MERCY HOSPITAL FORT SMITH Ratings and Reviews

About MERCY HOSPITAL FORT SMITH

MERCY HOSPITAL FORT SMITH is a Acute Care Hospitals. It is in FORT SMITH, AR. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 40062. It does provide emergency services. There are 462 medical professionals and 145 doctor groups affiliated with the hospital. On average at MERCY HOSPITAL FORT SMITH, emergency patients were charged $27,780. This is higher than the state average of $25,829. It is also higher than the national average of $25,828.

Quick Links to MERCY HOSPITAL FORT SMITH Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MERCY HOSPITAL FORT SMITH to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	11 %
Patients who reported that their nurses "Always" listened carefully to them	74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	64 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	10 %
Patients who reported that they "Usually" received help as soon as they wanted	26 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	68 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	24 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	19 %
Patients who reported that YES, they were given information about what to do during their recovery at home	81 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	25 %
Patients who reported that YES, they did discuss whether they would need help after discharge	75 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87 %
Patients who "Agree" they understood their care when they left the hospital	49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	45 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	57 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	37 %
Patients who "Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	54 %
Patients who reported that their room and bathroom were "Always" clean	62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	14 %
Patients who reported that their room and bathroom were "Usually" clean	24 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	49 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	37 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	66 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	67 %
Patients who reported YES, they would probably recommend the hospital	28 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MERCY HOSPITAL FORT SMITH, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MERCY HOSPITAL FORT SMITH provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MERCY HOSPITAL FORT SMITH: Not Available

Detailed table for spending and period for patients at MERCY HOSPITAL FORT SMITH:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$23
Hospice (1 to 3 days Prior to Index Hospital Admission)	$2
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$42
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$255
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$20
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$13
Carrier (1 to 3 days Prior to Index Hospital Admission)	$741
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,892
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$30
Carrier (During Index Hospital Admission)	$1,208
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$790
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$244
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$7,698
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,074
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,461
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$122
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,166
Total (Complete Episode)	$27,780

Infection Rates at MERCY HOSPITAL FORT SMITH

These measures show how often patients at MERCY HOSPITAL FORT SMITH contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.46 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.87 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	7,686.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	8.12 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	8.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.99 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.04 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.82 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,459.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	8.03 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.25 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.06 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.24 / Same
SSI - Colon Surgery: Number of Procedures	205.00 / Same
SSI - Colon Surgery: Predicted Cases	5.33 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	0.38 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	63.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.49 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.40 / Same
MRSA Bacteremia: Upper Confidence Limit	2.05 / Same
MRSA Bacteremia: Patient Days	79,718.00 / Same
MRSA Bacteremia: Predicted Cases	6.08 / Same
MRSA Bacteremia: Observed Cases	6.00 / Same
MRSA Bacteremia	0.99 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.05 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.23 / Better
Clostridium Difficile (C.Diff): Patient Days	69,510.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	59.33 / Better
Clostridium Difficile (C.Diff): Observed Cases	7.00 / Better
Clostridium Difficile (C.Diff)	0.12 / Better

How MERCY HOSPITAL FORT SMITH Compares to Other Similar Facilities

This is how MERCY HOSPITAL FORT SMITH compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in FORT SMITH, AR

Worst Hospitals in FORT SMITH, AR

Percentages of Complications and Deaths at MERCY HOSPITAL FORT SMITH

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3%	SAME
Death rate for heart attack patients	14%	SAME
Death rate for CABG surgery patients	4.6%	SAME
Death rate for COPD patients	11.6%	SAME
Death rate for heart failure patients	15%	Worse
Death rate for pneumonia patients	19.3%	SAME
Death rate for stroke patients	12.2%	SAME
Pressure ulcer rate	0.21%	SAME
Death rate among surgical inpatients with serious treatable complications	154.12%	SAME
Iatrogenic pneumothorax rate	0.29%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.29%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.31%	SAME
Postoperative respiratory failure rate	9.82%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.83%	SAME
Postoperative sepsis rate	7.17%	SAME
Postoperative wound dehiscence rate	1.7%	SAME
Abdominopelvic accidental puncture or laceration rate	0.9%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.04%	SAME

Skilled Nursing Facilities Near MERCY HOSPITAL FORT SMITH

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MERCY HOSPITAL FORT SMITH ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Greenhurst Nursing Center	5:
Alma Nursing and Rehab	5:
Fianna Hills Nursing and Rehabilitation Center	4:
Oak Manor Nursing and Rehabilitation Center Inc	3:
Pink Bud Home For The Golden Years	3:
Spiro Nursing Home, Inc.	3:
Ashton Place Health and Rehab, LLC	3:
The Blossoms at Fort Smith Rehab and Nursing Center	3:
Riverside Health Services	2:
Methodist Health and Rehab	2:
Chapel Ridge Health and Rehab	2:
Van Buren Healthcare and Rehabilitation Center	2:
Valley Springs Rehabilitation and Health Center	2:
The Oaks Healthcare Center	1:
Pocola Health and Rehab	1:
Covington Court Health and Rehabilitation Center	1:
Sequoyah East Nursing Center, LLC	1:
Legacy Health and Rehabilitation Center	1:
The Blossoms at Van Buren Rehab and Nursing Center	1:
Sequoyah Manor, LLC	1:

Medical Groups Affiliated with MERCY HOSPITAL FORT SMITH

There are 462 doctors and 145 medical groups that are affiliated with MERCY HOSPITAL FORT SMITH.

Affiliated Doctor Groups

The list of medical professionals associated with MERCY HOSPITAL FORT SMITH is very long, so we have added another pages. See a list of medical professionals associated with MERCY HOSPITAL FORT SMITH.