UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL Ratings and Reviews

About UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL

UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL is a Acute Care Hospitals. It is in JACKSONVILLE, TX. Its type of ownership is Proprietary. The facility's Medicare ID is 450194. It does provide emergency services. There are 80 medical professionals and 17 doctor groups affiliated with the hospital. On average at UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL, emergency patients were charged $23,021. This is lower than the state average of $27,898. It is also lower than the national average of $25,828.

Quick Links to UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	82 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	13 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	81 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	14 %
Patients who reported that their nurses "Always" explained things in a way they could understand	78 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	15 %
Patients who reported that their doctors "Always" communicated well	94 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	2 %
Patients who reported that their doctors "Usually" communicated well	4 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	98 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	1 %
Patients who reported that their doctors "Always" listened carefully to them	93 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	2 %
Patients who reported that their doctors "Usually" listened carefully to them	5 %
Patients who reported that their doctors "Always" explained things in a way they could understand	90 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	3 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	7 %
Patients who reported that they "Always" received help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	13 %
Patients who reported that they "Usually" received help as soon as they wanted	24 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	24 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	24 %
Patients who reported that staff "Always" explained about medicines before giving it to them	67 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	13 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	84 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	5 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	11 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	50 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	21 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	29 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	18 %
Patients who reported that YES, they were given information about what to do during their recovery at home	82 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	21 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	79 %
Patients who "Agree" they understood their care when they left the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	4 %
Patients who "Strongly Agree" they understood their care when they left the hospital	57 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	55 %
Patients who "Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	2 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	63 %
Patients who reported that their room and bathroom were "Always" clean	66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	13 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	68 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	4 %
Patients who reported that the area around their room was "Usually" quiet at night	28 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	74 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	76 %
Patients who reported YES, they would probably recommend the hospital	19 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL: Not Available

Detailed table for spending and period for patients at UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$1
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$207
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$7
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$16
Carrier (1 to 3 days Prior to Index Hospital Admission)	$572
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,789
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$25
Carrier (During Index Hospital Admission)	$826
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$762
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$147
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,466
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$671
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$6,552
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$66
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$915
Total (Complete Episode)	$23,021

Infection Rates at UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL

These measures show how often patients at UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	518.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.33 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	899.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.47 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	13.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.33 / Not Available
SSI - Colon Surgery: Observed Cases	1.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	37.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.32 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	5,255.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.12 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	-- / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.55 / Same
Clostridium Difficile (C.Diff): Patient Days	4,742.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	1.94 / Same
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Same
Clostridium Difficile (C.Diff)	0.00 / Same

How UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL Compares to Other Similar Facilities

This is how UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in JACKSONVILLE, TX

Worst Hospitals in JACKSONVILLE, TX

Percentages of Complications and Deaths at UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	11.3%	SAME
Death rate for pneumonia patients	18.2%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.45%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.37%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.49%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.56%	SAME
Postoperative respiratory failure rate	8.33%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.91%	SAME
Postoperative sepsis rate	5.17%	SAME
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	1.08%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.97%	SAME

Skilled Nursing Facilities Near UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Trucare Living Centers	5:
Legacy at Jacksonville	5:
Reunion Plaza Healthcare and Rehabilitation	5:
Jacksonville Healthcare Center	4:
The Center at Grande	4:
Meadow Lake Health Center	4:
Greenbrier Nursing and Rehabilitation Center of Pale	3:
Bluebonnet Point Wellness	3:
Legacy at Town Creek	2:
The Arbors Healthcare and Rehabilitation Center	2:
Twin Oaks Health and Rehabilitation Center	2:
Oak Brook Health Care Center	2:
The Heights of Tyler	2:
Overton Healthcare Center	2:
Providence Park Rehabilitation and Skilled Nursing	2:
The Waterton Healthcare and Rehabilitation	2:
Chandler Nursing Center	2:
Briarcliff Health Center	2:
Elkhart Oaks Care Center	1:
Cherokee Trails Nursing Home	1:
Azalea Heights	1:
Palestine Healthcare Center	No Data

Medical Groups Affiliated with UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL

There are 80 doctors and 17 medical groups that are affiliated with UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with UT HEALTH EAST TEXAS JACKSONVILLE HOSPITAL.