OCHSNER MEDICAL CENTER ACUTE Ratings and Reviews

About OCHSNER MEDICAL CENTER ACUTE

OCHSNER MEDICAL CENTER ACUTE is a Acute Care Hospitals. It is in NEW ORLEANS, LA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 190036. It does provide emergency services. There are 2,182 medical professionals and 194 doctor groups affiliated with the hospital. On average at OCHSNER MEDICAL CENTER ACUTE, emergency patients were charged $29,149. This is higher than the state average of $27,384. It is also higher than the national average of $25,828.

Quick Links to OCHSNER MEDICAL CENTER ACUTE Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for OCHSNER MEDICAL CENTER ACUTE to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	80 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	16 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	77 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	17 %
Patients who reported that their doctors "Always" communicated well	83 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	13 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	89 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	8 %
Patients who reported that their doctors "Always" listened carefully to them	82 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	13 %
Patients who reported that their doctors "Always" explained things in a way they could understand	79 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	15 %
Patients who reported that they "Always" received help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	62 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	76 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	48 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	12 %
Patients who reported that YES, they did discuss whether they would need help after discharge	88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	57 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	41 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Agree" that they understood their responsiblities in managing their health	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	56 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	32 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	63 %
Patients who reported that their room and bathroom were "Always" clean	72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	66 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	7 %
Patients who reported that the area around their room was "Usually" quiet at night	27 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	74 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	75 %
Patients who reported YES, they would probably recommend the hospital	21 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of OCHSNER MEDICAL CENTER ACUTE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the OCHSNER MEDICAL CENTER ACUTE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for OCHSNER MEDICAL CENTER ACUTE: Not Available

Detailed table for spending and period for patients at OCHSNER MEDICAL CENTER ACUTE:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$29
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$74
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$309
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$14
Carrier (1 to 3 days Prior to Index Hospital Admission)	$717
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,642
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$36
Carrier (During Index Hospital Admission)	$1,780
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$875
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$239
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$6,117
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,673
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,092
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$197
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,345
Total (Complete Episode)	$29,149

Infection Rates at OCHSNER MEDICAL CENTER ACUTE

These measures show how often patients at OCHSNER MEDICAL CENTER ACUTE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.56 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.13 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	34,760.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	38.37 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	31.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.81 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.16 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.58 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	21,711.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	31.02 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	10.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.32 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.33 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.15 / Same
SSI - Colon Surgery: Number of Procedures	580.00 / Same
SSI - Colon Surgery: Predicted Cases	15.57 / Same
SSI - Colon Surgery: Observed Cases	10.00 / Same
SSI - Colon Surgery	0.64 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	1.10 / Worse
SSI - Abdominal Hysterectomy: Upper Confidence Limit	4.95 / Worse
SSI - Abdominal Hysterectomy: Number of Procedures	339.00 / Worse
SSI - Abdominal Hysterectomy: Predicted Cases	2.80 / Worse
SSI - Abdominal Hysterectomy: Observed Cases	7.00 / Worse
SSI - Abdominal Hysterectomy	2.50 / Worse
MRSA Bacteremia: Lower Confidence Limit	0.56 / Same
MRSA Bacteremia: Upper Confidence Limit	1.34 / Same
MRSA Bacteremia: Patient Days	244,553.00 / Same
MRSA Bacteremia: Predicted Cases	22.61 / Same
MRSA Bacteremia: Observed Cases	20.00 / Same
MRSA Bacteremia	0.89 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.18 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.35 / Better
Clostridium Difficile (C.Diff): Patient Days	220,332.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	148.45 / Better
Clostridium Difficile (C.Diff): Observed Cases	38.00 / Better
Clostridium Difficile (C.Diff)	0.26 / Better

How OCHSNER MEDICAL CENTER ACUTE Compares to Other Similar Facilities

This is how OCHSNER MEDICAL CENTER ACUTE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW ORLEANS, LA

Worst Hospitals in NEW ORLEANS, LA

Percentages of Complications and Deaths at OCHSNER MEDICAL CENTER ACUTE

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.1%	SAME
Death rate for heart attack patients	13.3%	SAME
Death rate for CABG surgery patients	3.1%	SAME
Death rate for COPD patients	10.8%	SAME
Death rate for heart failure patients	11.2%	SAME
Death rate for pneumonia patients	14.7%	SAME
Death rate for stroke patients	13.9%	SAME
Pressure ulcer rate	1.56%	Worse
Death rate among surgical inpatients with serious treatable complications	174.86%	SAME
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	3.45%	SAME
Postoperative acute kidney injury requiring dialysis rate	0.76%	SAME
Postoperative respiratory failure rate	6.7%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.68%	SAME
Postoperative sepsis rate	4.01%	SAME
Postoperative wound dehiscence rate	1.24%	SAME
Abdominopelvic accidental puncture or laceration rate	1.48%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.12%	SAME

Skilled Nursing Facilities Near OCHSNER MEDICAL CENTER ACUTE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near OCHSNER MEDICAL CENTER ACUTE ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
St Luke's Living Center	5:
John J Hainkel Jr Home and Rehabilitation Center	5:
Ochsner Medical Center Skilled Nursing Facility	5:
Ormond Nursing and Care Center	5:
East Jefferson General Hospital - Snf	5:
Wynhoven Community Care Center	4:
Covenant Home	4:
St Anthony Community Care Center	4:
Greenbriar Community Care Center	4:
The Broadway Nursing and Rehabilitation Ctr	3:
Jo Ellen Smith Convalescent Center	3:
Colonial Oaks Living Center	3:
Heritage Manor of Slidell	3:
Willow Wood at Woldenberg Village	2:
Waldon Health Care Center	2:
Metairie Health Care Center	2:
Lacombe Nursing Centre	2:
Riverbend Nursing and Rehabilitation Center, Inc	1:
Bayside Healthcare Center	1:
Marrero Healthcare Center	1:
Our Lady of Wisdom Community Care Center	1:
St Joseph of Harahan	1:
St Jude's Health and Wellness Center	1:
Chateau De Notre Dame Community Care Center	1:
Jefferson Healthcare Center	1:
St Margaret's Daughters Home	1:
St Bernard Nursing and Rehab	1:
Lafon Nursing Facility of The Holy Family	1:
Chateau Living Center	1:
Ferncrest Manor Living Center	1:
Twin Oaks Nursing Home	1:
Lakeshore Manor Nursing and Rehab	No Data

Medical Groups Affiliated with OCHSNER MEDICAL CENTER ACUTE

There are 2,182 doctors and 194 medical groups that are affiliated with OCHSNER MEDICAL CENTER ACUTE.

Affiliated Doctor Groups

The list of medical professionals associated with OCHSNER MEDICAL CENTER ACUTE is very long, so we have added another pages. See a list of medical professionals associated with OCHSNER MEDICAL CENTER ACUTE.