NORMAN REGIONAL Ratings and Reviews

About NORMAN REGIONAL

NORMAN REGIONAL is a Acute Care Hospitals. It is in NORMAN, OK. Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 370008. It does provide emergency services. There are 490 medical professionals and 171 doctor groups affiliated with the hospital. On average at NORMAN REGIONAL, emergency patients were charged $25,479. This is lower than the state average of $26,602. It is also lower than the national average of $25,828.

Quick Links to NORMAN REGIONAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORMAN REGIONAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	8 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	70 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	22 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	23 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	30 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	26 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	48 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	40 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	53 %
Patients who reported that their room and bathroom were "Always" clean	62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	16 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	63 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	8 %
Patients who reported that the area around their room was "Usually" quiet at night	29 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	71 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	69 %
Patients who reported YES, they would probably recommend the hospital	26 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of NORMAN REGIONAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORMAN REGIONAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORMAN REGIONAL: Not Available

Detailed table for spending and period for patients at NORMAN REGIONAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$30
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$46
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$290
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$24
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$14
Carrier (1 to 3 days Prior to Index Hospital Admission)	$501
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,410
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$22
Carrier (During Index Hospital Admission)	$1,292
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,027
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$217
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,464
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,067
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,804
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$97
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,173
Total (Complete Episode)	$25,479

Infection Rates at NORMAN REGIONAL

These measures show how often patients at NORMAN REGIONAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.49 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.20 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	7,128.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	6.29 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	7.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.11 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.10 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.10 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	8,843.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	7.41 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.41 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.57 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.59 / Same
SSI - Colon Surgery: Number of Procedures	196.00 / Same
SSI - Colon Surgery: Predicted Cases	5.36 / Same
SSI - Colon Surgery: Observed Cases	7.00 / Same
SSI - Colon Surgery	1.31 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.06 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.20 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	591.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	5.52 / Same
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Same
SSI - Abdominal Hysterectomy	0.36 / Same
MRSA Bacteremia: Lower Confidence Limit	0.55 / Same
MRSA Bacteremia: Upper Confidence Limit	3.33 / Same
MRSA Bacteremia: Patient Days	61,355.00 / Same
MRSA Bacteremia: Predicted Cases	3.32 / Same
MRSA Bacteremia: Observed Cases	5.00 / Same
MRSA Bacteremia	1.50 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.18 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.58 / Better
Clostridium Difficile (C.Diff): Patient Days	52,973.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	32.91 / Better
Clostridium Difficile (C.Diff): Observed Cases	11.00 / Better
Clostridium Difficile (C.Diff)	0.33 / Better

How NORMAN REGIONAL Compares to Other Similar Facilities

This is how NORMAN REGIONAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NORMAN, OK

Worst Hospitals in NORMAN, OK

Percentages of Complications and Deaths at NORMAN REGIONAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.7%	SAME
Death rate for heart attack patients	12.7%	SAME
Death rate for CABG surgery patients	4.8%	SAME
Death rate for COPD patients	12.6%	Worse
Death rate for heart failure patients	12.5%	SAME
Death rate for pneumonia patients	18.4%	SAME
Death rate for stroke patients	15.6%	SAME
Pressure ulcer rate	0.26%	SAME
Death rate among surgical inpatients with serious treatable complications	231.41%	Worse
Iatrogenic pneumothorax rate	0.31%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.01%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.28%	SAME
Postoperative respiratory failure rate	9.13%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.64%	SAME
Postoperative sepsis rate	6.1%	SAME
Postoperative wound dehiscence rate	1.7%	SAME
Abdominopelvic accidental puncture or laceration rate	1.16%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.9%	SAME

Skilled Nursing Facilities Near NORMAN REGIONAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORMAN REGIONAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Senior Village Healthcare	5:
Tuttle Care Center	5:
Spanish Cove Housing Authority	5:
Ignite Medical Resort Okc, LLC	5:
Grace Skilled and Nursing Therapy Norman	4:
Holiday Heights Healthcare	4:
Capitol Hill Skilled Nursing and Therapy	4:
Mid-Del Skilled Nursing and Therapy	4:
Fairmont Skilled Nursing and Therapy	4:
Kingwood Skilled Nursing and Therapy	4:
Harrah Nursing Center	4:
Gran Grans Place	4:
Wildewood Skilled Nursing and Therapy	4:
The Wolfe Living Center at Summit Ridge	4:
The Wilshire Skilled Nursing and Therapy	4:
The Health Center at Concordia	4:
St. Ann's Skilled Nursing and Therapy	4:
Lexington Nursing Home, Inc.	3:
Broadway Living Center	3:
Purcell Care Center	3:
Sunset Estates of Purcell	3:
Ignite Medical Resort Norman, LLC	3:
Brookwood Skilled Nursing and Therapy	3:
North Winds Living Center	3:
Bellevue Health and Rehabilitation Center	3:
Warr Acres Nursing Center	3:
24th Place	2:
Emerald Care Center Southwest LLC	2:
Mcloud Nursing Center	2:
South Park East	2:
Emerald Care Center Midwest	2:
Ranchwood Nursing Center	2:
Heritage Manor	2:
The Lodge at Brookline	2:
Oak Hills Living Center	2:
The Lakes	2:
Tuscany Village Nursing Center	2:
Noble Health Care Center	1:
Medical Park West Rehabilitation and Skilled Care	1:
Thunder Care and Rehabilitation	1:
Meadowlake Estates	1:
Accel at Crystal Park	1:
South Pointe Rehabilitation and Care Center	1:
Sienna Extended Care and Rehab	1:
Landmark of Midwest City Rehabilitation and Nursin	1:
Heritage Park	1:
Windsor Hills Nursing Center	1:
The Grand at Bethany Skilled Nursing and Therapy	1:
Northwest Nursing Center	1:
Baptist Village of Oklahoma City	1:
Cross Timbers Nursing and Rehabilitation	No Data
Park Place Healthcare and Rehab	No Data

Medical Groups Affiliated with NORMAN REGIONAL

There are 490 doctors and 171 medical groups that are affiliated with NORMAN REGIONAL.

Affiliated Doctor Groups

The list of medical professionals associated with NORMAN REGIONAL is very long, so we have added another pages. See a list of medical professionals associated with NORMAN REGIONAL.