CHRISTUS SANTA ROSA MEDICAL CENTER Ratings and Reviews

About CHRISTUS SANTA ROSA MEDICAL CENTER

CHRISTUS SANTA ROSA MEDICAL CENTER is a Acute Care Hospitals. It is in SAN ANTONIO, TX. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 450237. It does provide emergency services. There are 762 medical professionals and 282 doctor groups affiliated with the hospital. On average at CHRISTUS SANTA ROSA MEDICAL CENTER, emergency patients were charged $28,424. This is higher than the state average of $27,898. It is also higher than the national average of $25,828.

Quick Links to CHRISTUS SANTA ROSA MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CHRISTUS SANTA ROSA MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	16 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	11 %
Patients who reported that their nurses "Always" listened carefully to them	74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	18 %
Patients who reported that their doctors "Always" communicated well	75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	25 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	24 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	16 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	15 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	52 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	43 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	58 %
Patients who reported that their room and bathroom were "Always" clean	76 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	17 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	62 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	7 %
Patients who reported that the area around their room was "Usually" quiet at night	31 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	71 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	72 %
Patients who reported YES, they would probably recommend the hospital	20 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of CHRISTUS SANTA ROSA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CHRISTUS SANTA ROSA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CHRISTUS SANTA ROSA MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at CHRISTUS SANTA ROSA MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$19
Hospice (1 to 3 days Prior to Index Hospital Admission)	$4
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$23
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$143
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$9
Carrier (1 to 3 days Prior to Index Hospital Admission)	$782
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,684
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$28
Carrier (During Index Hospital Admission)	$1,621
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$871
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$327
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$6,445
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$757
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,602
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$111
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,983
Total (Complete Episode)	$28,424

Infection Rates at CHRISTUS SANTA ROSA MEDICAL CENTER

These measures show how often patients at CHRISTUS SANTA ROSA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.34 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.54 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	9,843.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	9.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	7.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.78 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.30 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.38 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	10,053.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	10.06 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	7.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.70 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.30 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.83 / Same
SSI - Colon Surgery: Number of Procedures	214.00 / Same
SSI - Colon Surgery: Predicted Cases	6.06 / Same
SSI - Colon Surgery: Observed Cases	5.00 / Same
SSI - Colon Surgery	0.83 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.80 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	186.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.67 / Same
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Same
SSI - Abdominal Hysterectomy	0.00 / Same
MRSA Bacteremia: Lower Confidence Limit	0.21 / Same
MRSA Bacteremia: Upper Confidence Limit	1.62 / Same
MRSA Bacteremia: Patient Days	104,909.00 / Same
MRSA Bacteremia: Predicted Cases	5.97 / Same
MRSA Bacteremia: Observed Cases	4.00 / Same
MRSA Bacteremia	0.67 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.13 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.40 / Better
Clostridium Difficile (C.Diff): Patient Days	103,830.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	54.02 / Better
Clostridium Difficile (C.Diff): Observed Cases	13.00 / Better
Clostridium Difficile (C.Diff)	0.24 / Better

How CHRISTUS SANTA ROSA MEDICAL CENTER Compares to Other Similar Facilities

This is how CHRISTUS SANTA ROSA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SAN ANTONIO, TX

Worst Hospitals in SAN ANTONIO, TX

Percentages of Complications and Deaths at CHRISTUS SANTA ROSA MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.8%	SAME
Death rate for heart attack patients	13.4%	SAME
Death rate for CABG surgery patients	3.3%	SAME
Death rate for COPD patients	7.8%	SAME
Death rate for heart failure patients	10.5%	SAME
Death rate for pneumonia patients	19.2%	SAME
Death rate for stroke patients	12.9%	SAME
Pressure ulcer rate	1.62%	Worse
Death rate among surgical inpatients with serious treatable complications	164.83%	SAME
Iatrogenic pneumothorax rate	0.28%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	3.02%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.11%	SAME
Postoperative respiratory failure rate	16.68%	Worse
Perioperative pulmonary embolism or deep vein thrombosis rate	3.55%	SAME
Postoperative sepsis rate	6.44%	SAME
Postoperative wound dehiscence rate	3.35%	SAME
Abdominopelvic accidental puncture or laceration rate	1.09%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.59%	Worse

Skilled Nursing Facilities Near CHRISTUS SANTA ROSA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CHRISTUS SANTA ROSA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Devine Health and Rehabilitation	5:
St. Francis Nursing Home	5:
The Village at Incarnate Word	5:
Remington Transitional Care of San Antonio	5:
The Army Residence Community Health Care Center	5:
The Heights On Huebner	5:
Coronado at Stone Oak	5:
Care Choice of Boerne	5:
Legend Oaks Healthcare and Rehabilitation - West S	4:
Morningside Manor	4:
Mccullough Hall Nursing Center Inc	3:
Legend Oaks Healthcare and Rehabilitation Center -	3:
San Jose Nursing Center	3:
Medina Valley Health and Rehabilitation Center	3:
Buena Vida Nursing and Rehab-San Antonio	3:
The Mission at Blue Skies of Texas East	3:
Retama Manor Nursing Center/san Antonio West	3:
Normandy Terrace Nursing and Rehabilitation Center	3:
Westover Hills Rehabilitation and Healthcare	3:
The Sarah Roberts French Home	3:
Windemere at Westover Hills	3:
Inspiration Hills Rehabilitation Center	3:
Silver Creek Manor	3:
Heritage Nursing and Rehabilitation	3:
Regent Care Center Oakwell Farms	3:
Mesa Vista Inn Health Center	3:
Ignite Medical Resort San Antonio, LLC	3:
Huebner Creek Health and Rehabilitation Center	3:
Windcrest Nursing and Rehabilitation	3:
Estates at Shavano Park	3:
Kendall House Wellness and Rehabilitation	3:
Harbor Valley Health and Rehabilitation	2:
Sunrise Nursing and Rehab Center	2:
Windsor Mission Oaks	2:
Highland Nursing Center	2:
River City Care Center	2:
Lakeside Nursing and Rehabilitation Center	2:
Memorial Medical Nursing Center	2:
San Pedro Manor	2:
Meridian Care Monte Vista	2:
Parklane West Healthcare Center	2:
Northeast Rehabilitation and Healthcare Center	2:
Juniper Village at Lincoln Heights	2:
The Lev at San Antonio	2:
Sorrento	2:
Mystic Park Nursing and Rehabilitation Center	2:
Patriot Heights Health Care Center	2:
Advanced Rehabilitation and Healthcare of Live Oak	2:
Silver Tree Nursing and Rehabilitation Center	2:
Trucare Living Centers - Selma	2:
Sonterra Health Center	2:
Stone Oak Care Center	2:
Cibolo Creek	2:
Town and Country Nursing and Rehabilitation Center	2:
Lytle Nursing Home	1:
Hunters Pond Rehabilitation and Healthcare	1:
The Rio at Mission Trails	1:
Pecan Valley Rehabilitation and Healthcare	1:
Southeast Nursing and Rehabilitation Center	1:
San Antonio North Nursing and Rehabilitation	1:
Las Colinas of Westover	1:
Golden Estates Rehabilitation Center	1:
Oak Park Nursing and Rehabilitation Center	1:
The Atrium Rehabilitation Center	1:
Asbury Care Center of Alamo	1:
Northgate Health and Rehabilitation Center	1:
Wurzbach Nursing and Rehabilitation	1:
Regent Care at Medical Center	1:
Meridian Care	1:
Rosewood Rehabilitation and Care Center	1:
Castle Hills Rehabilitation and Care Center	1:
San Antonio Wellness and Rehabilitation	1:
Autumn Winds Living and Rehabilitation	1:
The Enclave	1:
The Heights of Bulverde	1:
Riverview Nursing and Rehabilitation	No Data

Medical Groups Affiliated with CHRISTUS SANTA ROSA MEDICAL CENTER

There are 762 doctors and 282 medical groups that are affiliated with CHRISTUS SANTA ROSA MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with CHRISTUS SANTA ROSA MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with CHRISTUS SANTA ROSA MEDICAL CENTER.