CONTACT INFORMATION REVIEWS & MORE DATA

CENTERPOINT MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  19600 EAST 39TH STREET, INDEPENDENCE, MO 64057
  • Phone:  (816) 698-7000
  • Type:  Acute Care Hospitals
  • Ownership:  Proprietary
  • Overall Rating:  
  • Perc. Patients Recommending:   59%

  About CENTERPOINT MEDICAL CENTER

CENTERPOINT MEDICAL CENTER is a Acute Care Hospitals. It is in INDEPENDENCE, MO. Its type of ownership is Proprietary. The facility's Medicare ID is 260095. It does provide emergency services. There are 407 medical professionals and 130 doctor groups affiliated with the hospital. On average at CENTERPOINT MEDICAL CENTER, emergency patients were charged $25,157. This is lower than the state average of $25,646. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CENTERPOINT MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 26 %
Patients who reported that their doctors "Always" communicated well 68 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 23 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 77 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 16 %
Patients who reported that their doctors "Always" listened carefully to them 67 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their doctors "Usually" listened carefully to them 23 %
Patients who reported that their doctors "Always" explained things in a way they could understand 61 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 28 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 12 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 37 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 64 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 22 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 65 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 23 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 44 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 39 %
Patients who "Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 51 %
Patients who reported that their room and bathroom were "Always" clean 71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 20 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 60 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 10 %
Patients who reported that the area around their room was "Usually" quiet at night 30 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 63 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 10 %
Patients who reported YES, they would definitely recommend the hospital 59 %
Patients who reported YES, they would probably recommend the hospital 31 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of CENTERPOINT MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CENTERPOINT MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CENTERPOINT MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at CENTERPOINT MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $20
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $54
Outpatient (1 to 3 days Prior to Index Hospital Admission) $195
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $22
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $776
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,973
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $23
Carrier (During Index Hospital Admission) $1,404
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $823
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $266
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,971
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $935
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,286
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $112
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,289
Total (Complete Episode) $25,157

Infection Rates at CENTERPOINT MEDICAL CENTER

These measures show how often patients at CENTERPOINT MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.01 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.16 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 5,239.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 4.24 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.24 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.16 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.71 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 5,423.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.77 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.63 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.09 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.75 / Same
SSI - Colon Surgery: Number of Procedures 140.00 / Same
SSI - Colon Surgery: Predicted Cases 3.77 / Same
SSI - Colon Surgery: Observed Cases 2.00 / Same
SSI - Colon Surgery 0.53 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 20.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.22 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.01 / Better
MRSA Bacteremia: Upper Confidence Limit 0.91 / Better
MRSA Bacteremia: Patient Days 74,631.00 / Better
MRSA Bacteremia: Predicted Cases 5.42 / Better
MRSA Bacteremia: Observed Cases 1.00 / Better
MRSA Bacteremia 0.18 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.11 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.39 / Better
Clostridium Difficile (C.Diff): Patient Days 70,867.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 41.95 / Better
Clostridium Difficile (C.Diff): Observed Cases 9.00 / Better
Clostridium Difficile (C.Diff) 0.22 / Better

How CENTERPOINT MEDICAL CENTER Compares to Other Similar Facilities

This is how CENTERPOINT MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in INDEPENDENCE, MO

Worst Hospitals in INDEPENDENCE, MO

Percentages of Complications and Deaths at CENTERPOINT MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.4% SAME
Death rate for heart attack patients 12.1% SAME
Death rate for CABG surgery patients 4% SAME
Death rate for COPD patients 10.7% SAME
Death rate for heart failure patients 10.8% SAME
Death rate for pneumonia patients 17.8% SAME
Death rate for stroke patients 11.8% SAME
Pressure ulcer rate 0.13% SAME
Death rate among surgical inpatients with serious treatable complications 148.28% SAME
Iatrogenic pneumothorax rate 0.19% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 1.71% SAME
Postoperative acute kidney injury requiring dialysis rate 1.23% SAME
Postoperative respiratory failure rate 9.81% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.16% SAME
Postoperative sepsis rate 4.17% SAME
Postoperative wound dehiscence rate 2.25% SAME
Abdominopelvic accidental puncture or laceration rate 0.76% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.8% SAME

Skilled Nursing Facilities Near CENTERPOINT MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CENTERPOINT MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Nottingham Health and Rehabilitation 5:
Villa St Francis Catholic Care Center Inc 5:
Aberdeen Village 5:
The Plaza Health Services at Santa Marta 5:
John Knox Village Care Center 5:
Jeanne Jugan Center 5:
Sharon Lane Health and Rehabilitation 5:
Ignite Medical Resort Blue Springs 5:
Linden Woods Village 5:
The Healthcare Resort of Leawood - Iron Horse Hlth 4:
Tallgrass Creek, Inc 4:
Colonial Village 4:
Kpc Promise Skilled Nursing Facility of Overland 4:
Delmar Gardens of Lenexa 4:
Lakeview Village 4:
Westchester Village of Lenexa 4:
University Health Lakewood Care Center 4:
Highland Rehabilitation and Health Care Center 4:
Jackson Creek Post Acute 4:
The Bishop Spencer Place, Inc 4:
Sunterra Springs Independence 4:
Norterre 4:
Pleasant Hill Health and Rehabilitation Center 3:
Beautiful Savior Home 3:
Brookdale Overland Park 3:
Villa St Joseph 3:
Advanced Health Care of Overland Park 3:
Kingswood 3:
Claridge Court 3:
Monterey Park Rehabilitation and Health Care Center 3:
Providence Place 3:
Northland Rehabilitation and Health Care Center 3:
Mccrite Plaza at Briarcliff Skilled Facility 3:
Ignite Medical Resort Kansas City, LLC 3:
Pleasant Valley Manor Care Center 3:
Holden Manor Health and Rehabilitation 2:
Foxwood Springs Living Center 2:
Life Care Center of Grandview 2:
Stratford Commons Rehab and Health Care Center 2:
Village Shalom Inc 2:
Bridgewood Health Care Center 2:
Hope Care Center 2:
Shawnee Gardens Healthcare and Rehab Center 2:
Aspire Senior Living Oak Grove 2:
The Village at Mission 2:
Brookdale Rosehill 2:
Ignite Medical Resort St Marys LLC 2:
The Summit 2:
Myers Nursing and Convalescent Center 2:
Maywood Terrace Living Center 2:
Life Care Center of Kansas City 2:
Shirkey Nursing and Rehabilitation Center 2:
New Mark Care Center 2:
Sunrise Nursing and Memory Care 1:
Carnegie Village Rehabilitation and Health Care Cent 1:
Jefferson Health Care 1:
Lee's Summit Place 1:
Delmar Gardens of Overland Park 1:
Ignite Medical Resort Carondelet LLC 1:
The Hilltop at Blue River 1:
Excel Healthcare and Rehab Overland Park 1:
Edgewood Manor Health Care Center 1:
Armour Oaks Senior Living Community 1:
Rehab of Kansas City South 1:
Wilshire at Lakewood Rehab Center 1:
Seasons Rehab and Healthcare Center 1:
Garden Terrace at Overland Park 1:
Shawnee Post Acute Rehabilitation Center 1:
Prairie Ridge Health and Rehabilitation 1:
Anew Healthcare Odessa 1:
Gregory Ridge Health Care Center 1:
Alpine Breeze Health and Wellness 1:
Merriam Gardens Healthcare and Rehabilitation 1:
Shangri-La Rehab and Living Center 1:
Parkway Health Care Center 1:
Ignite Medical Resort Rainbow Boulevard, LLC 1:
Clara Manor Nursing Home 1:
Baptist Homes of Independence 1:
Independence Manor Care Center 1:
The Rehabilitation Center of Independence 1:
Carmel Hills Wellness and Rehabilitation 1:
Rosewood Rehab and Healthcare Center 1:
Parkview Healthcare 1:
Riverbend Post Acute Rehabilitation 1:
The Healthcare Resort of Kansas City 1:
Medicalodges Post Acute Care Center 1:
Avalon View Health and Wellness 1:
Tiffany Springs Rehabilitation and Health Care Cente 1:
Aspire Senior Living Excelsior Springs 1:
Valley Manor and Rehabilitation Center 1:
Aspire Senior Living Platte City 1:
Riverside Nursing and Rehabilitation Center, LLC No Data
Liberty Health and Wellness No Data

Medical Groups Affiliated with CENTERPOINT MEDICAL CENTER

There are 407 doctors and 130 medical groups that are affiliated with CENTERPOINT MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with CENTERPOINT MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with CENTERPOINT MEDICAL CENTER.

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