CONTACT INFORMATION REVIEWS & MORE DATA
SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL Ratings and Reviews
- Date Updated: July 31, 2024
- Address: 3635 VISTA AVE, SAINT LOUIS, MO 63110
- Phone: (314) 577-8000
- Type: Acute Care Hospitals
- Ownership: Voluntary non-profit - Church
- Overall Rating:
- Perc. Patients Recommending: 69%
About SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL
SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL is a Acute Care Hospitals. It is in SAINT LOUIS, MO. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 260105. It does provide emergency services. There are 584 medical professionals and 105 doctor groups affiliated with the hospital. On average at SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL, emergency patients were charged $34,180. This is higher than the state average of $25,646. It is also higher than the national average of $25,828.
Quick Links to SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL Data & Analysis
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL to the national results for similar facilities.
| Survey Question | Response |
|---|---|
| Patients who reported that their nurses "Always" communicated well | 74 % |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | 6 % |
| Patients who reported that their nurses "Usually" communicated well | 20 % |
| Nurse communication - linear mean score | Not Applicable |
| Nurse communication - star rating | Not Applicable |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | 82 % |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 4 % |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | 14 % |
| Patients who reported that their nurses "Always" listened carefully to them | 71 % |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 6 % |
| Patients who reported that their nurses "Usually" listened carefully to them | 23 % |
| Patients who reported that their nurses "Always" explained things in a way they could understand | 70 % |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 7 % |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | 23 % |
| Patients who reported that their doctors "Always" communicated well | 76 % |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | 7 % |
| Patients who reported that their doctors "Usually" communicated well | 17 % |
| Doctor communication - linear mean score | Not Applicable |
| Doctor communication - star rating | Not Applicable |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | 83 % |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 5 % |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | 12 % |
| Patients who reported that their doctors "Always" listened carefully to them | 75 % |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 7 % |
| Patients who reported that their doctors "Usually" listened carefully to them | 18 % |
| Patients who reported that their doctors "Always" explained things in a way they could understand | 70 % |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 8 % |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | 22 % |
| Patients who reported that they "Always" received help as soon as they wanted | 52 % |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 16 % |
| Patients who reported that they "Usually" received help as soon as they wanted | 32 % |
| Staff responsiveness - linear mean score | Not Applicable |
| Staff responsiveness - star rating | Not Applicable |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | 52 % |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 14 % |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 34 % |
| Patients who reported that they "Always" received bathroom help as soon as they wanted | 53 % |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 18 % |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | 29 % |
| Patients who reported that staff "Always" explained about medicines before giving it to them | 55 % |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 24 % |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | 21 % |
| Communication about medicines - linear mean score | Not Applicable |
| Communication about medicines - star rating | Not Applicable |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 68 % |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 13 % |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 19 % |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 42 % |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 36 % |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 22 % |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | 15 % |
| Patients who reported that YES, they were given information about what to do during their recovery at home | 85 % |
| Discharge information - linear mean score | Not Applicable |
| Discharge information - star rating | Not Applicable |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | 15 % |
| Patients who reported that YES, they did discuss whether they would need help after discharge | 85 % |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 15 % |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 85 % |
| Patients who "Agree" they understood their care when they left the hospital | 44 % |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 8 % |
| Patients who "Strongly Agree" they understood their care when they left the hospital | 48 % |
| Care transition - linear mean score | Not Applicable |
| Care transition - star rating | Not Applicable |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 49 % |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 8 % |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 43 % |
| Patients who "Agree" that they understood their responsiblities in managing their health | 46 % |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 8 % |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 46 % |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 39 % |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 7 % |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 54 % |
| Patients who reported that their room and bathroom were "Always" clean | 64 % |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 14 % |
| Patients who reported that their room and bathroom were "Usually" clean | 22 % |
| Cleanliness - linear mean score | Not Applicable |
| Cleanliness - star rating | Not Applicable |
| Patients who reported that the area around their room was "Always" quiet at night | 62 % |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 9 % |
| Patients who reported that the area around their room was "Usually" quiet at night | 29 % |
| Quietness - linear mean score | Not Applicable |
| Quietness - star rating | Not Applicable |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 10 % |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 19 % |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 71 % |
| Overall hospital rating - linear mean score | Not Applicable |
| Overall hospital rating - star rating | Not Applicable |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | 8 % |
| Patients who reported YES, they would definitely recommend the hospital | 69 % |
| Patients who reported YES, they would probably recommend the hospital | 23 % |
| Recommend hospital - linear mean score | Not Applicable |
| Recommend hospital - star rating | Not Applicable |
| Summary star rating | Not Applicable |
Cost of SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL: Not Available
Detailed table for spending and period for patients at SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL:
| Type | Amount |
|---|---|
| Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $8 |
| Hospice (1 to 3 days Prior to Index Hospital Admission) | $1 |
| Inpatient (1 to 3 days Prior to Index Hospital Admission) | $59 |
| Outpatient (1 to 3 days Prior to Index Hospital Admission) | $462 |
| Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $18 |
| Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $7 |
| Carrier (1 to 3 days Prior to Index Hospital Admission) | $1,226 |
| Home Health Agency (During Index Hospital Admission) | $0 |
| Hospice (During Index Hospital Admission) | $0 |
| Inpatient (During Index Hospital Admission) | $15,568 |
| Outpatient (During Index Hospital Admission) | $0 |
| Skilled Nursing Facility (During Index Hospital Admission) | $0 |
| Durable Medical Equipment (During Index Hospital Admission) | $31 |
| Carrier (During Index Hospital Admission) | $1,787 |
| Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $642 |
| Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $165 |
| Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $6,645 |
| Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $1,709 |
| Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $4,205 |
| Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $144 |
| Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,504 |
| Total (Complete Episode) | $34,180 |
Infection Rates at SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL
These measures show how often patients at SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
| Infection Type | Score / Compare to National Average |
|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.49 / Same |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.40 / Same |
| Central Line Associated Bloodstream Infection: Number of Device Days | 14,668.00 / Same |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 16.42 / Same |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 14.00 / Same |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.85 / Same |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.18 / Better |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.73 / Better |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 10,464.00 / Better |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 20.81 / Better |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 8.00 / Better |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.39 / Better |
| SSI - Colon Surgery: Lower Confidence Limit | 0.25 / Same |
| SSI - Colon Surgery: Upper Confidence Limit | 1.28 / Same |
| SSI - Colon Surgery: Number of Procedures | 312.00 / Same |
| SSI - Colon Surgery: Predicted Cases | 9.77 / Same |
| SSI - Colon Surgery: Observed Cases | 6.00 / Same |
| SSI - Colon Surgery | 0.61 / Same |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 9.00 / Not Available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.07 / Not Available |
| SSI - Abdominal Hysterectomy: Observed Cases | 0.00 / Not Available |
| SSI - Abdominal Hysterectomy | Not Available / Not Available |
| MRSA Bacteremia: Lower Confidence Limit | 0.34 / Same |
| MRSA Bacteremia: Upper Confidence Limit | 1.38 / Same |
| MRSA Bacteremia: Patient Days | 108,841.00 / Same |
| MRSA Bacteremia: Predicted Cases | 10.99 / Same |
| MRSA Bacteremia: Observed Cases | 8.00 / Same |
| MRSA Bacteremia | 0.73 / Same |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.43 / Better |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.79 / Better |
| Clostridium Difficile (C.Diff): Patient Days | 108,841.00 / Better |
| Clostridium Difficile (C.Diff): Predicted Cases | 71.10 / Better |
| Clostridium Difficile (C.Diff): Observed Cases | 42.00 / Better |
| Clostridium Difficile (C.Diff) | 0.59 / Better |
How SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL Compares to Other Similar Facilities
This is how SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.
Top Hospitals in SAINT LOUIS, MO
Worst Hospitals in SAINT LOUIS, MO
Percentages of Complications and Deaths at SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL
| Measure | Score | Compared to National Rates |
|---|---|---|
| Rate of complications for hip/knee replacement patients | NA | Not Enough Data |
| Death rate for heart attack patients | 13.6% | SAME |
| Death rate for CABG surgery patients | 3.7% | SAME |
| Death rate for COPD patients | 10.5% | SAME |
| Death rate for heart failure patients | 12.2% | SAME |
| Death rate for pneumonia patients | 19.8% | SAME |
| Death rate for stroke patients | 14.2% | SAME |
| Pressure ulcer rate | 0.35% | SAME |
| Death rate among surgical inpatients with serious treatable complications | 180.93% | SAME |
| Iatrogenic pneumothorax rate | 0.23% | SAME |
| In-hospital fall with hip fracture rate | 0.09% | SAME |
| Postoperative hemorrhage or hematoma rate | 2.67% | SAME |
| Postoperative acute kidney injury requiring dialysis rate | 2.51% | SAME |
| Postoperative respiratory failure rate | 9.51% | SAME |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 4.21% | SAME |
| Postoperative sepsis rate | 7.76% | SAME |
| Postoperative wound dehiscence rate | 2.68% | SAME |
| Abdominopelvic accidental puncture or laceration rate | 0.87% | SAME |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.12% | SAME |
Skilled Nursing Facilities Near SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL ranked by their CMS 5-Star Overall Rating.
The NursingHomeDatabase database does not show any skilled nursing facilities nearby.
Medical Groups Affiliated with SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL
There are 584 doctors and 105 medical groups that are affiliated with SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL.
Affiliated Doctor Groups
- SSM HEALTH CARE GROUP
- USA RADIOLOGY MANAGEMENT SOLUTIONS LLC
- VANDERBILT UNIVERSITY MEDICAL CENTER
- MEMPHIS PHYSICIANS RADIOLOGICAL GROUP PC
- USA RADIOLOGY OF PENNSYLVANIA LLC
- SURGICAL INSTITUTE OF READING LLC
- PHYSICIAN GROUPS LC
- SREENU ADA,MD,PC
- SCL HEALTH MEDICAL GROUP - BILLINGS LLC
- GALEN INPATIENT PHYSICIANS PC
- HSHS MEDICAL GROUP INC
- RURAL PHYSICIANS GROUP-PANNU PLLC
- SSM HEALTH SLU HOSPITAL ANESTHESIA PHYSICIAN BILLING LLC
- SSM MEDICAL GROUP INC
- SSM HEALTH CARE ST LOUIS
- ST ANTHONYS PHYSICIAN ORGANIZATION HOSPITALIST SERVICES LC
- BARRETT PAIN ASSOCIATES, INC
- HEALTH PROFESSIONALS OF HOLMES COUNTY, INC.
- MORGANTON ANESTHESIA PARTNERS, PLLC
- METHODIST MEDICAL CENTER OF ILLINOIS
- HEALTH FACILITIES REHAB SERVICES INC
- MARSHALL BROWNING HOSPITAL ASSOCIATION
- AMS ANESTHETIST SERVICES LLC
- UNIVERSITY OF ALABAMA HEALTH SERVICES FOUNDATION, PC
- COLUMBIA ORTHOPAEDIC GROUP, LLP
- METRO-WEST ANESTHESIA GROUP INC
- WESTERN ANESTHESIOLOGY ASSOCIATES INC
- SKAGGS COMMUNITY HOSPITAL ASSOCIATION
- ARNOLD PHYSICAL THERAPY AND SPORTS MEDICINE LLC
- CLAYTON MEDICAL CENTER, LLC
- SHANNON CLINIC
- VIVENT HEALTH INC
- MERCY CLINIC GASTROENTEROLOGY LLC
- JFJ EYECARE LTD
- SPRINGFIELD CLINIC LLP
- GASTROENTEROLOGY ASSOCIATES OF WESTERN COLORADO,P C
- REHABILITATION PROFESSIONALS INC
- JOINT HEALTH LLC
- WASHINGTON UNIVERSITY
- MEDICAL CENTER ANESTHESIA, INC
- DIAGNOSTIC IMAGING ASSOCIATES LTD
- SOUND PHYSICIANS OF ILLINOIS LLC
- COMCARE PRIMARY MEDICAL GROUP A CALIFORNIA GENERAL PARTNERSHIP
- ADULT CARE SERVICES, INC.
- OSF MULTI-SPECIALTY GROUP
- OSF HEALTHCARE SYSTEM
- SOUTHEASTERN EMERGENCY PHYSICIANS OF MEMPHIS LLC
- IRL PATHOLOGY SERVICES MIDAMERICA LLC
- EVANSVILLE RADIOLOGY PC
- CEP AMERICA-ILLINOIS HOSPITALISTS, LLP
- IMPACT PHYSICIAN GROUP ILLINOIS LLC
- IMPACT PHYSICIAN GROUP MISSOURI LLC
- IN CHARGE MEDICAL PROFESSIONALS, LLC
- BOONE PHYSICIAN SERVICES LLC
- ACCESS TELECARE PLLC
- EMPOWERME REHABILITATION MISSOURI LLC
- MERCY CLINIC SURGICAL SPECIALISTS LLC
- BRONSON BATTLE CREEK HOSPITAL
- CEP AMERICA LLC
- MERCY CLINIC ADULT CRITICAL CARE, LLC
- THE CURATORS OF THE UNIVERSITY OF MISSOURI
- MERCY ACO CLINICAL SERVICES INC
- GOOD SAMARITAN REGIONAL HEALTH CENTER
- ACUITY ANESTHESIOLOGY LLC
- SIU PHYSICIANS AND SURGEONS INC
- PROVIDENCE MEDICAL FOUNDATION
- ORTHOMED STAFFING LLC
- MEDEXPRESS URGENT CARE, PC - MASSACHUSETTS
- VIRTUAL RADIOLOGIC PROFESSIONALS LLC
- FRED SMELTZER MD AND ASSOCIATES INC
- DEACONESS ILLINOIS SPECIALTY CLINIC, INC.
- MERCY HOSPITALS EAST COMMUNITIES
- DUBOIS REGIONAL MEDICAL CENTER
- PIEDMONT PHYSICIAN NETWORK LLC
- ALLEGIANT PATHOLOGISTS LLC
- LEGACY HEALTHCARE SERVICES INC
- SPECIALISTS IN MEDICAL IMAGING SC
- BLESSING HOSPITAL
- NRG-PARKLAND LLC
- SELECT PHYSICAL THERAPY HOLDINGS INC
- WESTCHESTER MEDICAL CENTER ADVANCED PHYSICIAN SERVICES PC
- THRIVING LANE
- COGENT HEALTHCARE OF MISSOURI INC
- ROCKFORD GASTROENTEROLOGY ASSOCIATES LTD
- MIDWEST INPATIENT ANDERSON HEALTH INC
- GUAM X-RAY
- GUAM HEALTHCARE DEVELOPMENT INCORPORATED
- SERENITY HEALTH LLC
- PHYSICIAN SERVICES CORPORATION OF SOUTHERN ILLINOIS INC
- DYNAMIC RADIOLOGY TENNESSEE PC
- RADIOLOGIC IMAGING CONSULTANTS, LLP
- ASSOCIATED PHYSICIANS GROUP LTD
- CLINICAL MEDICAL SERVICES LLC
- CRITICAL CARE SERVICES PC
- ST MARYS HOSPITAL CENTRALIA ILLINOIS
- COUNTY OF ST LOUIS DIVISION OF FISCAL MANAGEMENT
- ACUTE CARE SURGERY OF SOUTH DAKOTA PC
- MIDWEST EMERGENCY SPARTA, INC.
- MIDWEST EMERGENCY GOOD SAMARITAN, INC
- MIDWEST EMERGENCY CENTRALIA CAMPUS ASSOCIATES, INC.
- SOUTHEAST MISSOURI HOSPITAL PHYSICIANS LLC
- UNIVERSITY DENTAL HEALTH SERVICES, INC.
- PERMANENTE MEDICAL GROUP INC
- SUTTER VALLEY MEDICAL FOUNDATION
- UNIVERSITY OF PITTSBURGH PHYSICIANS
The list of medical professionals associated with SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with SSM HEALTH SAINT LOUIS UNIVERSITY HOSPITAL.
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