MEMORIAL HERMANN MEMORIAL CITY HOSPITAL Ratings and Reviews

About MEMORIAL HERMANN MEMORIAL CITY HOSPITAL

MEMORIAL HERMANN MEMORIAL CITY HOSPITAL is a Acute Care Hospitals. It is in HOUSTON, TX. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 450610. It does provide emergency services. There are 776 medical professionals and 170 doctor groups affiliated with the hospital. On average at MEMORIAL HERMANN MEMORIAL CITY HOSPITAL, emergency patients were charged $28,977. This is higher than the state average of $27,898. It is also higher than the national average of $25,828.

Quick Links to MEMORIAL HERMANN MEMORIAL CITY HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEMORIAL HERMANN MEMORIAL CITY HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	13 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	21 %
Patients who reported that YES, they did discuss whether they would need help after discharge	79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	49 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	55 %
Patients who reported that their room and bathroom were "Always" clean	69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	62 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	28 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	71 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	69 %
Patients who reported YES, they would probably recommend the hospital	26 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MEMORIAL HERMANN MEMORIAL CITY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEMORIAL HERMANN MEMORIAL CITY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MEMORIAL HERMANN MEMORIAL CITY HOSPITAL: Not Available

Detailed table for spending and period for patients at MEMORIAL HERMANN MEMORIAL CITY HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$17
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$41
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$167
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$17
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$16
Carrier (1 to 3 days Prior to Index Hospital Admission)	$664
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$14,407
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$17
Carrier (During Index Hospital Admission)	$1,918
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$668
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$193
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$5,492
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$757
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,560
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$139
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,904
Total (Complete Episode)	$28,977

Infection Rates at MEMORIAL HERMANN MEMORIAL CITY HOSPITAL

These measures show how often patients at MEMORIAL HERMANN MEMORIAL CITY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.79 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.13 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	10,827.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	11.97 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	16.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.34 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.27 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.01 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	9,775.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	16.34 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	9.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.55 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.30 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.52 / Same
SSI - Colon Surgery: Number of Procedures	330.00 / Same
SSI - Colon Surgery: Predicted Cases	8.22 / Same
SSI - Colon Surgery: Observed Cases	6.00 / Same
SSI - Colon Surgery	0.73 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.32 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.42 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	301.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.39 / Same
SSI - Abdominal Hysterectomy: Observed Cases	3.00 / Same
SSI - Abdominal Hysterectomy	1.26 / Same
MRSA Bacteremia: Lower Confidence Limit	0.44 / Same
MRSA Bacteremia: Upper Confidence Limit	2.23 / Same
MRSA Bacteremia: Patient Days	105,964.00 / Same
MRSA Bacteremia: Predicted Cases	5.59 / Same
MRSA Bacteremia: Observed Cases	6.00 / Same
MRSA Bacteremia	1.07 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.18 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.53 / Better
Clostridium Difficile (C.Diff): Patient Days	89,268.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	41.20 / Better
Clostridium Difficile (C.Diff): Observed Cases	13.00 / Better
Clostridium Difficile (C.Diff)	0.32 / Better

How MEMORIAL HERMANN MEMORIAL CITY HOSPITAL Compares to Other Similar Facilities

This is how MEMORIAL HERMANN MEMORIAL CITY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in HOUSTON, TX

Worst Hospitals in HOUSTON, TX

Percentages of Complications and Deaths at MEMORIAL HERMANN MEMORIAL CITY HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	12.8%	SAME
Death rate for CABG surgery patients	2.6%	SAME
Death rate for COPD patients	10.5%	SAME
Death rate for heart failure patients	9%	Better
Death rate for pneumonia patients	14.8%	Better
Death rate for stroke patients	13.2%	SAME
Pressure ulcer rate	0.35%	SAME
Death rate among surgical inpatients with serious treatable complications	153.33%	SAME
Iatrogenic pneumothorax rate	0.22%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.69%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.23%	SAME
Postoperative respiratory failure rate	12.73%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.48%	SAME
Postoperative sepsis rate	5.86%	SAME
Postoperative wound dehiscence rate	1.76%	SAME
Abdominopelvic accidental puncture or laceration rate	1.18%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.05%	SAME

Skilled Nursing Facilities Near MEMORIAL HERMANN MEMORIAL CITY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEMORIAL HERMANN MEMORIAL CITY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Oak Bend Medical Center	5:
Parkway Place	5:
Paradigm at The Brazos	5:
Park Manor of South Belt	5:
St Dominic Village Nursing Home	5:
Richard A. Anderson (state of Texas Veterans Land	5:
The Heights of Tomball	5:
Mememorial City Nursing and Rehabilitation Center	5:
Continuing Care at Eagles Trace	5:
Mason Creek Transitional Care of Katy	5:
West Oaks Nursing and Rehab Center	5:
Cypress Pointe Health and Wellness	5:
The Rehab Suites at Magnolia Crossing	5:
The Methodist Hospital Snf	5:
Holly Hall	4:
Tuscany Village	4:
Seven Acres Jewish Senior Care Services, Inc	4:
Sterling Oaks Rehabilitation	4:
Sugar Land Health Care Center	4:
West Janisch Health Care Center	4:
The Heights On Valley Ranch	4:
Falcon Point Post Acute	4:
Fall Creek Rehabilitation and Healthcare Center	4:
Copperfield Healthcare and Rehabilitation	4:
Ashford Gardens	4:
Bayou Manor	4:
North Houston Transitional Care	4:
Sharpview Residence and Rehabilitation Center	4:
Ignite Medical Resort Katy, LLC	4:
Houston Transitional Care	4:
The Buckingham	4:
Misty Willow Healthcare and Rehabilitation Center	4:
Oakmont Healthcare and Rehabilitation Center of Ka	3:
Focused Care at Humble	3:
Highland Park Care Center	3:
The Crescent	3:
Thrive Rehabilitation of Pearland	3:
Park Manor of Cyfair	3:
Capstone Healthcare Estates at Veterans Memorial	3:
Brookdale Galleria	3:
Park Manor of Quail Valley	3:
Garden Terrace Alzheimer's Center of Excellence	3:
Harmony Care at Golfcrest	3:
Champions Healthcare at Willowbrook	3:
The Lev Attown Park	3:
Willow Creek Lodge	3:
Regent Care Center of Kingwood	3:
Lawrence Street Health Care Center	3:
Baywood Crossing Rehabilitation and Healthcare Cente	3:
Treemont Health Care Center	3:
Fort Bend Healthcare Center	3:
The Hallmark	3:
Park Manor of Tomball	3:
The Vosswood Nursing Center	3:
Cascades at Jacinto Rehab LP	2:
Birchwood of Golfcrest	2:
Brookshire Residence and Rehabilitation Center	2:
Courtyard Nursing and Rehabilitation	2:
Solera at West Houston	2:
West Houston Rehabilitation and Healthcare Center	2:
East View Healthcare	2:
Bridgecrest Rehabilitation Suites	2:
Caraday of Houston	2:
Legend Oaks Healthcare and Rehabilitation Center -	2:
Windsor Quail Valley Post-Acute Healthcare	2:
Eagle Crest Rapid Recovery	2:
Chelsea Gardens	2:
Clarewood House Extended Care Center	2:
Park Manor of Humble	2:
The Village at Gleannloch Farms	2:
Crimson Heights Health and Wellness	2:
Villa Toscana at Cypress Woods	2:
Capstone Healthcare Estates On Orem	2:
The Colonnades at Reflection Bay	2:
Park Manor of Cypress Station	2:
Deerbrook Skilled Nursing and Rehab Center	2:
The Heights of North Houston	2:
Ignite Medical Resort Webster, LLC	2:
Vista Nursing and Rehabilitation Center	2:
Focused Care at Pasadena	1:
Heritage Park of Katy Nursing and Rehabilitation	1:
Oasis at Pearland	1:
The Courtyards at Pasadena	1:
Winchester Lodge Healthcare Center	1:
Brighton Senior Living at Regency Village	1:
Focused Care at Westwood	1:
Arden Wood	1:
Paradigm at Faith Memorial	1:
The Medical Resort at Sugar Land	1:
Windsor Houston	1:
Cambridge Health and Rehabilitation Center	1:
Paradigm at First Colony	1:
Afton Oaks Nursing Center	1:
Focused Care at Beechnut	1:
Friendship Haven Healthcare and Rehabilitation Cen	1:
Terra Bella Health and Wellness Suites	1:
University Place Nursing Center	1:
Fallbrook Rehabilitation and Care Center	1:
Cypress Creek Rehabilitation and Healthcare Center	1:
Oakmont Healthcare and Rehabilitation Center of Hu	1:

Medical Groups Affiliated with MEMORIAL HERMANN MEMORIAL CITY HOSPITAL

There are 776 doctors and 170 medical groups that are affiliated with MEMORIAL HERMANN MEMORIAL CITY HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with MEMORIAL HERMANN MEMORIAL CITY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MEMORIAL HERMANN MEMORIAL CITY HOSPITAL.