JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM Ratings and Reviews

  About JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	11 %
Patients who reported that their nurses "Always" listened carefully to them	77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	18 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	82 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	14 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	9 %
Patients who reported that their doctors "Always" listened carefully to them	82 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	14 %
Patients who reported that their doctors "Always" explained things in a way they could understand	76 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	17 %
Patients who reported that they "Usually" received help as soon as they wanted	26 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	64 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	18 %
Patients who reported that staff "Always" explained about medicines before giving it to them	65 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	16 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	81 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	9 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	49 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	28 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	54 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	54 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	29 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	67 %
Patients who reported that their room and bathroom were "Always" clean	67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	61 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	28 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	70 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	63 %
Patients who reported YES, they would probably recommend the hospital	32 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM: Not Available

We do not have detailed cost analysis for JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM.

Infection Rates at JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM

These measures show how often patients at JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.36 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	3.81 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,327.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.14 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.40 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	3.18 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,852.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.55 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.65 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	Not Available / Not Available
MRSA Bacteremia: Predicted Cases	Not Available / Not Available
MRSA Bacteremia: Observed Cases	Not Available / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases	Not Available / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM Compares to Other Similar Facilities

This is how JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CHICAGO, IL

Worst Hospitals in CHICAGO, IL

Percentages of Complications and Deaths at JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.5%	SAME
Death rate for heart attack patients	10.1%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	5.4%	Better
Death rate for heart failure patients	5.8%	Better
Death rate for pneumonia patients	12.6%	Better
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.74%	SAME
Death rate among surgical inpatients with serious treatable complications	179.65%	SAME
Iatrogenic pneumothorax rate	0.26%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.9%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.26%	SAME
Postoperative respiratory failure rate	12.45%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.79%	SAME
Postoperative sepsis rate	5.14%	SAME
Postoperative wound dehiscence rate	1.66%	SAME
Abdominopelvic accidental puncture or laceration rate	0.73%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.12%	SAME

Skilled Nursing Facilities Near JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Little Sisters of The Poor of Palatine	5:
St Joseph Village of Chicago	5:
Selfhelp Home of Chicago	5:
Celebrate Senior Living Niles	5:
Terraces at The Clare	5:
Whitehall of Deerfield	5:
Central Baptist Village	5:
Brandel Health and Rehab	5:
The Mather Evanston	5:
Encore Village	5:
Oak Trace	5:
Avantara Lake Zurich	5:
Thrive of Lisle	5:
Alden Estates of Evanston	5:
The Admiral at The Lake	5:
Vi at The Glen	5:
Park Place Christian Community	5:
Community First Medical Center	5:
The Grove of Skokie	5:
Niles Nsg and Rehab Ctr	5:
Ascension Nazarethville Place	5:
Mercy Circle	5:
Westminster Place	5:
Dupage Care Center	5:
Ascension Casa Scalabrini	5:
Radford Green	5:
Avantara Long Grove	5:
Gottlieb Memorial Hospital	5:
Citadel Care Center-Wilmette	5:
West Suburban Medical Ctr	5:
Alden Estates of Skokie	5:
Alden Des Plaines Rehab and Hc	5:
Burgess Square Healthcare Ctr	5:
Little Sisters of The Poor	5:
Victorian Village Hlth and Well	5:
Wynscape Health and Rehab	5:
Alden Long Grove Rehab and hc Ctr	5:
Ascension Saint Benedict	4:
Elevate Care Northbrook	4:
Ignite Medical Hanover Park	4:
Greek American Rehab Care Ctr	4:
Buckingham Pavilion	4:
Ascension Resurrection Life	4:
Norwood Crossing	4:
Aperion Care Plum Grove	4:
Astoria Place Living and Rehab	4:
Elevate Care Palos Heights	4:
Arista Healthcare	4:
Aperion Care Wesley	4:
Brookdale Plaza Lisle Snf	4:
Alden Poplar Creek Rehab and Hcc	4:
Franciscan Village	4:
Healthbridge of Arlington Hts	4:
Avantara Chicago Ridge	4:
Prairieview at The Garlands	4:
Winston Manor Cnv and Nursing	4:
Plymouth Place	4:
Ahva Care of Winfield	4:
Beacon Hill	4:
Grove of Northbrook,the	4:
Pearl of Evanston,the	4:
The British Home	4:
Asbury Court Nursing and Rehab	4:
Park Ridge Healthcare Center	4:
Northbrook Health and Rehab	3:
Addolorata Villa	3:
Aliya of Homewood	3:
Alden Estates of Barrington	3:
Alden North Shore Rehab and Hcc	3:
Warren Barr Buffalo Grove	3:
Eden Vista Burr Ridge	3:
Lincolnwood Place	3:
Alden Estates of Northmoor	3:
Clark Manor	3:
All American Vlge Nrsg and Rhb	3:
Ahva Care of Stickney	3:
Pearl of Rolling Meadows,the	3:
Eden Vista Propect Heights	3:
Bella Terra Lagrange	3:
Meadowbrook Manor - Lagrange	3:
Meadowbrook Manor	3:
The Citadel of Northbrook	3:
Balmoral Home	3:
Smith Village	3:
Joliet Terrace	3:
Alden Lincoln Rehab and H C Ctr	3:
Warren Barr Gold Coast	3:
Covenant Living - Windsor Park	3:
Citadel of Glenview,the	3:
Elevate Care Abington	3:
Aliya of Evanston	3:
The Grove of Evanston L and R	3:
The Grove of Lagrange Park	3:
Alta Rehab at Oak Brook	3:
Bella Terra Lombard	3:
Dobson Plaza	3:
Bella Terra Elmhurst	3:
Warren Barr Oak Lawn	3:
Generations at Regency	3:
Birchwood Plaza	3:

Medical Groups Affiliated with JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM

There are 0 doctors and 0 medical groups that are affiliated with JESSE BROWN VA MEDICAL CENTER - VA CHICAGO HEALTHCARE SYSTEM.