HOLY CROSS HOSPITAL Ratings and Reviews

About HOLY CROSS HOSPITAL

HOLY CROSS HOSPITAL is a Acute Care Hospitals. It is in CHICAGO, IL. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 140133. It does provide emergency services. There are 122 medical professionals and 40 doctor groups affiliated with the hospital. On average at HOLY CROSS HOSPITAL, emergency patients were charged $22,905. This is lower than the state average of $25,739. It is also lower than the national average of $25,828.

Quick Links to HOLY CROSS HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HOLY CROSS HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	61 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	17 %
Patients who reported that their nurses "Usually" communicated well	22 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	67 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	20 %
Patients who reported that their nurses "Always" listened carefully to them	56 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	18 %
Patients who reported that their nurses "Usually" listened carefully to them	26 %
Patients who reported that their nurses "Always" explained things in a way they could understand	61 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	20 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	63 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	15 %
Patients who reported that their doctors "Usually" communicated well	22 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	67 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	20 %
Patients who reported that their doctors "Always" listened carefully to them	61 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	17 %
Patients who reported that their doctors "Usually" listened carefully to them	22 %
Patients who reported that their doctors "Always" explained things in a way they could understand	60 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	16 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	44 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	36 %
Patients who reported that they "Usually" received help as soon as they wanted	20 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	37 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	38 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	25 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	34 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	14 %
Patients who reported that staff "Always" explained about medicines before giving it to them	43 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	37 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	56 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	24 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	29 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	50 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	30 %
Patients who reported that YES, they were given information about what to do during their recovery at home	70 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	32 %
Patients who reported that YES, they did discuss whether they would need help after discharge	68 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	27 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	73 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	19 %
Patients who "Strongly Agree" they understood their care when they left the hospital	36 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	22 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	29 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	18 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	37 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	18 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	41 %
Patients who reported that their room and bathroom were "Always" clean	56 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	22 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	46 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	29 %
Patients who reported that the area around their room was "Usually" quiet at night	25 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	29 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	32 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	39 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	25 %
Patients who reported YES, they would definitely recommend the hospital	35 %
Patients who reported YES, they would probably recommend the hospital	40 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of HOLY CROSS HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HOLY CROSS HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HOLY CROSS HOSPITAL: Not Available

Detailed table for spending and period for patients at HOLY CROSS HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$23
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$20
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$72
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$6
Carrier (1 to 3 days Prior to Index Hospital Admission)	$638
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$8,499
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$7
Carrier (During Index Hospital Admission)	$1,501
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$468
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$114
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,192
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,004
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,493
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$89
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,769
Total (Complete Episode)	$22,905

Infection Rates at HOLY CROSS HOSPITAL

These measures show how often patients at HOLY CROSS HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	858.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.65 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,183.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.88 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	21,995.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.80 / Not Available
MRSA Bacteremia: Observed Cases	1.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.25 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.12 / Same
Clostridium Difficile (C.Diff): Patient Days	21,995.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	12.33 / Same
Clostridium Difficile (C.Diff): Observed Cases	7.00 / Same
Clostridium Difficile (C.Diff)	0.57 / Same

How HOLY CROSS HOSPITAL Compares to Other Similar Facilities

This is how HOLY CROSS HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CHICAGO, IL

Worst Hospitals in CHICAGO, IL

Percentages of Complications and Deaths at HOLY CROSS HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.9%	SAME
Death rate for heart failure patients	10.6%	SAME
Death rate for pneumonia patients	19.4%	SAME
Death rate for stroke patients	14.2%	SAME
Pressure ulcer rate	0.3%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	NA	Not Enough Data
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	3.54%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	1.09%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	NA	Not Enough Data

Skilled Nursing Facilities Near HOLY CROSS HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HOLY CROSS HOSPITAL ranked by their CMS 5-Star Overall Rating.

The NursingHomeDatabase database does not show any skilled nursing facilities nearby.

Medical Groups Affiliated with HOLY CROSS HOSPITAL

There are 122 doctors and 40 medical groups that are affiliated with HOLY CROSS HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with HOLY CROSS HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with HOLY CROSS HOSPITAL.