SSM ST JOSEPH HOSPITAL WEST Ratings and Reviews

About SSM ST JOSEPH HOSPITAL WEST

SSM ST JOSEPH HOSPITAL WEST is a Acute Care Hospitals. It is in LAKE SAINT LOUIS, MO. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 260200. It does provide emergency services. There are 369 medical professionals and 99 doctor groups affiliated with the hospital. On average at SSM ST JOSEPH HOSPITAL WEST, emergency patients were charged $24,103. This is lower than the state average of $25,646. It is also lower than the national average of $25,828.

Quick Links to SSM ST JOSEPH HOSPITAL WEST Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SSM ST JOSEPH HOSPITAL WEST to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	32 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	83 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	51 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	57 %
Patients who reported that their room and bathroom were "Always" clean	52 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	26 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	60 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	31 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	65 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	66 %
Patients who reported YES, they would probably recommend the hospital	26 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of SSM ST JOSEPH HOSPITAL WEST, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SSM ST JOSEPH HOSPITAL WEST provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SSM ST JOSEPH HOSPITAL WEST: Not Available

Detailed table for spending and period for patients at SSM ST JOSEPH HOSPITAL WEST:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$15
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$52
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$123
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$6
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$8
Carrier (1 to 3 days Prior to Index Hospital Admission)	$804
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,806
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$38
Carrier (During Index Hospital Admission)	$1,247
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$710
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$197
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$5,666
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,112
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,815
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$126
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,378
Total (Complete Episode)	$24,103

Infection Rates at SSM ST JOSEPH HOSPITAL WEST

These measures show how often patients at SSM ST JOSEPH HOSPITAL WEST contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.34 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	3.62 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,280.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.25 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.33 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.11 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.11 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,712.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	3.13 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.64 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.13 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.52 / Same
SSI - Colon Surgery: Number of Procedures	105.00 / Same
SSI - Colon Surgery: Predicted Cases	2.62 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	0.76 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.05 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	4.84 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	128.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.02 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.98 / Same
MRSA Bacteremia: Lower Confidence Limit	0.34 / Same
MRSA Bacteremia: Upper Confidence Limit	3.60 / Same
MRSA Bacteremia: Patient Days	52,083.00 / Same
MRSA Bacteremia: Predicted Cases	2.27 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	1.32 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.06 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.39 / Better
Clostridium Difficile (C.Diff): Patient Days	51,356.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	28.43 / Better
Clostridium Difficile (C.Diff): Observed Cases	5.00 / Better
Clostridium Difficile (C.Diff)	0.18 / Better

How SSM ST JOSEPH HOSPITAL WEST Compares to Other Similar Facilities

This is how SSM ST JOSEPH HOSPITAL WEST compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LAKE SAINT LOUIS, MO

Worst Hospitals in LAKE SAINT LOUIS, MO

Percentages of Complications and Deaths at SSM ST JOSEPH HOSPITAL WEST

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	13.1%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.3%	SAME
Death rate for heart failure patients	11.5%	SAME
Death rate for pneumonia patients	18.7%	SAME
Death rate for stroke patients	13.4%	SAME
Pressure ulcer rate	0.17%	SAME
Death rate among surgical inpatients with serious treatable complications	153.29%	SAME
Iatrogenic pneumothorax rate	0.28%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.17%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.49%	SAME
Postoperative respiratory failure rate	8.78%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.2%	SAME
Postoperative sepsis rate	4.75%	SAME
Postoperative wound dehiscence rate	1.86%	SAME
Abdominopelvic accidental puncture or laceration rate	1.15%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.84%	SAME

Skilled Nursing Facilities Near SSM ST JOSEPH HOSPITAL WEST

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SSM ST JOSEPH HOSPITAL WEST ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Garden View Care Center at Dougherty Ferry	5:
Aberdeen Heights	5:
Lutheran Senior Services at Meramec Bluffs	5:
Lutheran Convalescent Home	5:
Barnes-Jewish Extended Care	5:
Mason Pointe Care Center	5:
Garden View Care Center of Chesterfield	5:
Brooking Park	5:
Surrey Place St Lukes Hosp Skilled Nursing	5:
Lutheran Senior Services at Breeze Park	5:
Ssm Health Depaul Hospital - Anna House	5:
Elsberry Missouri Health Care Center	5:
South County Nursing Home Inc	4:
Delmar Gardens South	4:
Delmar Gardens of Meramec Valley	4:
Manor Grove, Incorporated	4:
Bethesda Dilworth	4:
New Haven Care Center	4:
Friendship Village Chesterfield	4:
Nhc Healthcare, Maryland Heights	4:
Jerseyville Manor	4:
Friendship Village Sunset Hills	3:
Grandview Healthcare Center	3:
Ellisville Rehabilitation and Nursing	3:
Delmar Gardens On The Green	3:
Mcknight Place Extended Care	3:
Delmar Gardens West	3:
Delmar Gardens of Creve Coeur	3:
Nhc Healthcare, St Charles	3:
Sunterra Springs Dardenne Prairie	3:
Cottages of Lake St Louis	3:
St Peters Post Acute	3:
Abbey Senior Health	3:
Calhoun Nursing and Rehab Center	3:
Sunset Health Care Center	2:
Pacific Care Center	2:
Nazareth Living Center	2:
St Andrew's at Francis Place	2:
Mary, Queen and Mother Center	2:
Delmar Gardens of Chesterfield	2:
Parkwood Skilled Nursing and Rehabilitation Center	2:
Mcclay Senior Care	2:
Delmar Gardens of O'fallon	2:
Life Care Center of Bridgeton	2:
Mount Carmel Senior Living - St Charles, LLC	2:
Willowcreek Wellness and Rehabilitation	2:
Warrenton Manor	2:
Maple Grove Wellness and Rehabilitation	1:
Marymount Manor	1:
Fieser Nursing Center	1:
Chestnut Rehab and Nursing	1:
Bluebird Wellness and Rehabilitation	1:
Aegis Health and Rehabilitation	1:
Big Bend Woods Healthcare Center	1:
Manchester Rehab and Healthcare Center	1:
The Quarters at Des Peres	1:
Athene Nursing and Rehabilitation	1:
The Westchester House	1:
U-City Forest Manor	1:
Creve Coeur Manor	1:
River Crossing Rehab and Healthcare Center	1:
Bentleys Extended Care	1:
St Johns Place	1:
Heritage Care Center	1:
Stonebridge Maryland Heights	1:
Mark Twain Nursing	1:
Lewis and Clark Gardens	1:
Florissant Valley Health and Rehabilitation Center	1:
St Peters Rehab and Healthcare Center	1:
Garden View Care Center	1:
Windsor Estates of St Charles	1:
St Sophia Health and Rehabilitation Center	1:
Bentwood Nursing and Rehab	1:
Rancho Rehab and Healthcare Center	1:
Troy Manor	1:
Lincoln County Nursing and Rehab	1:
Jerseyville Nsg and Rehab Center	1:
Willow Rose Rehab and Health	1:
Silex Community Care	1:
Aspen Point Health and Rehabilitation	No Data

Medical Groups Affiliated with SSM ST JOSEPH HOSPITAL WEST

There are 369 doctors and 99 medical groups that are affiliated with SSM ST JOSEPH HOSPITAL WEST.

Affiliated Doctor Groups

The list of medical professionals associated with SSM ST JOSEPH HOSPITAL WEST is very long, so we have added another pages. See a list of medical professionals associated with SSM ST JOSEPH HOSPITAL WEST.