MEMORIAL HERMANN SUGAR LAND HOSPITAL Ratings and Reviews

About MEMORIAL HERMANN SUGAR LAND HOSPITAL

MEMORIAL HERMANN SUGAR LAND HOSPITAL is a Acute Care Hospitals. It is in SUGAR LAND, TX. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 450848. It does provide emergency services. There are 485 medical professionals and 115 doctor groups affiliated with the hospital. On average at MEMORIAL HERMANN SUGAR LAND HOSPITAL, emergency patients were charged $25,194. This is lower than the state average of $27,898. It is also lower than the national average of $25,828.

Quick Links to MEMORIAL HERMANN SUGAR LAND HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEMORIAL HERMANN SUGAR LAND HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	80 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	15 %
Patients who reported that their doctors "Always" explained things in a way they could understand	77 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	16 %
Patients who reported that they "Always" received help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	16 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	53 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	59 %
Patients who reported that their room and bathroom were "Always" clean	73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	59 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	8 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	17 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	73 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	73 %
Patients who reported YES, they would probably recommend the hospital	21 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MEMORIAL HERMANN SUGAR LAND HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEMORIAL HERMANN SUGAR LAND HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MEMORIAL HERMANN SUGAR LAND HOSPITAL: Not Available

Detailed table for spending and period for patients at MEMORIAL HERMANN SUGAR LAND HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$18
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$70
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$136
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$13
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$13
Carrier (1 to 3 days Prior to Index Hospital Admission)	$803
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,689
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$19
Carrier (During Index Hospital Admission)	$1,665
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$878
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$403
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,568
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$781
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,314
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$139
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,684
Total (Complete Episode)	$25,194

Infection Rates at MEMORIAL HERMANN SUGAR LAND HOSPITAL

These measures show how often patients at MEMORIAL HERMANN SUGAR LAND HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.47 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.83 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	4,423.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	3.91 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	5.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.28 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.01 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.34 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,617.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	3.68 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.27 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.35 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.08 / Same
SSI - Colon Surgery: Number of Procedures	207.00 / Same
SSI - Colon Surgery: Predicted Cases	5.32 / Same
SSI - Colon Surgery: Observed Cases	5.00 / Same
SSI - Colon Surgery	0.94 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	147.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.99 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	3.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.86 / Same
MRSA Bacteremia: Upper Confidence Limit	4.40 / Same
MRSA Bacteremia: Patient Days	51,834.00 / Same
MRSA Bacteremia: Predicted Cases	2.84 / Same
MRSA Bacteremia: Observed Cases	6.00 / Same
MRSA Bacteremia	2.12 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.00 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.26 / Better
Clostridium Difficile (C.Diff): Patient Days	45,713.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	19.26 / Better
Clostridium Difficile (C.Diff): Observed Cases	1.00 / Better
Clostridium Difficile (C.Diff)	0.05 / Better

How MEMORIAL HERMANN SUGAR LAND HOSPITAL Compares to Other Similar Facilities

This is how MEMORIAL HERMANN SUGAR LAND HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SUGAR LAND, TX

Worst Hospitals in SUGAR LAND, TX

Percentages of Complications and Deaths at MEMORIAL HERMANN SUGAR LAND HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	12.6%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.2%	SAME
Death rate for heart failure patients	11.4%	SAME
Death rate for pneumonia patients	16.9%	SAME
Death rate for stroke patients	13.7%	SAME
Pressure ulcer rate	0.33%	SAME
Death rate among surgical inpatients with serious treatable complications	151.14%	SAME
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.17%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.49%	SAME
Postoperative respiratory failure rate	8.46%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.28%	SAME
Postoperative sepsis rate	4.77%	SAME
Postoperative wound dehiscence rate	1.91%	SAME
Abdominopelvic accidental puncture or laceration rate	0.82%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.86%	SAME

Skilled Nursing Facilities Near MEMORIAL HERMANN SUGAR LAND HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEMORIAL HERMANN SUGAR LAND HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Oak Bend Medical Center	5:
Paradigm at The Brazos	5:
Richard A. Anderson (state of Texas Veterans Land	5:
St Dominic Village Nursing Home	5:
The Methodist Hospital Snf	5:
West Oaks Nursing and Rehab Center	5:
Continuing Care at Eagles Trace	5:
Parkway Place	5:
Mason Creek Transitional Care of Katy	5:
Mememorial City Nursing and Rehabilitation Center	5:
Cypress Pointe Health and Wellness	5:
Spjst Rest Home No 2	4:
Tuscany Village	4:
Sugar Land Health Care Center	4:
Seven Acres Jewish Senior Care Services, Inc	4:
Houston Transitional Care	4:
Holly Hall	4:
Bayou Manor	4:
Sharpview Residence and Rehabilitation Center	4:
The Buckingham	4:
Falcon Point Post Acute	4:
Ignite Medical Resort Katy, LLC	4:
Sterling Oaks Rehabilitation	4:
West Janisch Health Care Center	4:
Ashford Gardens	4:
Copperfield Healthcare and Rehabilitation	4:
Fort Bend Healthcare Center	3:
Thrive Rehabilitation of Pearland	3:
Park Manor of Quail Valley	3:
The Crescent	3:
Garden Terrace Alzheimer's Center of Excellence	3:
Harmony Care at Golfcrest	3:
The Lev Attown Park	3:
Brookdale Galleria	3:
Treemont Health Care Center	3:
The Hallmark	3:
The Vosswood Nursing Center	3:
Oakmont Healthcare and Rehabilitation Center of Ka	3:
Highland Park Care Center	3:
Capstone Healthcare Estates at Veterans Memorial	3:
Wharton Nursing and Rehabilitation Center	2:
Chelsea Gardens	2:
Windsor Quail Valley Post-Acute Healthcare	2:
The Colonnades at Reflection Bay	2:
Capstone Healthcare Estates On Orem	2:
Birchwood of Golfcrest	2:
Courtyard Nursing and Rehabilitation	2:
West Houston Rehabilitation and Healthcare Center	2:
Clarewood House Extended Care Center	2:
Brookshire Residence and Rehabilitation Center	2:
Solera at West Houston	2:
Caraday of Houston	2:
Legend Oaks Healthcare and Rehabilitation Center -	2:
Eagle Crest Rapid Recovery	2:
Rosenberg Health and Rehabilitation Center	1:
Oasis at Pearland	1:
Cambridge Health and Rehabilitation Center	1:
Richmond Health Care Center	1:
The Medical Resort at Sugar Land	1:
Paradigm at First Colony	1:
Terra Bella Health and Wellness Suites	1:
Paradigm at Westbury	1:
Focused Care at Westwood	1:
Afton Oaks Nursing Center	1:
Focused Care at Beechnut	1:
University Place Nursing Center	1:
Park Manor of Westchase	1:
Oasis at Galleria LLC	1:
The Concierge	1:
Casa Azul Skilled Nursing and Rehabilitation	1:
Heritage Park of Katy Nursing and Rehabilitation	1:
Arden Wood	1:
Windsor Houston	1:
Spring Branch Transitional Care Center	No Data
Paradigm at Woodwind Lakes	No Data

Medical Groups Affiliated with MEMORIAL HERMANN SUGAR LAND HOSPITAL

There are 485 doctors and 115 medical groups that are affiliated with MEMORIAL HERMANN SUGAR LAND HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with MEMORIAL HERMANN SUGAR LAND HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MEMORIAL HERMANN SUGAR LAND HOSPITAL.