CONTACT INFORMATION REVIEWS & MORE DATA

OCHSNER MEDICAL CENTER ACUTE Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  1516 JEFFERSON HWY, NEW ORLEANS, LA 70121
  • Phone:  (504) 842-3000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   75%

  About OCHSNER MEDICAL CENTER ACUTE

OCHSNER MEDICAL CENTER ACUTE is a Acute Care Hospitals. It is in NEW ORLEANS, LA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 190036. It does provide emergency services. There are 2,182 medical professionals and 194 doctor groups affiliated with the hospital. On average at OCHSNER MEDICAL CENTER ACUTE, emergency patients were charged $29,149. This is higher than the state average of $27,384. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for OCHSNER MEDICAL CENTER ACUTE to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 80 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 16 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 10 %
Patients who reported that their nurses "Always" listened carefully to them 77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 19 %
Patients who reported that their nurses "Always" explained things in a way they could understand 77 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 17 %
Patients who reported that their doctors "Always" communicated well 83 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 13 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 89 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 8 %
Patients who reported that their doctors "Always" listened carefully to them 82 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 13 %
Patients who reported that their doctors "Always" explained things in a way they could understand 79 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 15 %
Patients who reported that they "Always" received help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 62 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 76 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 48 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 11 %
Patients who reported that YES, they were given information about what to do during their recovery at home 89 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 57 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 53 %
Patients who "Agree" that they understood their responsiblities in managing their health 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 56 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 32 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 63 %
Patients who reported that their room and bathroom were "Always" clean 72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 66 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 7 %
Patients who reported that the area around their room was "Usually" quiet at night 27 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 74 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 75 %
Patients who reported YES, they would probably recommend the hospital 21 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of OCHSNER MEDICAL CENTER ACUTE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the OCHSNER MEDICAL CENTER ACUTE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for OCHSNER MEDICAL CENTER ACUTE: Not Available

Detailed table for spending and period for patients at OCHSNER MEDICAL CENTER ACUTE:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $29
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $74
Outpatient (1 to 3 days Prior to Index Hospital Admission) $309
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $14
Carrier (1 to 3 days Prior to Index Hospital Admission) $717
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,642
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $36
Carrier (During Index Hospital Admission) $1,780
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $875
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $239
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $6,117
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,673
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,092
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $197
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,345
Total (Complete Episode) $29,149

Infection Rates at OCHSNER MEDICAL CENTER ACUTE

These measures show how often patients at OCHSNER MEDICAL CENTER ACUTE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.56 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.13 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 34,760.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 38.37 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 31.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.81 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.16 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.58 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 21,711.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 31.02 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 10.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.32 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.33 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.15 / Same
SSI - Colon Surgery: Number of Procedures 580.00 / Same
SSI - Colon Surgery: Predicted Cases 15.57 / Same
SSI - Colon Surgery: Observed Cases 10.00 / Same
SSI - Colon Surgery 0.64 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 1.10 / Worse
SSI - Abdominal Hysterectomy: Upper Confidence Limit 4.95 / Worse
SSI - Abdominal Hysterectomy: Number of Procedures 339.00 / Worse
SSI - Abdominal Hysterectomy: Predicted Cases 2.80 / Worse
SSI - Abdominal Hysterectomy: Observed Cases 7.00 / Worse
SSI - Abdominal Hysterectomy 2.50 / Worse
MRSA Bacteremia: Lower Confidence Limit 0.56 / Same
MRSA Bacteremia: Upper Confidence Limit 1.34 / Same
MRSA Bacteremia: Patient Days 244,553.00 / Same
MRSA Bacteremia: Predicted Cases 22.61 / Same
MRSA Bacteremia: Observed Cases 20.00 / Same
MRSA Bacteremia 0.89 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.18 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.35 / Better
Clostridium Difficile (C.Diff): Patient Days 220,332.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 148.45 / Better
Clostridium Difficile (C.Diff): Observed Cases 38.00 / Better
Clostridium Difficile (C.Diff) 0.26 / Better

How OCHSNER MEDICAL CENTER ACUTE Compares to Other Similar Facilities

This is how OCHSNER MEDICAL CENTER ACUTE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW ORLEANS, LA

Worst Hospitals in NEW ORLEANS, LA

Percentages of Complications and Deaths at OCHSNER MEDICAL CENTER ACUTE

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.1% SAME
Death rate for heart attack patients 13.3% SAME
Death rate for CABG surgery patients 3.1% SAME
Death rate for COPD patients 10.8% SAME
Death rate for heart failure patients 11.2% SAME
Death rate for pneumonia patients 14.7% SAME
Death rate for stroke patients 13.9% SAME
Pressure ulcer rate 1.56% Worse
Death rate among surgical inpatients with serious treatable complications 174.86% SAME
Iatrogenic pneumothorax rate 0.21% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 3.45% SAME
Postoperative acute kidney injury requiring dialysis rate 0.76% SAME
Postoperative respiratory failure rate 6.7% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.68% SAME
Postoperative sepsis rate 4.01% SAME
Postoperative wound dehiscence rate 1.24% SAME
Abdominopelvic accidental puncture or laceration rate 1.48% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.12% SAME

Skilled Nursing Facilities Near OCHSNER MEDICAL CENTER ACUTE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near OCHSNER MEDICAL CENTER ACUTE ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
St Luke's Living Center 5:
John J Hainkel Jr Home and Rehabilitation Center 5:
Ochsner Medical Center Skilled Nursing Facility 5:
East Jefferson General Hospital - Snf 5:
Covenant Home 4:
Ormond Nursing and Care Center 4:
St Anthony Community Care Center 4:
Heritage Manor of Slidell 4:
The Broadway Nursing and Rehabilitation Ctr 3:
Wynhoven Community Care Center 3:
Jo Ellen Smith Convalescent Center 3:
Colonial Oaks Living Center 3:
Greenbriar Community Care Center 3:
Willow Wood at Woldenberg Village 2:
Waldon Health Care Center 2:
Metairie Health Care Center 2:
Lacombe Nursing Centre 2:
Riverbend Nursing and Rehabilitation Center, Inc 1:
Bayside Healthcare Center 1:
Marrero Healthcare Center 1:
Our Lady of Wisdom Community Care Center 1:
St Joseph of Harahan 1:
St Jude's Health and Wellness Center 1:
Chateau De Notre Dame Community Care Center 1:
Jefferson Healthcare Center 1:
St Margaret's Daughters Home 1:
St Bernard Nursing and Rehab 1:
Lafon Nursing Facility of The Holy Family 1:
Chateau Living Center 1:
Ferncrest Manor Living Center 1:
Twin Oaks Nursing Home 1:
Lakeshore Manor Nursing and Rehab No Data

Medical Groups Affiliated with OCHSNER MEDICAL CENTER ACUTE

There are 2,182 doctors and 194 medical groups that are affiliated with OCHSNER MEDICAL CENTER ACUTE.

Affiliated Doctor Groups


The list of medical professionals associated with OCHSNER MEDICAL CENTER ACUTE is very long, so we have added another pages. See a list of medical professionals associated with OCHSNER MEDICAL CENTER ACUTE.

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