ST BERNARDS MEDICAL CENTER Ratings and Reviews

About ST BERNARDS MEDICAL CENTER

ST BERNARDS MEDICAL CENTER is a Acute Care Hospitals. It is in JONESBORO, AR. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 40020. It does provide emergency services. There are 554 medical professionals and 160 doctor groups affiliated with the hospital. On average at ST BERNARDS MEDICAL CENTER, emergency patients were charged $27,204. This is higher than the state average of $25,829. It is also higher than the national average of $25,828.

Quick Links to ST BERNARDS MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ST BERNARDS MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	17 %
Patients who reported that they "Usually" received help as soon as they wanted	24 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	19 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	22 %
Patients who reported that staff "Always" explained about medicines before giving it to them	51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	23 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	65 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	18 %
Patients who reported that YES, they did discuss whether they would need help after discharge	82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	46 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	40 %
Patients who "Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	55 %
Patients who reported that their room and bathroom were "Always" clean	58 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	18 %
Patients who reported that their room and bathroom were "Usually" clean	24 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	55 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	65 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	67 %
Patients who reported YES, they would probably recommend the hospital	27 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ST BERNARDS MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ST BERNARDS MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ST BERNARDS MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at ST BERNARDS MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$14
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$83
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$278
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$13
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$9
Carrier (1 to 3 days Prior to Index Hospital Admission)	$711
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,958
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$22
Carrier (During Index Hospital Admission)	$1,342
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$654
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$142
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$6,529
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,233
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,797
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$120
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,299
Total (Complete Episode)	$27,204

Infection Rates at ST BERNARDS MEDICAL CENTER

These measures show how often patients at ST BERNARDS MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.17 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.87 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	13,680.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	14.39 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	6.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.42 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.18 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.81 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	13,658.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	17.05 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	7.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.41 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.07 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.35 / Same
SSI - Colon Surgery: Number of Procedures	179.00 / Same
SSI - Colon Surgery: Predicted Cases	4.88 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	0.41 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	52.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.48 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.46 / Same
MRSA Bacteremia: Upper Confidence Limit	1.62 / Same
MRSA Bacteremia: Patient Days	109,414.00 / Same
MRSA Bacteremia: Predicted Cases	11.00 / Same
MRSA Bacteremia: Observed Cases	10.00 / Same
MRSA Bacteremia	0.91 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.55 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.95 / Better
Clostridium Difficile (C.Diff): Patient Days	105,059.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	70.20 / Better
Clostridium Difficile (C.Diff): Observed Cases	51.00 / Better
Clostridium Difficile (C.Diff)	0.73 / Better

How ST BERNARDS MEDICAL CENTER Compares to Other Similar Facilities

This is how ST BERNARDS MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in JONESBORO, AR

Worst Hospitals in JONESBORO, AR

Percentages of Complications and Deaths at ST BERNARDS MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	15.7%	Worse
Death rate for CABG surgery patients	4.9%	SAME
Death rate for COPD patients	11.4%	SAME
Death rate for heart failure patients	13.7%	SAME
Death rate for pneumonia patients	20.7%	SAME
Death rate for stroke patients	18.4%	Worse
Pressure ulcer rate	1.54%	Worse
Death rate among surgical inpatients with serious treatable complications	154.49%	SAME
Iatrogenic pneumothorax rate	0.22%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.77%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.8%	SAME
Postoperative respiratory failure rate	5.67%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.77%	SAME
Postoperative sepsis rate	4.63%	SAME
Postoperative wound dehiscence rate	2.08%	SAME
Abdominopelvic accidental puncture or laceration rate	0.86%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.15%	SAME

Skilled Nursing Facilities Near ST BERNARDS MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ST BERNARDS MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Lakeside Health and Rehab	5:
Greene Acres Nursing Home	5:
Woodbriar Nursing Home	4:
Craighead Nursing Center	4:
The Green House Cottages of Belle Meade	4:
Lawrence Hall Health and Rehabilitation	4:
St Elizabeth's Place	3:
The Springs Jonesboro	2:
The Green House Cottages of Walnut Ridge	2:
Three Rivers Health and Rehabilitation Center	1:
Ridgecrest Health and Rehabilitation	1:
Monette Manor, LLC	No Data

Medical Groups Affiliated with ST BERNARDS MEDICAL CENTER

There are 554 doctors and 160 medical groups that are affiliated with ST BERNARDS MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with ST BERNARDS MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with ST BERNARDS MEDICAL CENTER.