CONTACT INFORMATION REVIEWS & MORE DATA

SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  6420 CLAYTON RD, RICHMOND HEIGHTS, MO 63117
  • Phone:  (314) 768-8000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   65%

  About SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS

SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS is a Acute Care Hospitals. It is in RICHMOND HEIGHTS, MO. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 260091. It does provide emergency services. There are 486 medical professionals and 114 doctor groups affiliated with the hospital. On average at SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS, emergency patients were charged $25,461. This is lower than the state average of $25,646. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 32 %
Patients who reported that staff "Always" explained about medicines before giving it to them 56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 18 %
Patients who reported that YES, they were given information about what to do during their recovery at home 82 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 82 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 47 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 53 %
Patients who reported that their room and bathroom were "Always" clean 59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 17 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 9 %
Patients who reported that the area around their room was "Usually" quiet at night 34 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 66 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 65 %
Patients who reported YES, they would probably recommend the hospital 28 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS: Not Available

Detailed table for spending and period for patients at SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $21
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $36
Outpatient (1 to 3 days Prior to Index Hospital Admission) $226
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $798
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,317
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $13
Carrier (During Index Hospital Admission) $1,411
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $631
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $257
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,176
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,046
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,894
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $104
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,513
Total (Complete Episode) $25,461

Infection Rates at SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS

These measures show how often patients at SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.28 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.88 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 20,206.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 23.15 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 12.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.52 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.05 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.98 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 5,191.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 6.77 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.30 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.17 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.77 / Same
SSI - Colon Surgery: Number of Procedures 170.00 / Same
SSI - Colon Surgery: Predicted Cases 4.60 / Same
SSI - Colon Surgery: Observed Cases 3.00 / Same
SSI - Colon Surgery 0.65 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.46 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.50 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 303.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.76 / Same
SSI - Abdominal Hysterectomy: Observed Cases 4.00 / Same
SSI - Abdominal Hysterectomy 1.45 / Same
MRSA Bacteremia: Lower Confidence Limit 0.01 / Better
MRSA Bacteremia: Upper Confidence Limit 0.68 / Better
MRSA Bacteremia: Patient Days 122,828.00 / Better
MRSA Bacteremia: Predicted Cases 7.29 / Better
MRSA Bacteremia: Observed Cases 1.00 / Better
MRSA Bacteremia 0.14 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.39 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.78 / Better
Clostridium Difficile (C.Diff): Patient Days 96,470.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 55.44 / Better
Clostridium Difficile (C.Diff): Observed Cases 31.00 / Better
Clostridium Difficile (C.Diff) 0.56 / Better

How SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS Compares to Other Similar Facilities

This is how SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in RICHMOND HEIGHTS, MO

Worst Hospitals in RICHMOND HEIGHTS, MO

Percentages of Complications and Deaths at SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.4% SAME
Death rate for heart attack patients 13.9% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.3% SAME
Death rate for heart failure patients 9.4% SAME
Death rate for pneumonia patients 13.9% SAME
Death rate for stroke patients 13.2% SAME
Pressure ulcer rate 0.93% SAME
Death rate among surgical inpatients with serious treatable complications 150.31% SAME
Iatrogenic pneumothorax rate 0.32% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.5% SAME
Postoperative acute kidney injury requiring dialysis rate 1.84% SAME
Postoperative respiratory failure rate 8.8% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.98% SAME
Postoperative sepsis rate 5.65% SAME
Postoperative wound dehiscence rate 1.8% SAME
Abdominopelvic accidental puncture or laceration rate 0.83% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.13% SAME

Skilled Nursing Facilities Near SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Lutheran Senior Services at Meramec Bluffs 5:
Lutheran Convalescent Home 5:
Eden Village Care Center 5:
Mason Pointe Care Center 5:
Memorial Care Center 5:
Garden View Care Center at Dougherty Ferry 5:
Oak Hill 5:
Meridian Village Care Center 5:
Bethesda Southgate 5:
Lutheran Senior Services at Breeze Park 5:
Aberdeen Heights 5:
Garden View Care Center of Chesterfield 5:
Surrey Place St Lukes Hosp Skilled Nursing 5:
Ssm Health Depaul Hospital - Anna House 5:
Barnes-Jewish Extended Care 5:
Brooking Park 5:
Carrie Elligson Gietner Home 4:
Delmar Gardens South 4:
Bethesda Dilworth 4:
Manor Grove, Incorporated 4:
Friendship Village Chesterfield 4:
Delmar Gardens of Meramec Valley 4:
Nhc Healthcare, Maryland Heights 4:
South County Nursing Home Inc 4:
Delmar Gardens of Creve Coeur 3:
Friendship Village Sunset Hills 3:
Ellisville Rehabilitation and Nursing 3:
Woodland Manor Nursing Center 3:
Manor Court of Maryville 3:
Oak Knoll Skilled Nursing and Rehabilitation Center 3:
St Peters Post Acute 3:
Nhc Healthcare, St Charles 3:
Sunterra Springs Dardenne Prairie 3:
Delmar Gardens On The Green 3:
Alton Memorial Rehab and Therapy 3:
Abbey Senior Health 3:
Mcknight Place Extended Care 3:
Delmar Gardens West 3:
Christian Extended Care and Rehabilitation 3:
St Paul's Senior Community 2:
Pacific Care Center 2:
Mary, Queen and Mother Center 2:
Granite Nursing and Rehabilitation 2:
Parkwood Skilled Nursing and Rehabilitation Center 2:
Stearns Nursing and Rehab Center 2:
Avalon Garden 2:
Mcclay Senior Care 2:
Life Care Center of Bridgeton 2:
Life Care Center of St Louis 2:
Ascension Living Sherbrooke Village 2:
Nazareth Living Center 2:
Bria of Alton 2:
Willowcreek Wellness and Rehabilitation 2:
Delmar Gardens North 2:
Mount Carmel Senior Living - St Charles, LLC 2:
Grand Manor Health Care Center 2:
Delmar Gardens of O'fallon 2:
Blue Circle Rehab and Nursing 2:
St Andrew's at Francis Place 2:
Delmar Gardens of Chesterfield 2:
St Louis Altenheim 1:
Ackert Park Skilled Nursing and Rehabilitation Cente 1:
Fieser Nursing Center 1:
The Westchester House 1:
Collinsville Rehab and Health Cc 1:
U-City Forest Manor 1:
Creve Coeur Manor 1:
River Crossing Rehab and Healthcare Center 1:
Normandy Nursing Center 1:
Elmwood Nursing and Rehab Center 1:
Bentleys Extended Care 1:
St Johns Place 1:
Hillside Rehab and Healthcare Center 1:
Belleville Healthcare Center 1:
Amberwood Estates Nursing and Rehabilitation 1:
Heritage Care Center 1:
Chestnut Rehab and Nursing 1:
Sage Nursing and Rehab 1:
Stonebridge Maryland Heights 1:
Lansdowne Village 1:
Maple Grove Wellness and Rehabilitation 1:
Bluebird Wellness and Rehabilitation 1:
Mark Twain Nursing 1:
Manchester Rehab and Healthcare Center 1:
The Estates of St Louis, LLC 1:
Bria of Belleville 1:
The Quarters at Des Peres 1:
Arbor Hills Nursing and Rehabilitation Center 1:
Arbor View Nursing and Rehabilitation 1:
Bria of Columbia 1:
Swansea Rehab Health Care 1:
Beauvais Rehab and Healthcare Center 1:
Lemay Nursing 1:
Lewis and Clark Gardens 1:
Marymount Manor 1:
Athene Nursing and Rehabilitation 1:
Oak Park Care Center 1:
Caseyville Nursing and Rehab Ctr 1:
Mercy Rehab and Care Center 1:
Bernard Care Center 1:

Medical Groups Affiliated with SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS

There are 486 doctors and 114 medical groups that are affiliated with SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS.

Affiliated Doctor Groups


The list of medical professionals associated with SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS is very long, so we have added another pages. See a list of medical professionals associated with SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS.

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