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BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  9601 INTERSTATE, LITTLE ROCK, AR 72205
  • Phone:  (501) 202-2000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   69%

  About BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK

BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK is a Acute Care Hospitals. It is in LITTLE ROCK, AR. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 40114. It does provide emergency services. There are 878 medical professionals and 219 doctor groups affiliated with the hospital. On average at BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK, emergency patients were charged $29,062. This is higher than the state average of $25,829. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 87 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 10 %
Patients who reported that their doctors "Always" listened carefully to them 78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 16 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 18 %
Patients who reported that YES, they were given information about what to do during their recovery at home 82 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 21 %
Patients who reported that YES, they did discuss whether they would need help after discharge 79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 46 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 40 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 53 %
Patients who reported that their room and bathroom were "Always" clean 50 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 26 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 9 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 66 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 69 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK: Not Available

Detailed table for spending and period for patients at BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $17
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $73
Outpatient (1 to 3 days Prior to Index Hospital Admission) $375
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $19
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $12
Carrier (1 to 3 days Prior to Index Hospital Admission) $987
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,545
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $33
Carrier (During Index Hospital Admission) $1,956
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $679
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $196
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,754
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $845
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,717
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $116
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,737
Total (Complete Episode) $29,062

Infection Rates at BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK

These measures show how often patients at BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.42 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.97 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 30,612.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 33.79 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 22.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.65 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.24 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.63 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 27,293.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 40.09 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 16.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.40 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.46 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.37 / Same
SSI - Colon Surgery: Number of Procedures 193.00 / Same
SSI - Colon Surgery: Predicted Cases 5.27 / Same
SSI - Colon Surgery: Observed Cases 6.00 / Same
SSI - Colon Surgery 1.14 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.26 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.79 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 322.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.92 / Same
SSI - Abdominal Hysterectomy: Observed Cases 3.00 / Same
SSI - Abdominal Hysterectomy 1.03 / Same
MRSA Bacteremia: Lower Confidence Limit 0.43 / Same
MRSA Bacteremia: Upper Confidence Limit 1.24 / Same
MRSA Bacteremia: Patient Days 184,908.00 / Same
MRSA Bacteremia: Predicted Cases 18.48 / Same
MRSA Bacteremia: Observed Cases 14.00 / Same
MRSA Bacteremia 0.76 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.09 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.27 / Better
Clostridium Difficile (C.Diff): Patient Days 160,284.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 80.35 / Better
Clostridium Difficile (C.Diff): Observed Cases 13.00 / Better
Clostridium Difficile (C.Diff) 0.16 / Better

How BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK Compares to Other Similar Facilities

This is how BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LITTLE ROCK, AR

Worst Hospitals in LITTLE ROCK, AR

Percentages of Complications and Deaths at BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4% SAME
Death rate for heart attack patients 13% SAME
Death rate for CABG surgery patients 2.5% SAME
Death rate for COPD patients 11.1% SAME
Death rate for heart failure patients 12.5% SAME
Death rate for pneumonia patients 16.3% SAME
Death rate for stroke patients 17.1% Worse
Pressure ulcer rate 1.32% Worse
Death rate among surgical inpatients with serious treatable complications 179.23% SAME
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.11% SAME
Postoperative hemorrhage or hematoma rate 2.88% SAME
Postoperative acute kidney injury requiring dialysis rate 1.43% SAME
Postoperative respiratory failure rate 11.04% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.86% SAME
Postoperative sepsis rate 3.6% SAME
Postoperative wound dehiscence rate 2.57% SAME
Abdominopelvic accidental puncture or laceration rate 0.98% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.2% SAME

Skilled Nursing Facilities Near BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Arkansas Health Center 5:
Spring Creek Health and Rehab 5:
Perry County Nursing and Rehabilitation Center 5:
Greystone Nursing and Rehab, LLC 5:
Superior Health and Rehab, LLC 5:
Heritage Living Center 5:
The Springs of Chenal 4:
Briarwood Nursing and Rehabilitation Center,inc 4:
Presbyterian Village, Inc 4:
Arkansas State Veterans Home at North Little Rock 4:
The Blossoms at North Little Rock Rehab and Nursing 4:
Sherwood Nursing and Rehabilitation Center, Inc 4:
Amberwood Health and Rehabilitation 3:
Southern Trace Rehabilitation and Care Center 3:
The Springs of Barrow 3:
Lakewood Health and Rehab, LLC 3:
Salem Place Nursing and Rehabilitation Center, Inc 3:
Conway Healthcare and Rehabilitation Center 3:
Cavalier Healthcare of England 2:
Alcoa Pines Health and Rehabilitation 2:
Evergreen Living Center at Stagecoach 2:
The Blossoms at West Dixon Rehab and Nursing Center 2:
Colonel Glenn Health and Rehab, LLC 2:
Nursing and Rehabilitation Center at Good Shepherd 2:
The Blossoms at Woodland Hills Rehab and Nursing Cen 2:
The Blossoms at Midtown Rehab and Nursing Center 2:
Pleasant Valley Rehabilitation and Nursing 2:
Hickory Heights Health and Rehab, LLC 2:
Premier at The Springs 2:
Robinson Nursing and Rehabilitation Center LLC 2:
The Lakes at Maumelle Health and Rehabilitation 2:
Cabot Health and Rehab, LLC 2:
Heartland Rehabilitation and Care Center 1:
The Blossoms at Cumberland Rehab and Nursing Center 1:
The Green House Cottages of Poplar Grove 1:
Cottage Lane Health and Rehab of Little Rock 1:
The Springs of Pinnacle Mountain 1:
Woodland Hills Healthcare and Rehabilitation 1:
St Andrews Healthcare 1:

Medical Groups Affiliated with BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK

There are 878 doctors and 219 medical groups that are affiliated with BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK.

Affiliated Doctor Groups


The list of medical professionals associated with BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK is very long, so we have added another pages. See a list of medical professionals associated with BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK.

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