctr	2:
Alden Valley Ridge Rehab and Hcc	2:
South Holland Manor Hth and Rhb	2:
Warren Barr Lincoln Park	2:
Prairie Manor Nrsg and Rehab Ctr	2:
Great Lakes Healthcare Center	2:
Central Nursing Home	2:
Midway Neurological / Rehab Center	2:
West Suburban Nursing and Rehab Center	2:
Avantara Lincoln Park	2:

Medical Groups Affiliated with PALOS COMMUNITY HOSPITAL

There are 810 doctors and 162 medical groups that are affiliated with PALOS COMMUNITY HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with PALOS COMMUNITY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PALOS COMMUNITY HOSPITAL.