KANSAS CITY VA MEDICAL CENTER Ratings and Reviews

  About KANSAS CITY VA MEDICAL CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for KANSAS CITY VA MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	18 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	9 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	66 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	69 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	7 %
Patients who reported that they "Usually" received help as soon as they wanted	24 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	68 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	6 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	26 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	71 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	21 %
Patients who reported that staff "Always" explained about medicines before giving it to them	65 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	17 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	58 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	24 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	53 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Agree" that they understood their responsiblities in managing their health	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	61 %
Patients who reported that their room and bathroom were "Always" clean	72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	61 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	8 %
Patients who reported that the area around their room was "Usually" quiet at night	31 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	69 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	64 %
Patients who reported YES, they would probably recommend the hospital	30 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of KANSAS CITY VA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the KANSAS CITY VA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for KANSAS CITY VA MEDICAL CENTER: Not Available

We do not have detailed cost analysis for KANSAS CITY VA MEDICAL CENTER.

Infection Rates at KANSAS CITY VA MEDICAL CENTER

These measures show how often patients at KANSAS CITY VA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.03 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	3.09 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	1,575.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.60 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.63 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.82 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	4.95 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,103.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.24 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	5.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	2.23 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	Not Available / Not Available
MRSA Bacteremia: Predicted Cases	Not Available / Not Available
MRSA Bacteremia: Observed Cases	Not Available / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases	Not Available / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How KANSAS CITY VA MEDICAL CENTER Compares to Other Similar Facilities

This is how KANSAS CITY VA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in KANSAS CITY, MO

Worst Hospitals in KANSAS CITY, MO

Percentages of Complications and Deaths at KANSAS CITY VA MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.9%	SAME
Death rate for heart attack patients	10.6%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.8%	SAME
Death rate for heart failure patients	7.8%	Better
Death rate for pneumonia patients	11.5%	Better
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.7%	SAME
Death rate among surgical inpatients with serious treatable complications	167.74%	SAME
Iatrogenic pneumothorax rate	0.25%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.56%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.5%	SAME
Postoperative respiratory failure rate	5.73%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.98%	SAME
Postoperative sepsis rate	7.95%	SAME
Postoperative wound dehiscence rate	1.68%	SAME
Abdominopelvic accidental puncture or laceration rate	0.73%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1%	SAME

Skilled Nursing Facilities Near KANSAS CITY VA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near KANSAS CITY VA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Sharon Lane Health and Rehabilitation	5:
John Knox Village Care Center	5:
Jeanne Jugan Center	5:
The Plaza Health Services at Santa Marta	5:
Ignite Medical Resort Blue Springs	5:
Linden Woods Village	5:
Aberdeen Village	5:
Nottingham Health and Rehabilitation	5:
Villa St Francis Catholic Care Center Inc	5:
The Bishop Spencer Place, Inc	4:
Delmar Gardens of Lenexa	4:
Kpc Promise Skilled Nursing Facility of Overland	4:
Sunterra Springs Independence	4:
Jackson Creek Post Acute	4:
Lakeview Village	4:
Westchester Village of Lenexa	4:
Highland Rehabilitation and Health Care Center	4:
The Healthcare Resort of Leawood - Iron Horse Hlth	4:
Tallgrass Creek, Inc	4:
Colonial Village	4:
Twin Oaks Health and Rehab	4:
Norterre	4:
University Health Lakewood Care Center	4:
Hoeger House	3:
Kingswood	3:
Edwardsville Care and Rehab	3:
Ignite Medical Resort Kansas City, LLC	3:
Parkway Operator LLC	3:
Beautiful Savior Home	3:
Hillside Village of De Soto Rehabilitation and Nur	3:
Providence Place	3:
Brookdale Overland Park	3:
Pleasant Valley Manor Care Center	3:
Pleasant Hill Health and Rehabilitation Center	3:
Claridge Court	3:
Azria Health Olathe	3:
Mccrite Plaza at Briarcliff Skilled Facility	3:
Lansing Care and Rehab	3:
Northland Rehabilitation and Health Care Center	3:
Villa St Joseph	3:
Spring Hill Care and Rehab	3:
Advanced Health Care of Overland Park	3:
Monterey Park Rehabilitation and Health Care Center	3:
Life Care Center of Grandview	2:
The Summit	2:
The Healthcare Resort of Olathe	2:
Myers Nursing and Convalescent Center	2:
Stratford Commons Rehab and Health Care Center	2:
Maywood Terrace Living Center	2:
Village Shalom Inc	2:
Hope Care Center	2:
Life Care Center of Kansas City	2:
Shawnee Gardens Healthcare and Rehab Center	2:
Foxwood Springs Living Center	2:
Bridgewood Health Care Center	2:
Aspire Senior Living Oak Grove	2:
The Village at Mission	2:
New Mark Care Center	2:
Brookdale Rosehill	2:
Evergreen Community of Johnson County	2:
Ignite Medical Resort St Marys LLC	2:
Shangri-La Rehab and Living Center	1:
The Hilltop at Blue River	1:
Parkway Health Care Center	1:
Excel Healthcare and Rehab Overland Park	1:
Ignite Medical Resort Rainbow Boulevard, LLC	1:
Kaw River Care and Rehab	1:
Clara Manor Nursing Home	1:
Bonner Springs Nursing and Rehab Center	1:
Baptist Homes of Independence	1:
Independence Manor Care Center	1:
The Rehabilitation Center of Independence	1:
Carmel Hills Wellness and Rehabilitation	1:
Edgewood Manor Health Care Center	1:
Parkview Healthcare	1:
Rosewood Rehab and Healthcare Center	1:
The Healthcare Resort of Kansas City	1:
Riverbend Post Acute Rehabilitation	1:
Good Samaritan Society - Olathe	1:
Jefferson Health Care	1:
Medicalodges Post Acute Care Center	1:
Armour Oaks Senior Living Community	1:
Rehab of Kansas City South	1:
Meadowbrook Rehabilitation Hospital	1:
Lee's Summit Place	1:
Wilshire at Lakewood Rehab Center	1:
Avalon View Health and Wellness	1:
Tiffany Springs Rehabilitation and Health Care Cente	1:
Garden Terrace at Overland Park	1:
Medicalodges Leavenworth	1:
Shawnee Post Acute Rehabilitation Center	1:
Seasons Rehab and Healthcare Center	1:
Sunrise Nursing and Memory Care	1:
Prairie Ridge Health and Rehabilitation	1:
Gregory Ridge Health Care Center	1:
Alpine Breeze Health and Wellness	1:
Delmar Gardens of Overland Park	1:
Merriam Gardens Healthcare and Rehabilitation	1:
Carnegie Village Rehabilitation and Health Care Cent	1:
Ignite Medical Resort Carondelet LLC	1:

Medical Groups Affiliated with KANSAS CITY VA MEDICAL CENTER

There are 0 doctors and 0 medical groups that are affiliated with KANSAS CITY VA MEDICAL CENTER.