CONWAY REGIONAL HEALTH SYSTEM Ratings and Reviews

About CONWAY REGIONAL HEALTH SYSTEM

CONWAY REGIONAL HEALTH SYSTEM is a Acute Care Hospitals. It is in CONWAY, AR. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 40029. It does provide emergency services. There are 375 medical professionals and 84 doctor groups affiliated with the hospital. On average at CONWAY REGIONAL HEALTH SYSTEM, emergency patients were charged $24,563. This is lower than the state average of $25,829. It is also lower than the national average of $25,828.

Quick Links to CONWAY REGIONAL HEALTH SYSTEM Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CONWAY REGIONAL HEALTH SYSTEM to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	18 %
Patients who reported that their nurses "Always" explained things in a way they could understand	75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	83 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	13 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Always" listened carefully to them	83 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	13 %
Patients who reported that their doctors "Always" explained things in a way they could understand	79 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	16 %
Patients who reported that they "Always" received help as soon as they wanted	66 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	23 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	64 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	25 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	67 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	22 %
Patients who reported that staff "Always" explained about medicines before giving it to them	62 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	76 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	4 %
Patients who "Strongly Agree" they understood their care when they left the hospital	52 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	60 %
Patients who reported that their room and bathroom were "Always" clean	68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	13 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	64 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	27 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	74 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	74 %
Patients who reported YES, they would probably recommend the hospital	22 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of CONWAY REGIONAL HEALTH SYSTEM, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CONWAY REGIONAL HEALTH SYSTEM provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CONWAY REGIONAL HEALTH SYSTEM: Not Available

Detailed table for spending and period for patients at CONWAY REGIONAL HEALTH SYSTEM:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$18
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$46
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$174
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$37
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$13
Carrier (1 to 3 days Prior to Index Hospital Admission)	$742
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,248
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$14
Carrier (During Index Hospital Admission)	$1,268
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$757
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$270
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,411
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$975
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,231
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$94
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,265
Total (Complete Episode)	$24,563

Infection Rates at CONWAY REGIONAL HEALTH SYSTEM

These measures show how often patients at CONWAY REGIONAL HEALTH SYSTEM contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.37 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.91 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	6,970.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	6.54 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	6.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.92 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.04 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.78 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	8,195.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	8.46 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.24 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.17 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.85 / Same
SSI - Colon Surgery: Number of Procedures	169.00 / Same
SSI - Colon Surgery: Predicted Cases	4.41 / Same
SSI - Colon Surgery: Observed Cases	3.00 / Same
SSI - Colon Surgery	0.68 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.08 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	304.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.37 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.42 / Same
MRSA Bacteremia: Lower Confidence Limit	0.02 / Same
MRSA Bacteremia: Upper Confidence Limit	2.19 / Same
MRSA Bacteremia: Patient Days	37,529.00 / Same
MRSA Bacteremia: Predicted Cases	2.25 / Same
MRSA Bacteremia: Observed Cases	1.00 / Same
MRSA Bacteremia	0.44 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.29 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.01 / Same
Clostridium Difficile (C.Diff): Patient Days	34,362.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	17.65 / Same
Clostridium Difficile (C.Diff): Observed Cases	10.00 / Same
Clostridium Difficile (C.Diff)	0.57 / Same

How CONWAY REGIONAL HEALTH SYSTEM Compares to Other Similar Facilities

This is how CONWAY REGIONAL HEALTH SYSTEM compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CONWAY, AR

Worst Hospitals in CONWAY, AR

Percentages of Complications and Deaths at CONWAY REGIONAL HEALTH SYSTEM

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.8%	SAME
Death rate for heart attack patients	12.2%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	10.5%	SAME
Death rate for heart failure patients	12.4%	SAME
Death rate for pneumonia patients	19.8%	SAME
Death rate for stroke patients	15.5%	SAME
Pressure ulcer rate	0.73%	SAME
Death rate among surgical inpatients with serious treatable complications	184.92%	SAME
Iatrogenic pneumothorax rate	0.44%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.88%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.67%	SAME
Postoperative respiratory failure rate	12.24%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	5.72%	Worse
Postoperative sepsis rate	5.43%	SAME
Postoperative wound dehiscence rate	1.81%	SAME
Abdominopelvic accidental puncture or laceration rate	1.32%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.28%	SAME

Skilled Nursing Facilities Near CONWAY REGIONAL HEALTH SYSTEM

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CONWAY REGIONAL HEALTH SYSTEM ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Greystone Nursing and Rehab, LLC	5:
Superior Health and Rehab, LLC	5:
Heritage Living Center	5:
Greenbrier Nursing and Rehabilitation Center	5:
The Springs of Chenal	4:
Briarwood Nursing and Rehabilitation Center,inc	4:
Presbyterian Village, Inc	4:
The Blossoms at North Little Rock Rehab and Nursing	4:
Sherwood Nursing and Rehabilitation Center, Inc	4:
Perry County Nursing and Rehabilitation Center	4:
The Springs of Barrow	3:
Arkansas State Veterans Home at North Little Rock	3:
Lakewood Health and Rehab, LLC	3:
Salem Place Nursing and Rehabilitation Center, Inc	3:
Conway Healthcare and Rehabilitation Center	3:
Brookridge Cove Rehabilitation and Care Center	3:
Nursing and Rehabilitation Center at Good Shepherd	2:
The Blossoms at Woodland Hills Rehab and Nursing Cen	2:
The Blossoms at Midtown Rehab and Nursing Center	2:
Pleasant Valley Rehabilitation and Nursing	2:
Hickory Heights Health and Rehab, LLC	2:
The Lakes at Maumelle Health and Rehabilitation	2:
The Blossoms at Cumberland Rehab and Nursing Center	1:
The Green House Cottages of Poplar Grove	1:
Cottage Lane Health and Rehab of Little Rock	1:
Premier at The Springs	1:
The Springs of Pinnacle Mountain	1:
Robinson Nursing and Rehabilitation Center LLC	1:
Woodland Hills Healthcare and Rehabilitation	1:
Cabot Health and Rehab, LLC	1:
The Blossoms at Conway Rehab and Nursing Center	1:

Medical Groups Affiliated with CONWAY REGIONAL HEALTH SYSTEM

There are 375 doctors and 84 medical groups that are affiliated with CONWAY REGIONAL HEALTH SYSTEM.

Affiliated Doctor Groups

The list of medical professionals associated with CONWAY REGIONAL HEALTH SYSTEM is very long, so we have added another pages. See a list of medical professionals associated with CONWAY REGIONAL HEALTH SYSTEM.