NORWEGIAN-AMERICAN HOSPITAL Ratings and Reviews

About NORWEGIAN-AMERICAN HOSPITAL

NORWEGIAN-AMERICAN HOSPITAL is a Acute Care Hospitals. It is in CHICAGO, IL. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 140206. It does provide emergency services. There are 87 medical professionals and 41 doctor groups affiliated with the hospital. On average at NORWEGIAN-AMERICAN HOSPITAL, emergency patients were charged $22,508. This is lower than the state average of $25,739. It is also lower than the national average of $25,828.

Quick Links to NORWEGIAN-AMERICAN HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORWEGIAN-AMERICAN HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	60 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	16 %
Patients who reported that their nurses "Usually" communicated well	24 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	65 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	19 %
Patients who reported that their nurses "Always" listened carefully to them	57 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	17 %
Patients who reported that their nurses "Usually" listened carefully to them	26 %
Patients who reported that their nurses "Always" explained things in a way they could understand	59 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	15 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	26 %
Patients who reported that their doctors "Always" communicated well	69 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	12 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	76 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	13 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	61 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	15 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	41 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	30 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	37 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	24 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	29 %
Patients who reported that staff "Always" explained about medicines before giving it to them	45 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	34 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	60 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	20 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	30 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	48 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	24 %
Patients who reported that YES, they were given information about what to do during their recovery at home	76 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	26 %
Patients who reported that YES, they did discuss whether they would need help after discharge	74 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	23 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	77 %
Patients who "Agree" they understood their care when they left the hospital	60 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	14 %
Patients who "Strongly Agree" they understood their care when they left the hospital	26 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	59 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	20 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	21 %
Patients who "Agree" that they understood their responsiblities in managing their health	63 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	13 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	24 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	58 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	11 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	31 %
Patients who reported that their room and bathroom were "Always" clean	61 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	15 %
Patients who reported that their room and bathroom were "Usually" clean	24 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	42 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	26 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	30 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	48 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	19 %
Patients who reported YES, they would definitely recommend the hospital	46 %
Patients who reported YES, they would probably recommend the hospital	35 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of NORWEGIAN-AMERICAN HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORWEGIAN-AMERICAN HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORWEGIAN-AMERICAN HOSPITAL: Not Available

Detailed table for spending and period for patients at NORWEGIAN-AMERICAN HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$26
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$18
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$115
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$4
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$3
Carrier (1 to 3 days Prior to Index Hospital Admission)	$659
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$8,727
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$14
Carrier (During Index Hospital Admission)	$1,683
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$339
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$18
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,893
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$856
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,302
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$73
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,776
Total (Complete Episode)	$22,508

Infection Rates at NORWEGIAN-AMERICAN HOSPITAL

These measures show how often patients at NORWEGIAN-AMERICAN HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.01 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,602.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.46 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.41 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,320.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.44 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.41 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	15.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.44 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	7.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.08 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.05 / Same
MRSA Bacteremia: Upper Confidence Limit	4.44 / Same
MRSA Bacteremia: Patient Days	21,662.00 / Same
MRSA Bacteremia: Predicted Cases	1.11 / Same
MRSA Bacteremia: Observed Cases	1.00 / Same
MRSA Bacteremia	0.90 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.34 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.27 / Same
Clostridium Difficile (C.Diff): Patient Days	20,658.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	12.99 / Same
Clostridium Difficile (C.Diff): Observed Cases	9.00 / Same
Clostridium Difficile (C.Diff)	0.69 / Same

How NORWEGIAN-AMERICAN HOSPITAL Compares to Other Similar Facilities

This is how NORWEGIAN-AMERICAN HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CHICAGO, IL

Worst Hospitals in CHICAGO, IL

Percentages of Complications and Deaths at NORWEGIAN-AMERICAN HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	12.2%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	12.3%	SAME
Death rate for pneumonia patients	15.6%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.32%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.4%	SAME
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	3.35%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	1.99%	SAME
Abdominopelvic accidental puncture or laceration rate	1.07%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.91%	SAME

Skilled Nursing Facilities Near NORWEGIAN-AMERICAN HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORWEGIAN-AMERICAN HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Thrive of Lisle	5:
Alden Estates of Skokie	5:
The Admiral at The Lake	5:
Astoria Place Living and Rehab	5:
Encore Village	5:
Elevate Care Northbrook	5:
Central Baptist Village	5:
Brandel Health and Rehab	5:
Citadel Care Center-Wilmette	5:
Moorings of Arlington Heights	5:
Celebrate Senior Living Niles	5:
Wynscape Health and Rehab	5:
Ascension Nazarethville Place	5:
Radford Green	5:
Whitehall of Deerfield	5:
Vi at The Glen	5:
Park Place Christian Community	5:
Mercy Circle	5:
Oak Trace	5:
Westminster Place	5:
Niles Nsg and Rehab Ctr	5:
Gottlieb Memorial Hospital	5:
Avantara Lake Zurich	5:
Lake Forest Place	5:
West Suburban Medical Ctr	5:
Selfhelp Home of Chicago	5:
Dupage Care Center	5:
St Joseph Village of Chicago	5:
Burgess Square Healthcare Ctr	5:
Pearl of Evanston,the	5:
Terraces at The Clare	5:
Community First Medical Center	5:
Little Sisters of The Poor of Palatine	5:
Alta Rehab at Wauconda	5:
Little Sisters of The Poor	5:
The Mather Evanston	5:
Avantara Long Grove	5:
Victorian Village Hlth and Well	5:
Park Ridge Healthcare Center	5:
Bella Terra Streamwood	4:
Buckingham Pavilion	4:
Ahva Care of Stickney	4:
Grove of Northbrook,the	4:
Ignite Medical Hanover Park	4:
Brookdale Plaza Lisle Snf	4:
Arista Healthcare	4:
Alden Long Grove Rehab and hc Ctr	4:
Greek American Rehab Care Ctr	4:
Eden Vista Propect Heights	4:
Healthbridge of Arlington Hts	4:
Lee Manor	4:
Avantara Chicago Ridge	4:
Plymouth Place	4:
Alden Estates of Evanston	4:
Aperion Care Plum Grove	4:
Beacon Hill	4:
Citadel at Casa Scalabrini	4:
Winston Manor Cnv and Nursing	4:
The Grove of Skokie	4:
Asbury Court Nursing and Rehab	4:
Dobson Plaza	4:
St Patrick's Residence	4:
Ahva Care of Winfield	4:
Alden Des Plaines Rehab and Hc	4:
Birchwood Plaza	4:
Elevate Care Palos Heights	4:
Prairieview at The Garlands	3:
Alden North Shore Rehab and Hcc	3:
Northbrook Health and Rehab	3:
Lincolnwood Place	3:
Warren Barr Buffalo Grove	3:
Franciscan Village	3:
Meadowbrook Manor	3:
Norwood Crossing	3:
Ascension Resurrection Life	3:
Addolorata Villa	3:
Smith Village	3:
Bella Terra Lagrange	3:
The Citadel of Northbrook	3:
Aperion Care Wesley	3:
Meadowbrook Manor - Lagrange	3:
Pearl of Rolling Meadows,the	3:
Citadel of Glenview,the	3:
Warren Barr Orland Park	3:
The Grove of Lagrange Park	3:
Aperion Care Midlothian	3:
Balmoral Home	3:
The British Home	3:
Bella Terra Lombard	3:
Elevate Care Abington	3:
Alden Poplar Creek Rehab and Hcc	3:
Avantara Park Ridge	3:
Covenant Living - Windsor Park	3:
Warren Barr Gold Coast	3:
The Grove of Evanston L and R	3:
The Pavilion of Bridgeview	3:
Alta Rehab at Oak Brook	3:
Aperion Care Burbank	3:
Aliya of Highwood	3:
Bella Terra Elmhurst	3:

Medical Groups Affiliated with NORWEGIAN-AMERICAN HOSPITAL

There are 87 doctors and 41 medical groups that are affiliated with NORWEGIAN-AMERICAN HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with NORWEGIAN-AMERICAN HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with NORWEGIAN-AMERICAN HOSPITAL.