HOUSTON VA MEDICAL CENTER Ratings and Reviews

  About HOUSTON VA MEDICAL CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HOUSTON VA MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	10 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	77 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	12 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	12 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	17 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	14 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Always" listened carefully to them	77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	15 %
Patients who reported that their doctors "Always" explained things in a way they could understand	76 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	15 %
Patients who reported that they "Always" received help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	21 %
Patients who reported that they "Usually" received help as soon as they wanted	26 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	20 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	21 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	23 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	13 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	17 %
Patients who reported that YES, they were given information about what to do during their recovery at home	83 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	17 %
Patients who reported that YES, they did discuss whether they would need help after discharge	83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	51 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	31 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	61 %
Patients who reported that their room and bathroom were "Always" clean	60 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	18 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	68 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	9 %
Patients who reported YES, they would definitely recommend the hospital	61 %
Patients who reported YES, they would probably recommend the hospital	30 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of HOUSTON VA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HOUSTON VA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HOUSTON VA MEDICAL CENTER: Not Available

We do not have detailed cost analysis for HOUSTON VA MEDICAL CENTER.

Infection Rates at HOUSTON VA MEDICAL CENTER

These measures show how often patients at HOUSTON VA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.12 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.26 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	5,306.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	6.47 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.46 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.25 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.30 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,819.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	9.63 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	6.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.62 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	Not Available / Not Available
MRSA Bacteremia: Predicted Cases	Not Available / Not Available
MRSA Bacteremia: Observed Cases	Not Available / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases	Not Available / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How HOUSTON VA MEDICAL CENTER Compares to Other Similar Facilities

This is how HOUSTON VA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in HOUSTON, TX

Worst Hospitals in HOUSTON, TX

Percentages of Complications and Deaths at HOUSTON VA MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.9%	SAME
Death rate for heart attack patients	10.1%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	6.5%	Better
Death rate for heart failure patients	6.6%	Better
Death rate for pneumonia patients	13.5%	Better
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.13%	Better
Death rate among surgical inpatients with serious treatable complications	149.28%	SAME
Iatrogenic pneumothorax rate	0.32%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.79%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.6%	SAME
Postoperative respiratory failure rate	9.13%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.86%	SAME
Postoperative sepsis rate	4.35%	SAME
Postoperative wound dehiscence rate	1.43%	SAME
Abdominopelvic accidental puncture or laceration rate	1.19%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.9%	SAME

Skilled Nursing Facilities Near HOUSTON VA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HOUSTON VA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Mememorial City Nursing and Rehabilitation Center	5:
Cypress Pointe Health and Wellness	5:
Richard A. Anderson (state of Texas Veterans Land	5:
The Shoal	5:
Baywind Village Skilled Nursing and Rehab	5:
The Rehab Suites at Magnolia Crossing	5:
Paradigm at The Brazos	5:
St Dominic Village Nursing Home	5:
The Methodist Hospital Snf	5:
Mrc The Crossings	5:
Continuing Care at Eagles Trace	5:
Park Manor of South Belt	5:
Oak Bend Medical Center	5:
Parkway Place	5:
West Oaks Nursing and Rehab Center	5:
Mason Creek Transitional Care of Katy	5:
Copperfield Healthcare and Rehabilitation	4:
The Buckingham	4:
Bayou Pines Care Center	4:
St James House of Baytown	4:
Falcon Point Post Acute	4:
Sugar Land Health Care Center	4:
Sterling Oaks Rehabilitation	4:
West Janisch Health Care Center	4:
Tuscany Village	4:
Focused Care at Allenbrook	4:
Seven Acres Jewish Senior Care Services, Inc	4:
Holly Hall	4:
Bayou Manor	4:
Ashford Gardens	4:
North Houston Transitional Care	4:
Houston Transitional Care	4:
Fall Creek Rehabilitation and Healthcare Center	4:
Sharpview Residence and Rehabilitation Center	4:
Ignite Medical Resort Katy, LLC	4:
Misty Willow Healthcare and Rehabilitation Center	4:
The Crescent	3:
Brookdale Galleria	3:
Treemont Health Care Center	3:
The Hallmark	3:
The Vosswood Nursing Center	3:
Sylvan Shores Health and Wellness	3:
Park Manor of Quail Valley	3:
Capstone Healthcare Estates at Veterans Memorial	3:
Baywood Crossing Rehabilitation and Healthcare Cente	3:
Highland Park Care Center	3:
Regent Care Center of Kingwood	3:
Willow Creek Lodge	3:
Thrive Rehabilitation of Pearland	3:
Champions Healthcare at Willowbrook	3:
Focused Care at Humble	3:
Garden Terrace Alzheimer's Center of Excellence	3:
Oakmont Healthcare and Rehabilitation Center of Ka	3:
Park Manor of Cyfair	3:
Harmony Care at Golfcrest	3:
The Lev Attown Park	3:
East View Healthcare	2:
Capstone Healthcare Estates On Orem	2:
Cascades at Jacinto Rehab LP	2:
Chelsea Gardens	2:
Focused Care at Cedar Bayou	2:
Vista Nursing and Rehabilitation Center	2:
Windsor Quail Valley Post-Acute Healthcare	2:
Solera at West Houston	2:
Birchwood of Golfcrest	2:
The Colonnades at Reflection Bay	2:
Courtyard Nursing and Rehabilitation	2:
Bridgecrest Rehabilitation Suites	2:
The Heights of North Houston	2:
Caraday of Houston	2:
West Houston Rehabilitation and Healthcare Center	2:
Legend Oaks Healthcare and Rehabilitation Center -	2:
Eagle Crest Rapid Recovery	2:
Crimson Heights Health and Wellness	2:
Villa Toscana at Cypress Woods	2:
Park Manor of Humble	2:
Deerbrook Skilled Nursing and Rehab Center	2:
Focused Care at Webster	2:
Park Manor of Cypress Station	2:
Clarewood House Extended Care Center	2:
Ignite Medical Resort Webster, LLC	2:
Park Manor of Westchase	1:
Oasis at Galleria LLC	1:
The Concierge	1:
Friendship Haven Healthcare and Rehabilitation Cen	1:
Oasis at Pearland	1:
The Medical Resort at Bay Area	1:
The Lakes at Texas City	1:
Cambridge Health and Rehabilitation Center	1:
Paradigm at Westbury	1:
Rollingbrook Rehabilitation and Healthcare Center	1:
Pasadena Post Acute	1:
Focused Care at Pasadena	1:
Laurel Court	1:
Bay Ridge Healthcare Center	1:
Arden Wood	1:
The Courtyards at Pasadena	1:
Windsor Houston	1:
Seabreeze Nursing and Rehabilitation	1:
Brighton Senior Living at Regency Village	1:

Medical Groups Affiliated with HOUSTON VA MEDICAL CENTER

There are 0 doctors and 0 medical groups that are affiliated with HOUSTON VA MEDICAL CENTER.