CONTACT INFORMATION REVIEWS & MORE DATA

SAINT FRANCIS MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  530 NE GLEN OAK AVE, PEORIA, IL 61637
  • Phone:  (309) 655-2000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   66%

  About SAINT FRANCIS MEDICAL CENTER

SAINT FRANCIS MEDICAL CENTER is a Acute Care Hospitals. It is in PEORIA, IL. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 140067. It does provide emergency services. There are 1,309 medical professionals and 199 doctor groups affiliated with the hospital. On average at SAINT FRANCIS MEDICAL CENTER, emergency patients were charged $25,910. This is higher than the state average of $25,739. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SAINT FRANCIS MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 17 %
Patients who reported that they "Usually" received help as soon as they wanted 34 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 32 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 14 %
Patients who reported that YES, they did discuss whether they would need help after discharge 86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 54 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 20 %
Patients who reported that their room and bathroom were "Usually" clean 26 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 15 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 63 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 66 %
Patients who reported YES, they would probably recommend the hospital 27 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SAINT FRANCIS MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SAINT FRANCIS MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SAINT FRANCIS MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at SAINT FRANCIS MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $17
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $43
Outpatient (1 to 3 days Prior to Index Hospital Admission) $384
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $12
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $11
Carrier (1 to 3 days Prior to Index Hospital Admission) $945
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,861
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $23
Carrier (During Index Hospital Admission) $1,440
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $777
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $157
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,088
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $841
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,954
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $123
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,235
Total (Complete Episode) $25,910

Infection Rates at SAINT FRANCIS MEDICAL CENTER

These measures show how often patients at SAINT FRANCIS MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 1.12 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.07 / Worse
Central Line Associated Bloodstream Infection: Number of Device Days 22,724.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 26.57 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 41.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.54 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.84 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.70 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 16,368.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 25.62 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 31.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.21 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.86 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.47 / Same
SSI - Colon Surgery: Number of Procedures 322.00 / Same
SSI - Colon Surgery: Predicted Cases 9.30 / Same
SSI - Colon Surgery: Observed Cases 14.00 / Same
SSI - Colon Surgery 1.51 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 1.21 / Worse
SSI - Abdominal Hysterectomy: Upper Confidence Limit 4.01 / Worse
SSI - Abdominal Hysterectomy: Number of Procedures 514.00 / Worse
SSI - Abdominal Hysterectomy: Predicted Cases 4.77 / Worse
SSI - Abdominal Hysterectomy: Observed Cases 11.00 / Worse
SSI - Abdominal Hysterectomy 2.31 / Worse
MRSA Bacteremia: Lower Confidence Limit 0.26 / Better
MRSA Bacteremia: Upper Confidence Limit 0.86 / Better
MRSA Bacteremia: Patient Days 203,545.00 / Better
MRSA Bacteremia: Predicted Cases 22.15 / Better
MRSA Bacteremia: Observed Cases 11.00 / Better
MRSA Bacteremia 0.50 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.36 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.63 / Better
Clostridium Difficile (C.Diff): Patient Days 182,101.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 102.08 / Better
Clostridium Difficile (C.Diff): Observed Cases 49.00 / Better
Clostridium Difficile (C.Diff) 0.48 / Better

How SAINT FRANCIS MEDICAL CENTER Compares to Other Similar Facilities

This is how SAINT FRANCIS MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PEORIA, IL

Worst Hospitals in PEORIA, IL

Percentages of Complications and Deaths at SAINT FRANCIS MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.9% SAME
Death rate for heart attack patients 10.4% SAME
Death rate for CABG surgery patients 2% SAME
Death rate for COPD patients 9.5% SAME
Death rate for heart failure patients 16.1% Worse
Death rate for pneumonia patients 20.3% SAME
Death rate for stroke patients 16% SAME
Pressure ulcer rate 0.43% SAME
Death rate among surgical inpatients with serious treatable complications 200.85% Worse
Iatrogenic pneumothorax rate 0.15% SAME
In-hospital fall with hip fracture rate 0.07% SAME
Postoperative hemorrhage or hematoma rate 3.02% SAME
Postoperative acute kidney injury requiring dialysis rate 1.62% SAME
Postoperative respiratory failure rate 10.56% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.34% SAME
Postoperative sepsis rate 6.9% SAME
Postoperative wound dehiscence rate 2.82% SAME
Abdominopelvic accidental puncture or laceration rate 1.37% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.07% SAME

Skilled Nursing Facilities Near SAINT FRANCIS MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SAINT FRANCIS MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Graham Hospital 5:
Apostolic Christian Restmor 5:
Apostolic Christian Home of Eureka 5:
Apostolic Christian Skylines 5:
Lutheran Hillside Village 5:
Snyder Village 5:
Apostolic Christian Home 5:
Pekin Manor 4:
Farmington Village Nrsg 4:
Renaissance Care Center 3:
Loft Rehab and Nursing of Canton 3:
The Loft Rehab of East Peoria 3:
Accolade Healthcare of Peoria 3:
Arc at Chillicothe 3:
Goldwater Care Toluca 3:
Sharon Health Care Willows 2:
Manor Court of Peoria 2:
Lacon Rehab and Nursing 2:
Sunset Rehabilitation and Hlth C 1:
Hallmark Healthcare of Pekin 1:
Timbercreek Rehab and Healthcare Center 1:
Aperion Care Morton Villa 1:
Fondulac Rehabilitation and Hcc 1:
Accolade Hc of East Peoria 1:
Washington Senior Living 1:
Loft Rehabilitation and Nursing 1:
Sharon Health Care Elms 1:
Sharon Health Care Pines 1:
Cornerstone Rehab and Hc 1:
The Loft Rehab of Peoria 1:
Aperion Care Peoria Heights No Data

Medical Groups Affiliated with SAINT FRANCIS MEDICAL CENTER

There are 1,309 doctors and 199 medical groups that are affiliated with SAINT FRANCIS MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with SAINT FRANCIS MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with SAINT FRANCIS MEDICAL CENTER.

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