MEMORIAL HERMANN KATY HOSPITAL Ratings and Reviews

About MEMORIAL HERMANN KATY HOSPITAL

MEMORIAL HERMANN KATY HOSPITAL is a Acute Care Hospitals. It is in KATY, TX. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 450847. It does provide emergency services. There are 567 medical professionals and 150 doctor groups affiliated with the hospital. On average at MEMORIAL HERMANN KATY HOSPITAL, emergency patients were charged $27,633. This is lower than the state average of $27,898. It is also higher than the national average of $25,828.

Quick Links to MEMORIAL HERMANN KATY HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEMORIAL HERMANN KATY HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	16 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	66 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	49 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	19 %
Patients who reported that YES, they did discuss whether they would need help after discharge	81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	52 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	61 %
Patients who reported that their room and bathroom were "Always" clean	74 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	16 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	61 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	7 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	68 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	69 %
Patients who reported YES, they would probably recommend the hospital	25 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MEMORIAL HERMANN KATY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEMORIAL HERMANN KATY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MEMORIAL HERMANN KATY HOSPITAL: Not Available

Detailed table for spending and period for patients at MEMORIAL HERMANN KATY HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$18
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$44
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$90
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$43
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$12
Carrier (1 to 3 days Prior to Index Hospital Admission)	$819
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,411
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$38
Carrier (During Index Hospital Admission)	$1,517
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$859
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$401
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$5,535
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$818
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,981
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$170
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,874
Total (Complete Episode)	$27,633

Infection Rates at MEMORIAL HERMANN KATY HOSPITAL

These measures show how often patients at MEMORIAL HERMANN KATY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.51 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	4,241.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	3.27 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.31 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.08 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.56 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,170.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	4.25 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.47 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.01 / Better
SSI - Colon Surgery: Upper Confidence Limit	0.93 / Better
SSI - Colon Surgery: Number of Procedures	198.00 / Better
SSI - Colon Surgery: Predicted Cases	5.32 / Better
SSI - Colon Surgery: Observed Cases	1.00 / Better
SSI - Colon Surgery	0.19 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.33 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.53 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	288.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.31 / Same
SSI - Abdominal Hysterectomy: Observed Cases	3.00 / Same
SSI - Abdominal Hysterectomy	1.30 / Same
MRSA Bacteremia: Lower Confidence Limit	0.26 / Same
MRSA Bacteremia: Upper Confidence Limit	2.79 / Same
MRSA Bacteremia: Patient Days	58,976.00 / Same
MRSA Bacteremia: Predicted Cases	2.93 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	1.03 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.08 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.47 / Better
Clostridium Difficile (C.Diff): Patient Days	54,778.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	23.64 / Better
Clostridium Difficile (C.Diff): Observed Cases	5.00 / Better
Clostridium Difficile (C.Diff)	0.21 / Better

How MEMORIAL HERMANN KATY HOSPITAL Compares to Other Similar Facilities

This is how MEMORIAL HERMANN KATY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in KATY, TX

Worst Hospitals in KATY, TX

Percentages of Complications and Deaths at MEMORIAL HERMANN KATY HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	14.7%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.9%	SAME
Death rate for heart failure patients	10.2%	SAME
Death rate for pneumonia patients	17.6%	SAME
Death rate for stroke patients	14.1%	SAME
Pressure ulcer rate	0.28%	SAME
Death rate among surgical inpatients with serious treatable complications	164.1%	SAME
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.6%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.52%	SAME
Postoperative respiratory failure rate	8.81%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.11%	SAME
Postoperative sepsis rate	4.73%	SAME
Postoperative wound dehiscence rate	2.79%	SAME
Abdominopelvic accidental puncture or laceration rate	0.83%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.91%	SAME

Skilled Nursing Facilities Near MEMORIAL HERMANN KATY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEMORIAL HERMANN KATY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Oak Bend Medical Center	5:
Paradigm at The Brazos	5:
St Dominic Village Nursing Home	5:
The Methodist Hospital Snf	5:
West Oaks Nursing and Rehab Center	5:
Continuing Care at Eagles Trace	5:
Parkway Place	5:
Mason Creek Transitional Care of Katy	5:
Mememorial City Nursing and Rehabilitation Center	5:
Cypress Pointe Health and Wellness	5:
The Heights of Tomball	5:
Tuscany Village	4:
Sugar Land Health Care Center	4:
Seven Acres Jewish Senior Care Services, Inc	4:
Houston Transitional Care	4:
Holly Hall	4:
Bayou Manor	4:
Sharpview Residence and Rehabilitation Center	4:
The Buckingham	4:
Falcon Point Post Acute	4:
Ignite Medical Resort Katy, LLC	4:
Sterling Oaks Rehabilitation	4:
West Janisch Health Care Center	4:
Ashford Gardens	4:
Copperfield Healthcare and Rehabilitation	4:
Misty Willow Healthcare and Rehabilitation Center	4:
North Houston Transitional Care	4:
Fort Bend Healthcare Center	3:
Park Manor of Quail Valley	3:
The Crescent	3:
Garden Terrace Alzheimer's Center of Excellence	3:
The Lev Attown Park	3:
Brookdale Galleria	3:
Treemont Health Care Center	3:
The Hallmark	3:
The Vosswood Nursing Center	3:
Oakmont Healthcare and Rehabilitation Center of Ka	3:
Highland Park Care Center	3:
Capstone Healthcare Estates at Veterans Memorial	3:
Park Manor of Cyfair	3:
Champions Healthcare at Willowbrook	3:
Willow Creek Lodge	3:
Park Manor of Tomball	3:
Lawrence Street Health Care Center	3:
Chelsea Gardens	2:
Windsor Quail Valley Post-Acute Healthcare	2:
The Colonnades at Reflection Bay	2:
Capstone Healthcare Estates On Orem	2:
West Houston Rehabilitation and Healthcare Center	2:
Clarewood House Extended Care Center	2:
Brookshire Residence and Rehabilitation Center	2:
Colonial Belle Nursing Home Sealy	2:
Solera at West Houston	2:
Caraday of Houston	2:
Legend Oaks Healthcare and Rehabilitation Center -	2:
Eagle Crest Rapid Recovery	2:
Villa Toscana at Cypress Woods	2:
Park Manor of Cypress Station	2:
The Heights of North Houston	2:
The Village at Gleannloch Farms	2:
Rosenberg Health and Rehabilitation Center	1:
Cambridge Health and Rehabilitation Center	1:
Richmond Health Care Center	1:
The Medical Resort at Sugar Land	1:
Paradigm at First Colony	1:
Terra Bella Health and Wellness Suites	1:
Paradigm at Westbury	1:
Focused Care at Westwood	1:
Focused Care at Beechnut	1:
University Place Nursing Center	1:
Park Manor of Westchase	1:
Oasis at Galleria LLC	1:
The Concierge	1:
Casa Azul Skilled Nursing and Rehabilitation	1:
Heritage Park of Katy Nursing and Rehabilitation	1:
Arden Wood	1:
Windsor Houston	1:
Fallbrook Rehabilitation and Care Center	1:
Cypress Creek Rehabilitation and Healthcare Center	1:
Northwest Health and Rehabilitation Center	1:
Tomball Rehab and Nursing	1:
The Broadmoor at Creekside Park	1:
Spring Branch Transitional Care Center	No Data
Paradigm at Woodwind Lakes	No Data

Medical Groups Affiliated with MEMORIAL HERMANN KATY HOSPITAL

There are 567 doctors and 150 medical groups that are affiliated with MEMORIAL HERMANN KATY HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with MEMORIAL HERMANN KATY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MEMORIAL HERMANN KATY HOSPITAL.