RUSH UNIVERSITY MEDICAL CENTER Ratings and Reviews

About RUSH UNIVERSITY MEDICAL CENTER

RUSH UNIVERSITY MEDICAL CENTER is a Acute Care Hospitals. It is in CHICAGO, IL. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 140119. It does provide emergency services. There are 1,159 medical professionals and 140 doctor groups affiliated with the hospital. On average at RUSH UNIVERSITY MEDICAL CENTER, emergency patients were charged $28,773. This is higher than the state average of $25,739. It is also higher than the national average of $25,828.

Quick Links to RUSH UNIVERSITY MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for RUSH UNIVERSITY MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	15 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	9 %
Patients who reported that their nurses "Always" listened carefully to them	79 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	17 %
Patients who reported that their nurses "Always" explained things in a way they could understand	77 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	18 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	23 %
Patients who reported that staff "Always" explained about medicines before giving it to them	62 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	77 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	30 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	56 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Agree" that they understood their responsiblities in managing their health	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	56 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	62 %
Patients who reported that their room and bathroom were "Always" clean	70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	71 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	6 %
Patients who reported that the area around their room was "Usually" quiet at night	23 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	17 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	77 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	78 %
Patients who reported YES, they would probably recommend the hospital	18 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of RUSH UNIVERSITY MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the RUSH UNIVERSITY MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for RUSH UNIVERSITY MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at RUSH UNIVERSITY MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$23
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$61
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$150
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$19
Carrier (1 to 3 days Prior to Index Hospital Admission)	$471
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$14,769
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$63
Carrier (During Index Hospital Admission)	$2,070
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$781
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$95
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,600
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,592
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,288
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$268
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,514
Total (Complete Episode)	$28,773

Infection Rates at RUSH UNIVERSITY MEDICAL CENTER

These measures show how often patients at RUSH UNIVERSITY MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.34 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.84 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	31,055.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	34.52 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	19.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.55 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.09 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.52 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	13,240.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	21.49 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	5.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.23 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.05 / Better
SSI - Colon Surgery: Upper Confidence Limit	0.88 / Better
SSI - Colon Surgery: Number of Procedures	273.00 / Better
SSI - Colon Surgery: Predicted Cases	7.51 / Better
SSI - Colon Surgery: Observed Cases	2.00 / Better
SSI - Colon Surgery	0.27 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.61 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	363.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	3.06 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.33 / Same
MRSA Bacteremia: Lower Confidence Limit	0.81 / Same
MRSA Bacteremia: Upper Confidence Limit	2.53 / Same
MRSA Bacteremia: Patient Days	157,934.00 / Same
MRSA Bacteremia: Predicted Cases	8.07 / Same
MRSA Bacteremia: Observed Cases	12.00 / Same
MRSA Bacteremia	1.49 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.44 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.73 / Better
Clostridium Difficile (C.Diff): Patient Days	137,175.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	108.23 / Better
Clostridium Difficile (C.Diff): Observed Cases	62.00 / Better
Clostridium Difficile (C.Diff)	0.57 / Better

How RUSH UNIVERSITY MEDICAL CENTER Compares to Other Similar Facilities

This is how RUSH UNIVERSITY MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CHICAGO, IL

Worst Hospitals in CHICAGO, IL

Percentages of Complications and Deaths at RUSH UNIVERSITY MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.1%	SAME
Death rate for heart attack patients	10.6%	SAME
Death rate for CABG surgery patients	2.5%	SAME
Death rate for COPD patients	6.3%	Better
Death rate for heart failure patients	5.8%	Better
Death rate for pneumonia patients	11.1%	Better
Death rate for stroke patients	10.7%	Better
Pressure ulcer rate	0.3%	SAME
Death rate among surgical inpatients with serious treatable complications	128.8%	Better
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.53%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.8%	SAME
Postoperative respiratory failure rate	5.22%	Better
Perioperative pulmonary embolism or deep vein thrombosis rate	4.13%	SAME
Postoperative sepsis rate	5.7%	SAME
Postoperative wound dehiscence rate	1.6%	SAME
Abdominopelvic accidental puncture or laceration rate	0.97%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.84%	SAME

Skilled Nursing Facilities Near RUSH UNIVERSITY MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near RUSH UNIVERSITY MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Burgess Square Healthcare Ctr	5:
Alden Des Plaines Rehab and Hc	5:
The Admiral at The Lake	5:
Celebrate Senior Living Niles	5:
Park Place Christian Community	5:
Oak Trace	5:
Selfhelp Home of Chicago	5:
Citadel Care Center-Wilmette	5:
The Mather Evanston	5:
West Suburban Medical Ctr	5:
Brandel Health and Rehab	5:
Alden Long Grove Rehab and hc Ctr	5:
Thrive of Lisle	5:
Alden Estates of Skokie	5:
Little Sisters of The Poor	5:
Central Baptist Village	5:
Victorian Village Hlth and Well	5:
Niles Nsg and Rehab Ctr	5:
Mercy Circle	5:
Westminster Place	5:
Ascension Nazarethville Place	5:
Encore Village	5:
Ascension Casa Scalabrini	5:
Dupage Care Center	5:
Gottlieb Memorial Hospital	5:
Alden Estates of Evanston	5:
Terraces at The Clare	5:
The Grove of Skokie	5:
Community First Medical Center	5:
Vi at The Glen	5:
Radford Green	5:
Avantara Long Grove	5:
Whitehall of Deerfield	5:
St Joseph Village of Chicago	5:
Avantara Lake Zurich	5:
Little Sisters of The Poor of Palatine	5:
Wynscape Health and Rehab	5:
Miller's Merry Manor	5:
Ascension Saint Benedict	4:
Elevate Care Northbrook	4:
Buckingham Pavilion	4:
Aperion Care Plum Grove	4:
Greek American Rehab Care Ctr	4:
Ignite Medical Hanover Park	4:
Norwood Crossing	4:
Ascension Resurrection Life	4:
Healthbridge of Arlington Hts	4:
Astoria Place Living and Rehab	4:
Brookdale Plaza Lisle Snf	4:
Aperion Care Wesley	4:
Elevate Care Palos Heights	4:
Pearl of Evanston,the	4:
Alden Poplar Creek Rehab and Hcc	4:
Plymouth Place	4:
Prairieview at The Garlands	4:
Winston Manor Cnv and Nursing	4:
Avantara Chicago Ridge	4:
Ahva Care of Winfield	4:
Beacon Hill	4:
Grove of Northbrook,the	4:
Franciscan Village	4:
Asbury Court Nursing and Rehab	4:
The British Home	4:
Park Ridge Healthcare Center	4:
Aperion Care Midlothian	3:
Northbrook Health and Rehab	3:
Addolorata Villa	3:
Alden North Shore Rehab and Hcc	3:
Warren Barr Buffalo Grove	3:
Aliya of Homewood	3:
Lincolnwood Place	3:
Eden Vista Burr Ridge	3:
Alden Estates of Northmoor	3:
Alden Estates of Barrington	3:
Clark Manor	3:
All American Vlge Nrsg and Rhb	3:
Ahva Care of Stickney	3:
Pearl of Rolling Meadows,the	3:
Eden Vista Propect Heights	3:
Bella Terra Lagrange	3:
Meadowbrook Manor - Lagrange	3:
Meadowbrook Manor	3:
The Citadel of Northbrook	3:
Alden Lincoln Rehab and H C Ctr	3:
Joliet Terrace	3:
Balmoral Home	3:
Smith Village	3:
Warren Barr Gold Coast	3:
Covenant Living - Windsor Park	3:
The Grove of Lagrange Park	3:
Citadel of Glenview,the	3:
Elevate Care Abington	3:
Aliya of Evanston	3:
The Grove of Evanston L and R	3:
Alta Rehab at Oak Brook	3:
Bella Terra Lombard	3:
Dobson Plaza	3:
Bella Terra Elmhurst	3:
Warren Barr Oak Lawn	3:
Generations at Regency	3:

Medical Groups Affiliated with RUSH UNIVERSITY MEDICAL CENTER

There are 1,159 doctors and 140 medical groups that are affiliated with RUSH UNIVERSITY MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with RUSH UNIVERSITY MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with RUSH UNIVERSITY MEDICAL CENTER.