OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT Ratings and Reviews

About OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT

OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT is a Acute Care Hospitals. It is in SHREVEPORT, LA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 190317. It DOES NOT provide emergency services. There are 237 medical professionals and 18 doctor groups affiliated with the hospital. On average at OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT, emergency patients were charged $18,072. This is lower than the state average of $27,384. It is also lower than the national average of $25,828.

Quick Links to OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	11 %
Patients who reported that their nurses "Usually" communicated well	16 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	76 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	8 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	13 %
Patients who reported that their nurses "Usually" listened carefully to them	18 %
Patients who reported that their nurses "Always" explained things in a way they could understand	72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	12 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	16 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	20 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	18 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	23 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	16 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	64 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	22 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	49 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	12 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	18 %
Patients who reported that YES, they were given information about what to do during their recovery at home	82 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	54 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	38 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	16 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Agree" that they understood their responsiblities in managing their health	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	54 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	62 %
Patients who reported that their room and bathroom were "Always" clean	70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	15 %
Patients who reported that their room and bathroom were "Usually" clean	15 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	55 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	15 %
Patients who reported that the area around their room was "Usually" quiet at night	30 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	16 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	16 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	68 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	9 %
Patients who reported YES, they would definitely recommend the hospital	62 %
Patients who reported YES, they would probably recommend the hospital	29 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT: Not Available

Detailed table for spending and period for patients at OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$0
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$111
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$551
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$0
Carrier (1 to 3 days Prior to Index Hospital Admission)	$503
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$7,088
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$26
Carrier (During Index Hospital Admission)	$1,482
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$283
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$0
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,558
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,918
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$459
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$17
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,074
Total (Complete Episode)	$18,072

Infection Rates at OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT

These measures show how often patients at OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.05 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.04 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	4,180.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	6.38 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.31 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	224.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.29 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	3.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.10 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.19 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.69 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	207.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.79 / Same
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Same
SSI - Abdominal Hysterectomy	1.12 / Same
MRSA Bacteremia: Lower Confidence Limit	-- / Same
MRSA Bacteremia: Upper Confidence Limit	2.40 / Same
MRSA Bacteremia: Patient Days	25,852.00 / Same
MRSA Bacteremia: Predicted Cases	1.25 / Same
MRSA Bacteremia: Observed Cases	0.00 / Same
MRSA Bacteremia	0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	-- / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.59 / Better
Clostridium Difficile (C.Diff): Patient Days	13,922.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	5.12 / Better
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Better
Clostridium Difficile (C.Diff)	0.00 / Better

How OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT Compares to Other Similar Facilities

This is how OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SHREVEPORT, LA

Worst Hospitals in SHREVEPORT, LA

Percentages of Complications and Deaths at OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	NA	Not Enough Data
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.25%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.52%	SAME
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	3.61%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	NA	Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite	1%	SAME

Skilled Nursing Facilities Near OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Pathway Rehabilitation Hospital of Bossier	5:
Willis-Knighton Extended Care Center	5:
Old Brownlee Community Care Center	5:
Garden Park Nursing and Rehab Ctr, LLC	4:
Shreveport Manor Skilled Nursing and Rehabilitation	4:
Northwest Louisiana Veterans Home	4:
Harmony House Nursing and Rehab Ctr, Inc	4:
Heritage Manor South	3:
Village Health Care at The Glen	3:
Live Oak	3:
Heritage Manor West	3:
Roseview Nursing and Rehabilitation Center	3:
Progressive Care Center	3:
Cypress Point Nursing and Rehabilitation Center	3:
The Bradford Skilled Nursing and Rehabilitation	2:
Southern Hills Healthcare and Rehabilitation	2:
Heritage Manor of Stratmore Nursing and Rehab Ctr	2:
Spring Lake Skilled Nursing and Rehabilitation	2:
Booker T.Washington Skilled Nursing and Rehabilita	2:
Colonial Oaks Skilled Nursing and Rehabilitation	2:
Southern Oaks Nursing and Rehabilitation Center	2:
Pilgrim Manor Skilled Nursing and Rehabilitation	2:
Adira Medical Resort	2:
The Guest House Skilled Nursing Rehabilitation	1:
Pierremont Healthcare Center	1:
Riverview Care Center	1:
Claiborne Healthcare Center	1:
Magnolia Manor Nursing and Rehab Ctr, LLC	1:
Highland Place Rehab and Nursing Center	1:
Heritage Manor Health and Rehab	1:

Medical Groups Affiliated with OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT

There are 237 doctors and 18 medical groups that are affiliated with OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT.

Affiliated Doctor Groups

The list of medical professionals associated with OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT is very long, so we have added another pages. See a list of medical professionals associated with OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT.