CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM Ratings and Reviews

About CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM

CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM is a Acute Care Hospitals. It is in SHREVEPORT, LA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 190041. It does provide emergency services. There are 469 medical professionals and 218 doctor groups affiliated with the hospital. On average at CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM, emergency patients were charged $25,517. This is lower than the state average of $27,384. It is also lower than the national average of $25,828.

Quick Links to CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	26 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	24 %
Patients who reported that staff "Always" explained about medicines before giving it to them	61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	49 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	52 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	60 %
Patients who reported that their room and bathroom were "Always" clean	73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	66 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	7 %
Patients who reported that the area around their room was "Usually" quiet at night	27 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	72 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	74 %
Patients who reported YES, they would probably recommend the hospital	20 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM: Not Available

Detailed table for spending and period for patients at CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$24
Hospice (1 to 3 days Prior to Index Hospital Admission)	$9
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$70
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$142
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$18
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$6
Carrier (1 to 3 days Prior to Index Hospital Admission)	$669
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,862
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$29
Carrier (During Index Hospital Admission)	$1,282
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$825
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$171
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$5,033
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,089
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,758
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$122
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,409
Total (Complete Episode)	$25,517

Infection Rates at CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM

These measures show how often patients at CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.53 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.74 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	5,009.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	4.56 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	6.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.32 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.17 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.28 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,555.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	7.55 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.53 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.11 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.08 / Same
SSI - Colon Surgery: Number of Procedures	124.00 / Same
SSI - Colon Surgery: Predicted Cases	3.18 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	0.63 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	32.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.28 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.86 / Same
MRSA Bacteremia: Upper Confidence Limit	4.41 / Same
MRSA Bacteremia: Patient Days	48,273.00 / Same
MRSA Bacteremia: Predicted Cases	2.83 / Same
MRSA Bacteremia: Observed Cases	6.00 / Same
MRSA Bacteremia	2.12 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.33 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.89 / Better
Clostridium Difficile (C.Diff): Patient Days	46,162.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	28.67 / Better
Clostridium Difficile (C.Diff): Observed Cases	16.00 / Better
Clostridium Difficile (C.Diff)	0.56 / Better

How CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM Compares to Other Similar Facilities

This is how CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SHREVEPORT, LA

Worst Hospitals in SHREVEPORT, LA

Percentages of Complications and Deaths at CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.8%	SAME
Death rate for heart attack patients	12.2%	SAME
Death rate for CABG surgery patients	2.5%	SAME
Death rate for COPD patients	7.8%	SAME
Death rate for heart failure patients	11.7%	SAME
Death rate for pneumonia patients	17.4%	SAME
Death rate for stroke patients	13%	SAME
Pressure ulcer rate	0.16%	SAME
Death rate among surgical inpatients with serious treatable complications	167.79%	SAME
Iatrogenic pneumothorax rate	0.2%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.45%	SAME
Postoperative acute kidney injury requiring dialysis rate	3.42%	Worse
Postoperative respiratory failure rate	7.58%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.36%	SAME
Postoperative sepsis rate	5.67%	SAME
Postoperative wound dehiscence rate	1.82%	SAME
Abdominopelvic accidental puncture or laceration rate	0.77%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.92%	SAME

Skilled Nursing Facilities Near CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Pathway Rehabilitation Hospital of Bossier	5:
Willis-Knighton Extended Care Center	5:
Old Brownlee Community Care Center	5:
Garden Park Nursing and Rehab Ctr, LLC	4:
Shreveport Manor Skilled Nursing and Rehabilitation	4:
Northwest Louisiana Veterans Home	4:
Harmony House Nursing and Rehab Ctr, Inc	4:
Town and Country Health and Rehab	4:
Heritage Manor South	3:
Village Health Care at The Glen	3:
Live Oak	3:
Heritage Manor West	3:
Roseview Nursing and Rehabilitation Center	3:
Progressive Care Center	3:
Cypress Point Nursing and Rehabilitation Center	3:
The Bradford Skilled Nursing and Rehabilitation	2:
Southern Hills Healthcare and Rehabilitation	2:
Heritage Manor of Stratmore Nursing and Rehab Ctr	2:
Spring Lake Skilled Nursing and Rehabilitation	2:
Booker T.Washington Skilled Nursing and Rehabilita	2:
Colonial Oaks Skilled Nursing and Rehabilitation	2:
Southern Oaks Nursing and Rehabilitation Center	2:
Pilgrim Manor Skilled Nursing and Rehabilitation	2:
Adira Medical Resort	2:
The Guest House Skilled Nursing Rehabilitation	1:
Pierremont Healthcare Center	1:
Riverview Care Center	1:
Claiborne Healthcare Center	1:
Magnolia Manor Nursing and Rehab Ctr, LLC	1:
Highland Place Rehab and Nursing Center	1:
Heritage Manor Health and Rehab	1:

Medical Groups Affiliated with CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM

There are 469 doctors and 218 medical groups that are affiliated with CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM.

Affiliated Doctor Groups

The list of medical professionals associated with CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM is very long, so we have added another pages. See a list of medical professionals associated with CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM.