FREEMAN HEALTH SYSTEM - FREEMAN WEST Ratings and Reviews

About FREEMAN HEALTH SYSTEM - FREEMAN WEST

FREEMAN HEALTH SYSTEM - FREEMAN WEST is a Acute Care Hospitals. It is in JOPLIN, MO. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 260137. It does provide emergency services. There are 426 medical professionals and 93 doctor groups affiliated with the hospital. On average at FREEMAN HEALTH SYSTEM - FREEMAN WEST, emergency patients were charged $25,537. This is lower than the state average of $25,646. It is also lower than the national average of $25,828.

Quick Links to FREEMAN HEALTH SYSTEM - FREEMAN WEST Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for FREEMAN HEALTH SYSTEM - FREEMAN WEST to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	11 %
Patients who reported that their nurses "Always" listened carefully to them	69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	63 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	28 %
Patients who reported that their doctors "Always" communicated well	73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	21 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	66 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	26 %
Patients who reported that they "Always" received help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	33 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	17 %
Patients who reported that YES, they did discuss whether they would need help after discharge	83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	9 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	91 %
Patients who "Agree" they understood their care when they left the hospital	50 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	45 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	57 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	4 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	52 %
Patients who reported that their room and bathroom were "Always" clean	66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	50 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	67 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	68 %
Patients who reported YES, they would probably recommend the hospital	26 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of FREEMAN HEALTH SYSTEM - FREEMAN WEST, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the FREEMAN HEALTH SYSTEM - FREEMAN WEST provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for FREEMAN HEALTH SYSTEM - FREEMAN WEST: Not Available

Detailed table for spending and period for patients at FREEMAN HEALTH SYSTEM - FREEMAN WEST:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$12
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$27
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$303
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$17
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$14
Carrier (1 to 3 days Prior to Index Hospital Admission)	$701
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,111
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$27
Carrier (During Index Hospital Admission)	$1,543
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$593
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$194
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,784
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,242
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,929
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$102
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$939
Total (Complete Episode)	$25,537

Infection Rates at FREEMAN HEALTH SYSTEM - FREEMAN WEST

These measures show how often patients at FREEMAN HEALTH SYSTEM - FREEMAN WEST contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.44 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.54 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	10,862.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	11.57 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	10.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.86 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.49 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.60 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	8,731.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	11.93 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	11.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.92 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.22 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.69 / Same
SSI - Colon Surgery: Number of Procedures	204.00 / Same
SSI - Colon Surgery: Predicted Cases	5.71 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	0.70 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.20 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.92 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	189.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.68 / Same
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Same
SSI - Abdominal Hysterectomy	1.19 / Same
MRSA Bacteremia: Lower Confidence Limit	0.29 / Same
MRSA Bacteremia: Upper Confidence Limit	1.73 / Same
MRSA Bacteremia: Patient Days	76,482.00 / Same
MRSA Bacteremia: Predicted Cases	6.40 / Same
MRSA Bacteremia: Observed Cases	5.00 / Same
MRSA Bacteremia	0.78 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.37 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.92 / Better
Clostridium Difficile (C.Diff): Patient Days	68,186.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	31.81 / Better
Clostridium Difficile (C.Diff): Observed Cases	19.00 / Better
Clostridium Difficile (C.Diff)	0.60 / Better

How FREEMAN HEALTH SYSTEM - FREEMAN WEST Compares to Other Similar Facilities

This is how FREEMAN HEALTH SYSTEM - FREEMAN WEST compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in JOPLIN, MO

Worst Hospitals in JOPLIN, MO

Percentages of Complications and Deaths at FREEMAN HEALTH SYSTEM - FREEMAN WEST

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.8%	SAME
Death rate for heart attack patients	13.5%	SAME
Death rate for CABG surgery patients	3.2%	SAME
Death rate for COPD patients	11.4%	SAME
Death rate for heart failure patients	16.9%	Worse
Death rate for pneumonia patients	19.4%	SAME
Death rate for stroke patients	14.6%	SAME
Pressure ulcer rate	0.26%	SAME
Death rate among surgical inpatients with serious treatable complications	192.46%	SAME
Iatrogenic pneumothorax rate	0.26%	SAME
In-hospital fall with hip fracture rate	0.11%	SAME
Postoperative hemorrhage or hematoma rate	2.97%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.87%	SAME
Postoperative respiratory failure rate	13.21%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	6.08%	Worse
Postoperative sepsis rate	4.77%	SAME
Postoperative wound dehiscence rate	2.05%	SAME
Abdominopelvic accidental puncture or laceration rate	0.9%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.2%	SAME

Skilled Nursing Facilities Near FREEMAN HEALTH SYSTEM - FREEMAN WEST

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near FREEMAN HEALTH SYSTEM - FREEMAN WEST ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Quaker Hill Manor	5:
Galena Nursing and Rehab Center	5:
Granby House	4:
Joplin Gardens	4:
Communities of Wildwood Ranch	4:
Carthage Health and Rehabilitation Center	4:
Medicalodges Columbus	4:
Medicalodges Neosho	3:
Nhc Healthcare, Joplin	3:
Westgate	3:
Anew Healthcare Sarcoxie	3:
Miami Nursing Center, LLC	2:
Windridge Nursing and Rehabilitation Center	2:
Eastwood Manor	2:
Joplin Health and Rehabilitation Center	2:
St Luke's Nursing and Rehabilitation	2:
Via Christi Village Pittsburg Inc	2:
Maple Healthcare and Rehab	1:
Seneca Nursing	1:
Higher Call Nursing Center	1:
Webb City Health and Rehabilitation Center	1:
Medicalodges Pittsburg	1:
Pittsburg Care and Rehab	1:

Medical Groups Affiliated with FREEMAN HEALTH SYSTEM - FREEMAN WEST

There are 426 doctors and 93 medical groups that are affiliated with FREEMAN HEALTH SYSTEM - FREEMAN WEST.

Affiliated Doctor Groups

The list of medical professionals associated with FREEMAN HEALTH SYSTEM - FREEMAN WEST is very long, so we have added another pages. See a list of medical professionals associated with FREEMAN HEALTH SYSTEM - FREEMAN WEST.