CONTACT INFORMATION REVIEWS & MORE DATA

MEMORIAL HERMANN HOSPITAL SYSTEM Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  1635 NORTH LOOP WEST, HOUSTON, TX 77008
  • Phone:  (713) 448-6796
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   69%

  About MEMORIAL HERMANN HOSPITAL SYSTEM

MEMORIAL HERMANN HOSPITAL SYSTEM is a Acute Care Hospitals. It is in HOUSTON, TX. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 450184. It does provide emergency services. There are 2,241 medical professionals and 456 doctor groups affiliated with the hospital. On average at MEMORIAL HERMANN HOSPITAL SYSTEM, emergency patients were charged $28,519. This is higher than the state average of $27,898. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEMORIAL HERMANN HOSPITAL SYSTEM to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 26 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 22 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 17 %
Patients who reported that YES, they were given information about what to do during their recovery at home 83 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 20 %
Patients who reported that YES, they did discuss whether they would need help after discharge 80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 50 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 17 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 63 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 10 %
Patients who reported that the area around their room was "Usually" quiet at night 27 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 71 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 69 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MEMORIAL HERMANN HOSPITAL SYSTEM, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEMORIAL HERMANN HOSPITAL SYSTEM provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MEMORIAL HERMANN HOSPITAL SYSTEM: Not Available

Detailed table for spending and period for patients at MEMORIAL HERMANN HOSPITAL SYSTEM:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $23
Hospice (1 to 3 days Prior to Index Hospital Admission) $3
Inpatient (1 to 3 days Prior to Index Hospital Admission) $52
Outpatient (1 to 3 days Prior to Index Hospital Admission) $131
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $19
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $17
Carrier (1 to 3 days Prior to Index Hospital Admission) $789
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,009
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $26
Carrier (During Index Hospital Admission) $1,942
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $767
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $245
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,180
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $902
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,140
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $154
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,122
Total (Complete Episode) $28,519

Infection Rates at MEMORIAL HERMANN HOSPITAL SYSTEM

These measures show how often patients at MEMORIAL HERMANN HOSPITAL SYSTEM contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.57 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.08 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 46,511.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 48.95 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 39.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.80 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.21 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.50 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 44,472.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 60.97 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 20.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.33 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.49 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.24 / Same
SSI - Colon Surgery: Number of Procedures 830.00 / Same
SSI - Colon Surgery: Predicted Cases 22.44 / Same
SSI - Colon Surgery: Observed Cases 18.00 / Same
SSI - Colon Surgery 0.80 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.46 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.35 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 649.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 5.32 / Same
SSI - Abdominal Hysterectomy: Observed Cases 6.00 / Same
SSI - Abdominal Hysterectomy 1.13 / Same
MRSA Bacteremia: Lower Confidence Limit 0.45 / Same
MRSA Bacteremia: Upper Confidence Limit 1.09 / Same
MRSA Bacteremia: Patient Days 393,527.00 / Same
MRSA Bacteremia: Predicted Cases 27.83 / Same
MRSA Bacteremia: Observed Cases 20.00 / Same
MRSA Bacteremia 0.72 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.19 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.35 / Better
Clostridium Difficile (C.Diff): Patient Days 364,546.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 163.25 / Better
Clostridium Difficile (C.Diff): Observed Cases 43.00 / Better
Clostridium Difficile (C.Diff) 0.26 / Better

How MEMORIAL HERMANN HOSPITAL SYSTEM Compares to Other Similar Facilities

This is how MEMORIAL HERMANN HOSPITAL SYSTEM compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in HOUSTON, TX

Worst Hospitals in HOUSTON, TX

Percentages of Complications and Deaths at MEMORIAL HERMANN HOSPITAL SYSTEM

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.5% SAME
Death rate for heart attack patients 14.6% SAME
Death rate for CABG surgery patients 2.7% SAME
Death rate for COPD patients 10.8% SAME
Death rate for heart failure patients 10.1% Better
Death rate for pneumonia patients 16.6% SAME
Death rate for stroke patients 12.5% SAME
Pressure ulcer rate 0.4% SAME
Death rate among surgical inpatients with serious treatable complications 137.31% Better
Iatrogenic pneumothorax rate 0.31% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.32% SAME
Postoperative acute kidney injury requiring dialysis rate 0.9% SAME
Postoperative respiratory failure rate 13.95% Worse
Perioperative pulmonary embolism or deep vein thrombosis rate 4.76% SAME
Postoperative sepsis rate 6.56% SAME
Postoperative wound dehiscence rate 1.71% SAME
Abdominopelvic accidental puncture or laceration rate 1.53% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.18% SAME

Skilled Nursing Facilities Near MEMORIAL HERMANN HOSPITAL SYSTEM

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEMORIAL HERMANN HOSPITAL SYSTEM ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Parkway Place 5:
Park Manor of South Belt 5:
Oak Bend Medical Center 5:
The Woodlands Healthcare Center 5:
The Heights of Tomball 5:
Mrc The Crossings 5:
Richard A. Anderson (state of Texas Veterans Land 5:
Mason Creek Transitional Care of Katy 5:
Cypress Pointe Health and Wellness 5:
Paradigm at The Brazos 5:
Mememorial City Nursing and Rehabilitation Center 5:
The Methodist Hospital Snf 5:
St Dominic Village Nursing Home 5:
Continuing Care at Eagles Trace 5:
The Rehab Suites at Magnolia Crossing 5:
West Oaks Nursing and Rehab Center 5:
Baywind Village Skilled Nursing and Rehab 5:
The Buckingham 4:
Houston Transitional Care 4:
North Houston Transitional Care 4:
Ignite Medical Resort Katy, LLC 4:
West Janisch Health Care Center 4:
Seven Acres Jewish Senior Care Services, Inc 4:
St James House of Baytown 4:
Regent Care Center of The Woodlands 4:
Ashford Gardens 4:
Copperfield Healthcare and Rehabilitation 4:
Holly Hall 4:
Sterling Oaks Rehabilitation 4:
The Heights On Valley Ranch 4:
Misty Willow Healthcare and Rehabilitation Center 4:
Tuscany Village 4:
Falcon Point Post Acute 4:
Bayou Manor 4:
Sharpview Residence and Rehabilitation Center 4:
Sugar Land Health Care Center 4:
Fall Creek Rehabilitation and Healthcare Center 4:
Sylvan Shores Health and Wellness 3:
The Hallmark 3:
The Vosswood Nursing Center 3:
Oakmont Healthcare and Rehabilitation Center of Ka 3:
Park Manor of Quail Valley 3:
Highland Park Care Center 3:
Regent Care Center of Kingwood 3:
Lawrence Street Health Care Center 3:
Capstone Healthcare Estates at Veterans Memorial 3:
Fort Bend Healthcare Center 3:
Park Manor of Cyfair 3:
Garden Terrace Alzheimer's Center of Excellence 3:
Harmony Care at Golfcrest 3:
Willow Creek Lodge 3:
The Crescent 3:
The Lev Attown Park 3:
Focused Care at Humble 3:
Thrive Rehabilitation of Pearland 3:
Brookdale Galleria 3:
Treemont Health Care Center 3:
Park Manor of Tomball 3:
Champions Healthcare at Willowbrook 3:
Baywood Crossing Rehabilitation and Healthcare Cente 3:
The Colonnades at Reflection Bay 2:
Focused Care at Webster 2:
Vista Nursing and Rehabilitation Center 2:
Cascades at Jacinto Rehab LP 2:
Birchwood of Golfcrest 2:
Solera at West Houston 2:
Courtyard Nursing and Rehabilitation 2:
Ignite Medical Resort Webster, LLC 2:
Bridgecrest Rehabilitation Suites 2:
West Houston Rehabilitation and Healthcare Center 2:
Caraday of Houston 2:
Legend Oaks Healthcare and Rehabilitation Center - 2:
Eagle Crest Rapid Recovery 2:
The Heights of North Houston 2:
Park Manor of Cypress Station 2:
East View Healthcare 2:
The Village at Gleannloch Farms 2:
Deerbrook Skilled Nursing and Rehab Center 2:
Crimson Heights Health and Wellness 2:
Villa Toscana at Cypress Woods 2:
Clarewood House Extended Care Center 2:
Chelsea Gardens 2:
Capstone Healthcare Estates On Orem 2:
Park Manor of Humble 2:
Windsor Quail Valley Post-Acute Healthcare 2:
Paradigm at Westbury 1:
Casa Azul Skilled Nursing and Rehabilitation 1:
Pasadena Post Acute 1:
Focused Care at Pasadena 1:
Rosenberg Health and Rehabilitation Center 1:
Richmond Health Care Center 1:
Bay Ridge Healthcare Center 1:
Heritage Park of Katy Nursing and Rehabilitation 1:
Arden Wood 1:
The Courtyards at Pasadena 1:
Friendship Haven Healthcare and Rehabilitation Cen 1:
Focused Care at Westwood 1:
Windsor Houston 1:
Paradigm at Faith Memorial 1:
Regent Care Center of League City 1:

Medical Groups Affiliated with MEMORIAL HERMANN HOSPITAL SYSTEM

There are 2,241 doctors and 456 medical groups that are affiliated with MEMORIAL HERMANN HOSPITAL SYSTEM.

Affiliated Doctor Groups


The list of medical professionals associated with MEMORIAL HERMANN HOSPITAL SYSTEM is very long, so we have added another pages. See a list of medical professionals associated with MEMORIAL HERMANN HOSPITAL SYSTEM.

Healthcare Search Options

Make informed decisions about your healthcare options

Our site is designed to help you find the information you need quickly and easily, no matter what type of healthcare provider you're looking for. We provide a wealth of statistics and data that can help you make informed decisions about your healthcare options.

SEARCH OUR HEALTHCARE DATABASES

Home Healthcare

Nursing Homes

Owners & Operators

Dialysis

Hospitals

Doctor Groups

Doctors

Hospice

Purchase a Marketing or Other Report from our Database

We can provide custom data reports based on our database of skilled nursing facilities. Anything from emails to spreadsheets to an API. Bring the data directly into Salesforce or any other CRM.

  • Facility Name
  • Owner Name
  • Mailing Address
  • Contact Information
  • Phone Numbers
  • Website Addresses
  • File Formats: .xls, .csv, .txt
  • APIs

Reports updated monthly.

Request Report Pricing