CHI ST LUKE'S PATIENTS MEDICAL CENTER Ratings and Reviews

About CHI ST LUKE'S PATIENTS MEDICAL CENTER

CHI ST LUKE'S PATIENTS MEDICAL CENTER is a Acute Care Hospitals. It is in PASADENA, TX. Its type of ownership is Physician. The facility's Medicare ID is 670031. It does provide emergency services. There are 113 medical professionals and 52 doctor groups affiliated with the hospital. On average at CHI ST LUKE'S PATIENTS MEDICAL CENTER, emergency patients were charged $24,139. This is lower than the state average of $27,898. It is also lower than the national average of $25,828.

Quick Links to CHI ST LUKE'S PATIENTS MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CHI ST LUKE'S PATIENTS MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	80 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	16 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	66 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	9 %
Patients who reported that they "Usually" received help as soon as they wanted	25 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	69 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	6 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	25 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	64 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	20 %
Patients who reported that YES, they were given information about what to do during their recovery at home	80 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	81 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	51 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	31 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	63 %
Patients who reported that their room and bathroom were "Always" clean	71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	17 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	64 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	6 %
Patients who reported that the area around their room was "Usually" quiet at night	30 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	73 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	73 %
Patients who reported YES, they would probably recommend the hospital	22 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of CHI ST LUKE'S PATIENTS MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CHI ST LUKE'S PATIENTS MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CHI ST LUKE'S PATIENTS MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at CHI ST LUKE'S PATIENTS MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$33
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$20
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$82
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$5
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$13
Carrier (1 to 3 days Prior to Index Hospital Admission)	$624
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,578
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$18
Carrier (During Index Hospital Admission)	$1,431
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$652
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$203
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$6,249
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$583
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,575
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$111
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,962
Total (Complete Episode)	$24,139

Infection Rates at CHI ST LUKE'S PATIENTS MEDICAL CENTER

These measures show how often patients at CHI ST LUKE'S PATIENTS MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.27 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,502.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.17 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.46 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.41 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,007.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.05 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.49 / Same
SSI - Colon Surgery: Lower Confidence Limit	-- / Same
SSI - Colon Surgery: Upper Confidence Limit	2.80 / Same
SSI - Colon Surgery: Number of Procedures	39.00 / Same
SSI - Colon Surgery: Predicted Cases	1.07 / Same
SSI - Colon Surgery: Observed Cases	0.00 / Same
SSI - Colon Surgery	0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	7.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.06 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	13,990.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.55 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.01 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.23 / Same
Clostridium Difficile (C.Diff): Patient Days	13,990.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	4.00 / Same
Clostridium Difficile (C.Diff): Observed Cases	1.00 / Same
Clostridium Difficile (C.Diff)	0.25 / Same

How CHI ST LUKE'S PATIENTS MEDICAL CENTER Compares to Other Similar Facilities

This is how CHI ST LUKE'S PATIENTS MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PASADENA, TX

Worst Hospitals in PASADENA, TX

Percentages of Complications and Deaths at CHI ST LUKE'S PATIENTS MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.7%	SAME
Death rate for heart failure patients	11.8%	SAME
Death rate for pneumonia patients	15.8%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.32%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.34%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.52%	SAME
Postoperative respiratory failure rate	11.48%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.99%	SAME
Postoperative sepsis rate	4.97%	SAME
Postoperative wound dehiscence rate	1.95%	SAME
Abdominopelvic accidental puncture or laceration rate	0.98%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1%	SAME

Skilled Nursing Facilities Near CHI ST LUKE'S PATIENTS MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CHI ST LUKE'S PATIENTS MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
The Meridian	5:
The Shoal	5:
Baywind Village Skilled Nursing and Rehab	5:
Mrc The Crossings	5:
Tuscany Village	5:
The Rehab Suites at Magnolia Crossing	5:
Park Manor of South Belt	5:
Bayou Manor	5:
St Dominic Village Nursing Home	5:
The Methodist Hospital Snf	5:
St James House of Baytown	5:
Bayou Pines Care Center	4:
Ignite Medical Resort Webster, LLC	4:
Seven Acres Jewish Senior Care Services, Inc	4:
Holly Hall	4:
Sharpview Residence and Rehabilitation Center	4:
Treemont Health Care Center	4:
The Buckingham	4:
West Janisch Health Care Center	4:
Capstone Healthcare Estates at Veterans Memorial	4:
Fall Creek Rehabilitation and Healthcare Center	4:
Misty Willow Healthcare and Rehabilitation Center	4:
North Houston Transitional Care	4:
Thrive Rehabilitation of Pearland	3:
Chelsea Gardens	3:
The Colonnades at Reflection Bay	3:
Park Manor of Quail Valley	3:
Richard A. Anderson (state of Texas Veterans Land	3:
Baywood Crossing Rehabilitation and Healthcare Cente	3:
Sylvan Shores Health and Wellness	3:
Houston Transitional Care	3:
Garden Terrace Alzheimer's Center of Excellence	3:
The Lev Attown Park	3:
The Hallmark	3:
The Vosswood Nursing Center	3:
Focused Care at Allenbrook	3:
Highland Park Care Center	3:
Caraday of Houston	3:
Legend Oaks Healthcare and Rehabilitation Center -	3:
Champions Healthcare at Willowbrook	3:
Focused Care at Humble	3:
Deerbrook Skilled Nursing and Rehab Center	3:
The Phoenix Post-Acute	2:
Focused Care at Webster	2:
Windsor Quail Valley Post-Acute Healthcare	2:
Capstone Healthcare Estates On Orem	2:
Vista Nursing and Rehabilitation Center	2:
Birchwood of Golfcrest	2:
Courtyard Nursing and Rehabilitation	2:
The Courtyards at Pasadena	2:
Clarewood House Extended Care Center	2:
Cascades at Jacinto Rehab LP	2:
East View Healthcare	2:
Bridgecrest Rehabilitation Suites	2:
Windsor Houston	2:
Ashford Gardens	2:
Park Manor of Humble	2:
Crimson Heights Health and Wellness	2:
Laurel Court	1:
The Lakes at Texas City	1:
Seabreeze Nursing and Rehabilitation	1:
Solidago Health and Rehabilitation	1:
Winchester Lodge Healthcare Center	1:
Regent Care Center of League City	1:
Friendship Haven Healthcare and Rehabilitation Cen	1:
Brighton Senior Living at Regency Village	1:
Oasis at Pearland	1:
Terra Bella Health and Wellness Suites	1:
The Medical Resort at Bay Area	1:
Paradigm at Westbury	1:
Pasadena Post Acute	1:
Focused Care at Pasadena	1:
Bay Ridge Healthcare Center	1:
Focused Care at Westwood	1:
Paradigm at Faith Memorial	1:
Afton Oaks Nursing Center	1:
University Place Nursing Center	1:
Harmony Care at Golfcrest	1:
Oasis at Galleria LLC	1:
Brookdale Galleria	1:
Mont Belvieu Rehabilitation and Healthcare Center	1:
Rollingbrook Rehabilitation and Healthcare Center	1:
Focused Care at Burnet Bay	1:
Focused Care at Cedar Bayou	1:
Mememorial City Nursing and Rehabilitation Center	1:
Arden Wood	1:
Oakmont Healthcare and Rehabilitation Center of Hu	1:
Villa Toscana at Cypress Woods	1:
Hca Houston Healthcare Southeast	No Data
Spring Branch Transitional Care Center	No Data
Paradigm at Woodwind Lakes	No Data

Medical Groups Affiliated with CHI ST LUKE'S PATIENTS MEDICAL CENTER

There are 113 doctors and 52 medical groups that are affiliated with CHI ST LUKE'S PATIENTS MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with CHI ST LUKE'S PATIENTS MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with CHI ST LUKE'S PATIENTS MEDICAL CENTER.