PROVIDENCE MEDICAL CENTER Ratings and Reviews

About PROVIDENCE MEDICAL CENTER

PROVIDENCE MEDICAL CENTER is a Acute Care Hospitals. It is in KANSAS CITY, KS. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 170146. It does provide emergency services. There are 148 medical professionals and 66 doctor groups affiliated with the hospital. On average at PROVIDENCE MEDICAL CENTER, emergency patients were charged $25,792. This is lower than the state average of $25,943. It is also lower than the national average of $25,828.

Quick Links to PROVIDENCE MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROVIDENCE MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	24 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	67 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	21 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	6 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	18 %
Patients who reported that YES, they did discuss whether they would need help after discharge	82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	48 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	56 %
Patients who reported that their room and bathroom were "Always" clean	69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	62 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	28 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	69 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	7 %
Patients who reported YES, they would definitely recommend the hospital	64 %
Patients who reported YES, they would probably recommend the hospital	29 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PROVIDENCE MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PROVIDENCE MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PROVIDENCE MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at PROVIDENCE MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$20
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$6
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$190
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$18
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$23
Carrier (1 to 3 days Prior to Index Hospital Admission)	$641
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,143
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$20
Carrier (During Index Hospital Admission)	$1,329
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$661
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$260
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,888
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$839
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,436
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$108
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,210
Total (Complete Episode)	$25,792

Infection Rates at PROVIDENCE MEDICAL CENTER

These measures show how often patients at PROVIDENCE MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	-- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.07 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,036.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.45 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.09 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,371.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.36 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.42 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	33.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.88 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	27.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.24 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.29 / Same
MRSA Bacteremia: Upper Confidence Limit	5.64 / Same
MRSA Bacteremia: Patient Days	21,740.00 / Same
MRSA Bacteremia: Predicted Cases	1.17 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	1.71 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.52 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.73 / Same
Clostridium Difficile (C.Diff): Patient Days	21,298.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	11.03 / Same
Clostridium Difficile (C.Diff): Observed Cases	11.00 / Same
Clostridium Difficile (C.Diff)	1.00 / Same

How PROVIDENCE MEDICAL CENTER Compares to Other Similar Facilities

This is how PROVIDENCE MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in KANSAS CITY, KS

Worst Hospitals in KANSAS CITY, KS

Percentages of Complications and Deaths at PROVIDENCE MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.4%	SAME
Death rate for heart attack patients	13.7%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.9%	SAME
Death rate for heart failure patients	12.3%	SAME
Death rate for pneumonia patients	22%	Worse
Death rate for stroke patients	12.8%	SAME
Pressure ulcer rate	0.18%	SAME
Death rate among surgical inpatients with serious treatable complications	162.16%	SAME
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.16%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.48%	SAME
Postoperative respiratory failure rate	5.17%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.7%	SAME
Postoperative sepsis rate	4.65%	SAME
Postoperative wound dehiscence rate	1.89%	SAME
Abdominopelvic accidental puncture or laceration rate	0.98%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.7%	SAME

Skilled Nursing Facilities Near PROVIDENCE MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PROVIDENCE MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
John Knox Village Care Center	5:
Linden Woods Village	5:
Jeanne Jugan Center	5:
Villa St Francis Catholic Care Center Inc	5:
Nottingham Health and Rehabilitation	5:
Ignite Medical Resort Blue Springs	5:
Lawrence Memorial Hospital Snf	5:
Sharon Lane Health and Rehabilitation	5:
The Plaza Health Services at Santa Marta	5:
Aberdeen Village	5:
Kpc Promise Skilled Nursing Facility of Overland	4:
Delmar Gardens of Lenexa	4:
Sunterra Springs Independence	4:
Tallgrass Creek, Inc	4:
Jackson Creek Post Acute	4:
Lakeview Village	4:
Westchester Village of Lenexa	4:
The Bishop Spencer Place, Inc	4:
The Healthcare Resort of Leawood - Iron Horse Hlth	4:
Colonial Village	4:
Norterre	4:
Twin Oaks Health and Rehab	4:
University Health Lakewood Care Center	4:
Highland Rehabilitation and Health Care Center	4:
Pleasant Valley Manor Care Center	3:
Edwardsville Care and Rehab	3:
Parkway Operator LLC	3:
Kingswood	3:
Hillside Village of De Soto Rehabilitation and Nur	3:
Providence Place	3:
Mccrite Plaza at Briarcliff Skilled Facility	3:
Azria Health Olathe	3:
Brookdale Overland Park	3:
Ignite Medical Resort Kansas City, LLC	3:
Villa St Joseph	3:
Beautiful Savior Home	3:
Hoeger House	3:
Claridge Court	3:
Northland Rehabilitation and Health Care Center	3:
Anew Healthcare Easton	3:
Monterey Park Rehabilitation and Health Care Center	3:
Lansing Care and Rehab	3:
Advanced Health Care of Overland Park	3:
Life Care Center of Grandview	2:
The Healthcare Resort of Olathe	2:
The Summit	2:
Stratford Commons Rehab and Health Care Center	2:
Maywood Terrace Living Center	2:
Village Shalom Inc	2:
Myers Nursing and Convalescent Center	2:
Hope Care Center	2:
Life Care Center of Kansas City	2:
New Mark Care Center	2:
Foxwood Springs Living Center	2:
Bridgewood Health Care Center	2:
Shawnee Gardens Healthcare and Rehab Center	2:
The Village at Mission	2:
Evergreen Community of Johnson County	2:
Brookdale Rosehill	2:
Baldwin Healthcare and Rehab Center, LLC	2:
The Hilltop at Blue River	1:
Ignite Medical Resort Rainbow Boulevard, LLC	1:
Excel Healthcare and Rehab Overland Park	1:
Kaw River Care and Rehab	1:
Bonner Springs Nursing and Rehab Center	1:
Clara Manor Nursing Home	1:
Baptist Homes of Independence	1:
Independence Manor Care Center	1:
Meadowbrook Rehabilitation Hospital	1:
Good Samaritan Society - Olathe	1:
The Rehabilitation Center of Independence	1:
Carmel Hills Wellness and Rehabilitation	1:
Tonganoxie Terrace	1:
Rosewood Rehab and Healthcare Center	1:
Edgewood Manor Health Care Center	1:
Riverbend Post Acute Rehabilitation	1:
Parkview Healthcare	1:
Jefferson Health Care	1:
The Healthcare Resort of Kansas City	1:
Medicalodges Post Acute Care Center	1:
Lee's Summit Place	1:
Armour Oaks Senior Living Community	1:
Sunrise Nursing and Memory Care	1:
Rehab of Kansas City South	1:
Avalon View Health and Wellness	1:
Tiffany Springs Rehabilitation and Health Care Cente	1:
Wilshire at Lakewood Rehab Center	1:
Seasons Rehab and Healthcare Center	1:
Carnegie Village Rehabilitation and Health Care Cent	1:
Garden Terrace at Overland Park	1:
Shawnee Post Acute Rehabilitation Center	1:
Prairie Ridge Health and Rehabilitation	1:
Gregory Ridge Health Care Center	1:
Delmar Gardens of Overland Park	1:
Alpine Breeze Health and Wellness	1:
Medicalodges Leavenworth	1:
Ignite Medical Resort Carondelet LLC	1:
Merriam Gardens Healthcare and Rehabilitation	1:
Medicalodges Eudora	1:
Parkway Health Care Center	1:

Medical Groups Affiliated with PROVIDENCE MEDICAL CENTER

There are 148 doctors and 66 medical groups that are affiliated with PROVIDENCE MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with PROVIDENCE MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with PROVIDENCE MEDICAL CENTER.