CONTACT INFORMATION REVIEWS & MORE DATA

OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  4801 AMBASSADOR CAFFERY PARKWAY, LAFAYETTE, LA 70508
  • Phone:  (337) 470-2000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   78%

  About OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC

OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC is a Acute Care Hospitals. It is in LAFAYETTE, LA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 190102. It does provide emergency services. There are 505 medical professionals and 165 doctor groups affiliated with the hospital. On average at OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC, emergency patients were charged $28,059. This is higher than the state average of $27,384. It is also higher than the national average of $25,828.

Quick Links to OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC Data & Analysis

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 83 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 13 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 9 %
Patients who reported that their nurses "Always" listened carefully to them 81 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 14 %
Patients who reported that their nurses "Always" explained things in a way they could understand 79 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 16 %
Patients who reported that their doctors "Always" communicated well 85 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 11 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 90 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Always" listened carefully to them 83 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their doctors "Usually" listened carefully to them 13 %
Patients who reported that their doctors "Always" explained things in a way they could understand 81 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 14 %
Patients who reported that they "Always" received help as soon as they wanted 64 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 12 %
Patients who reported that they "Usually" received help as soon as they wanted 24 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 26 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 21 %
Patients who reported that staff "Always" explained about medicines before giving it to them 66 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 15 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 79 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 12 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 52 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 29 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 60 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 54 %
Patients who "Agree" that they understood their responsiblities in managing their health 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 59 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 30 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 66 %
Patients who reported that their room and bathroom were "Always" clean 74 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 8 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 71 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 6 %
Patients who reported that the area around their room was "Usually" quiet at night 23 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 77 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 78 %
Patients who reported YES, they would probably recommend the hospital 17 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC: Not Available

Detailed table for spending and period for patients at OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $30
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $33
Outpatient (1 to 3 days Prior to Index Hospital Admission) $137
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $6
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $872
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,959
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $25
Carrier (During Index Hospital Admission) $1,515
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $941
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $267
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $6,242
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $942
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,577
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $95
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,410
Total (Complete Episode) $28,059

Infection Rates at OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC

These measures show how often patients at OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.25 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.02 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 12,173.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 14.90 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 8.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.54 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.35 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.59 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 8,173.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 8.69 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 7.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.81 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.64 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.61 / Same
SSI - Colon Surgery: Number of Procedures 212.00 / Same
SSI - Colon Surgery: Predicted Cases 5.82 / Same
SSI - Colon Surgery: Observed Cases 8.00 / Same
SSI - Colon Surgery 1.37 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 67.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.64 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.54 / Same
MRSA Bacteremia: Upper Confidence Limit 2.42 / Same
MRSA Bacteremia: Patient Days 109,390.00 / Same
MRSA Bacteremia: Predicted Cases 5.72 / Same
MRSA Bacteremia: Observed Cases 7.00 / Same
MRSA Bacteremia 1.23 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.05 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.29 / Better
Clostridium Difficile (C.Diff): Patient Days 90,841.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 38.37 / Better
Clostridium Difficile (C.Diff): Observed Cases 5.00 / Better
Clostridium Difficile (C.Diff) 0.13 / Better

How OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC Compares to Other Similar Facilities

This is how OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LAFAYETTE, LA

Worst Hospitals in LAFAYETTE, LA

Percentages of Complications and Deaths at OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 12.2% SAME
Death rate for CABG surgery patients 3.9% SAME
Death rate for COPD patients 9.8% SAME
Death rate for heart failure patients 13.9% SAME
Death rate for pneumonia patients 22.1% Worse
Death rate for stroke patients 17.2% SAME
Pressure ulcer rate 0.33% SAME
Death rate among surgical inpatients with serious treatable complications 209.68% SAME
Iatrogenic pneumothorax rate 0.21% SAME
In-hospital fall with hip fracture rate 0.11% SAME
Postoperative hemorrhage or hematoma rate 2.3% SAME
Postoperative acute kidney injury requiring dialysis rate 0.86% SAME
Postoperative respiratory failure rate 6.92% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.3% SAME
Postoperative sepsis rate 5.23% SAME
Postoperative wound dehiscence rate 1.6% SAME
Abdominopelvic accidental puncture or laceration rate 0.84% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.81% SAME

Skilled Nursing Facilities Near OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Louisiana Extended Care Hospital of Lafayette 5:
Landmark of Acadiana 4:
Eastridge Nursing Center 3:
Kaplan Healthcare Center 3:
Pelican Pointe Healthcare and Rehabilitation 3:
Southwind Nursing and Rehabilitation Center 3:
St Agnes Healthcare and Rehab Center 3:
The Encore Healthcare and Rehabilitation Center 3:
J. Michael Morrow Memorial Nursing Home 3:
Eunice Manor 3:
Maison Teche Nursing Center 2:
Vermilion Health Care Center 2:
New Iberia Manor North 2:
Lady of The Oaks Retirement Manor 2:
The Ellington 2:
Amelia Manor Nursing Home 2:
Senior Village Nursing and Rehabilitation Center 2:
Maison Du Monde Living Center 1:
New Iberia Manor South 1:
Consolata Rehab and Wellness Center On The Teche 1:
Belle Teche Nursing and Rehabilitation Center 1:
Camelot of Broussard 1:
Maison De Lafayette 1:
Cornerstone at The Ranch 1:
Camelot Rehabilitation at Magnolia Park 1:
River Oaks Retirement Manor 1:
Landmark of Rayne 1:
Courtyard Manor Nurse Care Center and Assisted Liv 1:
Evangeline Oaks Guest House 1:
Acadia St Landry Nursing and Rehabilitation Center 1:
Oak Lane Wellness and Rehabilitative Center 1:

Medical Groups Affiliated with OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC

There are 505 doctors and 165 medical groups that are affiliated with OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC.

Affiliated Doctor Groups


The list of medical professionals associated with OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC is very long, so we have added another pages. See a list of medical professionals associated with OUR LADY OF LOURDES REGIONAL MEDICAL CENTER, INC.

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