MERCY HOSPITAL SOUTH Ratings and Reviews

About MERCY HOSPITAL SOUTH

MERCY HOSPITAL SOUTH is a Acute Care Hospitals. It is in SAINT LOUIS, MO. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 260077. It does provide emergency services. There are 817 medical professionals and 155 doctor groups affiliated with the hospital. On average at MERCY HOSPITAL SOUTH, emergency patients were charged $25,889. This is higher than the state average of $25,646. It is also higher than the national average of $25,828.

Quick Links to MERCY HOSPITAL SOUTH Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MERCY HOSPITAL SOUTH to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	68 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	10 %
Patients who reported that their nurses "Usually" communicated well	22 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	75 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	19 %
Patients who reported that their nurses "Always" listened carefully to them	67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	61 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	13 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	26 %
Patients who reported that their doctors "Always" communicated well	73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	66 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	46 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	21 %
Patients who reported that they "Usually" received help as soon as they wanted	33 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	42 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	23 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	31 %
Patients who reported that staff "Always" explained about medicines before giving it to them	46 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	33 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	60 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	20 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	32 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	46 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	18 %
Patients who reported that YES, they were given information about what to do during their recovery at home	82 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	19 %
Patients who reported that YES, they did discuss whether they would need help after discharge	81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	10 %
Patients who "Strongly Agree" they understood their care when they left the hospital	43 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	37 %
Patients who "Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	11 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	50 %
Patients who reported that their room and bathroom were "Always" clean	46 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	28 %
Patients who reported that their room and bathroom were "Usually" clean	26 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	49 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	12 %
Patients who reported that the area around their room was "Usually" quiet at night	39 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	18 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	55 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	11 %
Patients who reported YES, they would definitely recommend the hospital	54 %
Patients who reported YES, they would probably recommend the hospital	35 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MERCY HOSPITAL SOUTH, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MERCY HOSPITAL SOUTH provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MERCY HOSPITAL SOUTH: Not Available

Detailed table for spending and period for patients at MERCY HOSPITAL SOUTH:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$14
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$38
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$132
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$20
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$732
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,302
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$22
Carrier (During Index Hospital Admission)	$1,604
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$637
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$133
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,779
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$888
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,006
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$87
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,488
Total (Complete Episode)	$25,889

Infection Rates at MERCY HOSPITAL SOUTH

These measures show how often patients at MERCY HOSPITAL SOUTH contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.31 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.28 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	11,423.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	11.85 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	8.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.68 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.03 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.61 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	8,156.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	10.86 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.18 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.07 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.35 / Same
SSI - Colon Surgery: Number of Procedures	176.00 / Same
SSI - Colon Surgery: Predicted Cases	4.88 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	0.41 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	106.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.82 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.25 / Same
MRSA Bacteremia: Upper Confidence Limit	1.29 / Same
MRSA Bacteremia: Patient Days	143,058.00 / Same
MRSA Bacteremia: Predicted Cases	9.68 / Same
MRSA Bacteremia: Observed Cases	6.00 / Same
MRSA Bacteremia	0.62 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.16 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.34 / Better
Clostridium Difficile (C.Diff): Patient Days	139,785.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	114.53 / Better
Clostridium Difficile (C.Diff): Observed Cases	27.00 / Better
Clostridium Difficile (C.Diff)	0.24 / Better

How MERCY HOSPITAL SOUTH Compares to Other Similar Facilities

This is how MERCY HOSPITAL SOUTH compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SAINT LOUIS, MO

Worst Hospitals in SAINT LOUIS, MO

Percentages of Complications and Deaths at MERCY HOSPITAL SOUTH

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.2%	SAME
Death rate for heart attack patients	11.7%	SAME
Death rate for CABG surgery patients	2.5%	SAME
Death rate for COPD patients	8.2%	SAME
Death rate for heart failure patients	12%	SAME
Death rate for pneumonia patients	18.2%	SAME
Death rate for stroke patients	12.1%	SAME
Pressure ulcer rate	0.24%	SAME
Death rate among surgical inpatients with serious treatable complications	159.33%	SAME
Iatrogenic pneumothorax rate	0.25%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	1.96%	SAME
Postoperative acute kidney injury requiring dialysis rate	0.97%	SAME
Postoperative respiratory failure rate	4.68%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.45%	SAME
Postoperative sepsis rate	4.35%	SAME
Postoperative wound dehiscence rate	1.65%	SAME
Abdominopelvic accidental puncture or laceration rate	0.82%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.69%	Better

Skilled Nursing Facilities Near MERCY HOSPITAL SOUTH

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MERCY HOSPITAL SOUTH ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Scenic Nursing and Rehabilitation Center, LLC	5:
Bethesda Southgate	5:
Ssm Health Depaul Hospital - Anna House	5:
Garden View Care Center at Dougherty Ferry	5:
Brooking Park	5:
Aberdeen Heights	5:
Oak Hill	5:
Lutheran Senior Services at Meramec Bluffs	5:
Lutheran Convalescent Home	5:
Surrey Place St Lukes Hosp Skilled Nursing	5:
Lutheran Senior Services at Breeze Park	5:
Barnes-Jewish Extended Care	5:
Memorial Care Center	5:
Eden Village Care Center	5:
Mason Pointe Care Center	5:
Meridian Village Care Center	5:
Garden View Care Center of Chesterfield	5:
Friendship Village Chesterfield	4:
Delmar Gardens of Meramec Valley	4:
Carrie Elligson Gietner Home	4:
Manor Grove, Incorporated	4:
Nhc Healthcare, Maryland Heights	4:
Bethesda Dilworth	4:
South County Nursing Home Inc	4:
Delmar Gardens South	4:
Hillcrest Care Center Inc	4:
Delmar Gardens of Creve Coeur	3:
Woodland Manor Nursing Center	3:
Ellisville Rehabilitation and Nursing	3:
Manor Court of Maryville	3:
Oak Knoll Skilled Nursing and Rehabilitation Center	3:
Friendship Village Sunset Hills	3:
St Peters Post Acute	3:
Abbey Senior Health	3:
Christian Extended Care and Rehabilitation	3:
Delmar Gardens On The Green	3:
Nhc Healthcare, St Charles	3:
Sunterra Springs Dardenne Prairie	3:
Mcknight Place Extended Care	3:
Cottages of Lake St Louis	3:
Crystal Oaks	3:
Delmar Gardens West	3:
Blue Circle Rehab and Nursing	2:
Nazareth Living Center	2:
Delmar Gardens of Chesterfield	2:
Fountainbleau Nursing Center	2:
Mary, Queen and Mother Center	2:
St Andrew's at Francis Place	2:
Granite Nursing and Rehabilitation	2:
St Paul's Senior Community	2:
Stearns Nursing and Rehab Center	2:
Parkwood Skilled Nursing and Rehabilitation Center	2:
Mcclay Senior Care	2:
Delmar Gardens of O'fallon	2:
Delmar Gardens North	2:
Life Care Center of Bridgeton	2:
Mount Carmel Senior Living - St Charles, LLC	2:
Willowcreek Wellness and Rehabilitation	2:
Life Care Center of St Louis	2:
Pacific Care Center	2:
Avalon Garden	2:
Ascension Living Sherbrooke Village	2:
Grand Manor Health Care Center	2:
Bria of Cahokia	1:
Delhaven Manor	1:
Aegis Health and Rehabilitation	1:
Ackert Park Skilled Nursing and Rehabilitation Cente	1:
Arbor View Nursing and Rehabilitation	1:
Marymount Manor	1:
Big Bend Woods Healthcare Center	1:
The Westchester House	1:
Autumn Meadows of Cahokia	1:
Collinsville Rehab and Health Cc	1:
St Louis Altenheim	1:
U-City Forest Manor	1:
Creve Coeur Manor	1:
River Crossing Rehab and Healthcare Center	1:
Helia Southbelt Healthcare	1:
Normandy Nursing Center	1:
Elmwood Nursing and Rehab Center	1:
Bentleys Extended Care	1:
St Johns Place	1:
Hillside Rehab and Healthcare Center	1:
Amberwood Estates Nursing and Rehabilitation	1:
Bria of Columbia	1:
Fieser Nursing Center	1:
Heritage Care Center	1:
Stonebridge Maryland Heights	1:
Sage Nursing and Rehab	1:
Mark Twain Nursing	1:
Superior Manor of Festus, LLC	1:
Festus Manor	1:
The Estates of St Louis, LLC	1:
Lansdowne Village	1:
Arbor Hills Nursing and Rehabilitation Center	1:
Belleville Healthcare Center	1:
Manchester Rehab and Healthcare Center	1:
Chestnut Rehab and Nursing	1:
The Quarters at Des Peres	1:
Bluebird Wellness and Rehabilitation	1:

Medical Groups Affiliated with MERCY HOSPITAL SOUTH

There are 817 doctors and 155 medical groups that are affiliated with MERCY HOSPITAL SOUTH.

Affiliated Doctor Groups

The list of medical professionals associated with MERCY HOSPITAL SOUTH is very long, so we have added another pages. See a list of medical professionals associated with MERCY HOSPITAL SOUTH.