HCA HOUSTON HEALTHCARE WEST Ratings and Reviews

About HCA HOUSTON HEALTHCARE WEST

HCA HOUSTON HEALTHCARE WEST is a Acute Care Hospitals. It is in HOUSTON, TX. Its type of ownership is Proprietary. The facility's Medicare ID is 450644. It does provide emergency services. There are 222 medical professionals and 88 doctor groups affiliated with the hospital. On average at HCA HOUSTON HEALTHCARE WEST, emergency patients were charged $30,216. This is higher than the state average of $27,898. It is also higher than the national average of $25,828.

Quick Links to HCA HOUSTON HEALTHCARE WEST Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HCA HOUSTON HEALTHCARE WEST to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	64 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	11 %
Patients who reported that their nurses "Usually" communicated well	25 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	72 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	22 %
Patients who reported that their nurses "Always" listened carefully to them	61 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their nurses "Usually" listened carefully to them	28 %
Patients who reported that their nurses "Always" explained things in a way they could understand	59 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	15 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	26 %
Patients who reported that their doctors "Always" communicated well	68 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	12 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	76 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	9 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	64 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	12 %
Patients who reported that their doctors "Usually" listened carefully to them	24 %
Patients who reported that their doctors "Always" explained things in a way they could understand	63 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	15 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	19 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	39 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	24 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	24 %
Patients who reported that staff "Always" explained about medicines before giving it to them	47 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	32 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	57 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	18 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	25 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	46 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	24 %
Patients who reported that YES, they were given information about what to do during their recovery at home	76 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	26 %
Patients who reported that YES, they did discuss whether they would need help after discharge	74 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	21 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	79 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	11 %
Patients who "Strongly Agree" they understood their care when they left the hospital	44 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	15 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	36 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	10 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	53 %
Patients who reported that their room and bathroom were "Always" clean	70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	29 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	52 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	15 %
Patients who reported YES, they would definitely recommend the hospital	52 %
Patients who reported YES, they would probably recommend the hospital	33 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of HCA HOUSTON HEALTHCARE WEST, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HCA HOUSTON HEALTHCARE WEST provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HCA HOUSTON HEALTHCARE WEST: Not Available

Detailed table for spending and period for patients at HCA HOUSTON HEALTHCARE WEST:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$18
Hospice (1 to 3 days Prior to Index Hospital Admission)	$13
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$67
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$178
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$22
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$11
Carrier (1 to 3 days Prior to Index Hospital Admission)	$793
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,252
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$43
Carrier (During Index Hospital Admission)	$1,653
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$537
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$346
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$8,102
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$756
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,862
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$266
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,294
Total (Complete Episode)	$30,216

Infection Rates at HCA HOUSTON HEALTHCARE WEST

These measures show how often patients at HCA HOUSTON HEALTHCARE WEST contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.01 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.09 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	4,195.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	4.53 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.22 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.07 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.37 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,504.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	4.82 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.42 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	29.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.81 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	73.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.59 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	5.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.12 / Same
MRSA Bacteremia: Upper Confidence Limit	2.43 / Same
MRSA Bacteremia: Patient Days	38,791.00 / Same
MRSA Bacteremia: Predicted Cases	2.72 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.74 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	-- / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.21 / Better
Clostridium Difficile (C.Diff): Patient Days	35,135.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	14.47 / Better
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Better
Clostridium Difficile (C.Diff)	0.00 / Better

How HCA HOUSTON HEALTHCARE WEST Compares to Other Similar Facilities

This is how HCA HOUSTON HEALTHCARE WEST compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in HOUSTON, TX

Worst Hospitals in HOUSTON, TX

Percentages of Complications and Deaths at HCA HOUSTON HEALTHCARE WEST

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	11.2%	SAME
Death rate for CABG surgery patients	3.7%	SAME
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	10.3%	SAME
Death rate for pneumonia patients	17.7%	SAME
Death rate for stroke patients	11.6%	SAME
Pressure ulcer rate	0.17%	SAME
Death rate among surgical inpatients with serious treatable complications	146.91%	SAME
Iatrogenic pneumothorax rate	0.34%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.1%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.46%	SAME
Postoperative respiratory failure rate	13.74%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.95%	SAME
Postoperative sepsis rate	5.41%	SAME
Postoperative wound dehiscence rate	1.95%	SAME
Abdominopelvic accidental puncture or laceration rate	0.97%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1%	SAME

Skilled Nursing Facilities Near HCA HOUSTON HEALTHCARE WEST

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HCA HOUSTON HEALTHCARE WEST ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Cypress Pointe Health and Wellness	5:
Mason Creek Transitional Care of Katy	5:
Richard A. Anderson (state of Texas Veterans Land	5:
The Rehab Suites at Magnolia Crossing	5:
The Heights of Tomball	5:
Mememorial City Nursing and Rehabilitation Center	5:
Parkway Place	5:
Oak Bend Medical Center	5:
Park Manor of South Belt	5:
St Dominic Village Nursing Home	5:
Continuing Care at Eagles Trace	5:
Paradigm at The Brazos	5:
The Methodist Hospital Snf	5:
West Oaks Nursing and Rehab Center	5:
Tuscany Village	4:
Sterling Oaks Rehabilitation	4:
West Janisch Health Care Center	4:
Holly Hall	4:
Copperfield Healthcare and Rehabilitation	4:
Misty Willow Healthcare and Rehabilitation Center	4:
Spjst Rest Home No 2	4:
North Houston Transitional Care	4:
Ashford Gardens	4:
Fall Creek Rehabilitation and Healthcare Center	4:
Sugar Land Health Care Center	4:
Bayou Manor	4:
Sharpview Residence and Rehabilitation Center	4:
The Buckingham	4:
Seven Acres Jewish Senior Care Services, Inc	4:
Ignite Medical Resort Katy, LLC	4:
Houston Transitional Care	4:
Falcon Point Post Acute	4:
Park Manor of Tomball	3:
Park Manor of Quail Valley	3:
Oakmont Healthcare and Rehabilitation Center of Ka	3:
Highland Park Care Center	3:
Champions Healthcare at Willowbrook	3:
Garden Terrace Alzheimer's Center of Excellence	3:
Capstone Healthcare Estates at Veterans Memorial	3:
Park Manor of Cyfair	3:
Focused Care at Humble	3:
Harmony Care at Golfcrest	3:
Fort Bend Healthcare Center	3:
Willow Creek Lodge	3:
The Crescent	3:
The Lev Attown Park	3:
Brookdale Galleria	3:
Treemont Health Care Center	3:
Thrive Rehabilitation of Pearland	3:
The Hallmark	3:
Lawrence Street Health Care Center	3:
The Vosswood Nursing Center	3:
Regent Care Center of Kingwood	3:
West Houston Rehabilitation and Healthcare Center	2:
Solera at West Houston	2:
Caraday of Houston	2:
Legend Oaks Healthcare and Rehabilitation Center -	2:
Eagle Crest Rapid Recovery	2:
Chelsea Gardens	2:
Clarewood House Extended Care Center	2:
Park Manor of Humble	2:
Villa Toscana at Cypress Woods	2:
Crimson Heights Health and Wellness	2:
Deerbrook Skilled Nursing and Rehab Center	2:
The Heights of North Houston	2:
Windsor Quail Valley Post-Acute Healthcare	2:
Capstone Healthcare Estates On Orem	2:
Park Manor of Cypress Station	2:
The Colonnades at Reflection Bay	2:
Birchwood of Golfcrest	2:
Cascades at Jacinto Rehab LP	2:
Courtyard Nursing and Rehabilitation	2:
Brookshire Residence and Rehabilitation Center	2:
Heritage Park of Katy Nursing and Rehabilitation	1:
Focused Care at Westwood	1:
Paradigm at Faith Memorial	1:
Arden Wood	1:
Windsor Houston	1:
Laurel Court	1:
Friendship Haven Healthcare and Rehabilitation Cen	1:
Oasis at Pearland	1:
Afton Oaks Nursing Center	1:
Focused Care at Beechnut	1:
The Medical Resort at Sugar Land	1:
University Place Nursing Center	1:
Fallbrook Rehabilitation and Care Center	1:
Cambridge Health and Rehabilitation Center	1:
Paradigm at First Colony	1:
Cypress Creek Rehabilitation and Healthcare Center	1:
Terra Bella Health and Wellness Suites	1:
Oakmont Healthcare and Rehabilitation Center of Hu	1:
Northwest Health and Rehabilitation Center	1:
Park Manor of Westchase	1:
Oasis at Galleria LLC	1:
Paradigm at Westbury	1:
The Concierge	1:
Pasadena Post Acute	1:
Focused Care at Pasadena	1:
Casa Azul Skilled Nursing and Rehabilitation	1:
Winchester Lodge Healthcare Center	1:

Medical Groups Affiliated with HCA HOUSTON HEALTHCARE WEST

There are 222 doctors and 88 medical groups that are affiliated with HCA HOUSTON HEALTHCARE WEST.

Affiliated Doctor Groups

The list of medical professionals associated with HCA HOUSTON HEALTHCARE WEST is very long, so we have added another pages. See a list of medical professionals associated with HCA HOUSTON HEALTHCARE WEST.