UNIVERSITY HEALTH SYSTEM Ratings and Reviews

About UNIVERSITY HEALTH SYSTEM

UNIVERSITY HEALTH SYSTEM is a Acute Care Hospitals. It is in SAN ANTONIO, TX. Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 450213. It does provide emergency services. There are 1,021 medical professionals and 92 doctor groups affiliated with the hospital. On average at UNIVERSITY HEALTH SYSTEM, emergency patients were charged $29,781. This is higher than the state average of $27,898. It is also higher than the national average of $25,828.

Quick Links to UNIVERSITY HEALTH SYSTEM Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UNIVERSITY HEALTH SYSTEM to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	29 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	44 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	37 %
Patients who "Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	51 %
Patients who reported that their room and bathroom were "Always" clean	67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	55 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	70 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	70 %
Patients who reported YES, they would probably recommend the hospital	24 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of UNIVERSITY HEALTH SYSTEM, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UNIVERSITY HEALTH SYSTEM provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UNIVERSITY HEALTH SYSTEM: Not Available

Detailed table for spending and period for patients at UNIVERSITY HEALTH SYSTEM:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$12
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$70
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$186
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$1
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$9
Carrier (1 to 3 days Prior to Index Hospital Admission)	$878
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,870
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$26
Carrier (During Index Hospital Admission)	$1,609
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$625
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$261
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$6,390
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,053
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,710
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$146
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,935
Total (Complete Episode)	$29,781

Infection Rates at UNIVERSITY HEALTH SYSTEM

These measures show how often patients at UNIVERSITY HEALTH SYSTEM contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.46 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.93 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	41,140.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	46.99 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	31.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.66 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.37 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.80 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	24,889.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	45.29 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	25.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.55 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.58 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.81 / Same
SSI - Colon Surgery: Number of Procedures	358.00 / Same
SSI - Colon Surgery: Predicted Cases	11.30 / Same
SSI - Colon Surgery: Observed Cases	12.00 / Same
SSI - Colon Surgery	1.06 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.32 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.46 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	236.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.36 / Same
SSI - Abdominal Hysterectomy: Observed Cases	3.00 / Same
SSI - Abdominal Hysterectomy	1.27 / Same
MRSA Bacteremia: Lower Confidence Limit	0.35 / Same
MRSA Bacteremia: Upper Confidence Limit	1.17 / Same
MRSA Bacteremia: Patient Days	216,941.00 / Same
MRSA Bacteremia: Predicted Cases	16.39 / Same
MRSA Bacteremia: Observed Cases	11.00 / Same
MRSA Bacteremia	0.67 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.27 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.46 / Better
Clostridium Difficile (C.Diff): Patient Days	190,800.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	151.36 / Better
Clostridium Difficile (C.Diff): Observed Cases	54.00 / Better
Clostridium Difficile (C.Diff)	0.36 / Better

How UNIVERSITY HEALTH SYSTEM Compares to Other Similar Facilities

This is how UNIVERSITY HEALTH SYSTEM compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SAN ANTONIO, TX

Worst Hospitals in SAN ANTONIO, TX

Percentages of Complications and Deaths at UNIVERSITY HEALTH SYSTEM

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	13.4%	SAME
Death rate for CABG surgery patients	2.8%	SAME
Death rate for COPD patients	8.3%	SAME
Death rate for heart failure patients	10.6%	SAME
Death rate for pneumonia patients	16%	SAME
Death rate for stroke patients	13%	SAME
Pressure ulcer rate	0.64%	SAME
Death rate among surgical inpatients with serious treatable complications	141.93%	SAME
Iatrogenic pneumothorax rate	0.26%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.5%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.46%	SAME
Postoperative respiratory failure rate	6.5%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.42%	SAME
Postoperative sepsis rate	3.49%	SAME
Postoperative wound dehiscence rate	2%	SAME
Abdominopelvic accidental puncture or laceration rate	0.66%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.88%	SAME

Skilled Nursing Facilities Near UNIVERSITY HEALTH SYSTEM

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UNIVERSITY HEALTH SYSTEM ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Devine Health and Rehabilitation	5:
St. Francis Nursing Home	5:
The Village at Incarnate Word	5:
Remington Transitional Care of San Antonio	5:
The Army Residence Community Health Care Center	5:
The Heights On Huebner	5:
Coronado at Stone Oak	5:
Care Choice of Boerne	5:
Legend Oaks Healthcare and Rehabilitation - West S	4:
Morningside Manor	4:
Mccullough Hall Nursing Center Inc	3:
Legend Oaks Healthcare and Rehabilitation Center -	3:
San Jose Nursing Center	3:
Medina Valley Health and Rehabilitation Center	3:
Buena Vida Nursing and Rehab-San Antonio	3:
The Mission at Blue Skies of Texas East	3:
Retama Manor Nursing Center/san Antonio West	3:
Normandy Terrace Nursing and Rehabilitation Center	3:
Westover Hills Rehabilitation and Healthcare	3:
The Sarah Roberts French Home	3:
Windemere at Westover Hills	3:
Inspiration Hills Rehabilitation Center	3:
Silver Creek Manor	3:
Heritage Nursing and Rehabilitation	3:
Regent Care Center Oakwell Farms	3:
Mesa Vista Inn Health Center	3:
Ignite Medical Resort San Antonio, LLC	3:
Huebner Creek Health and Rehabilitation Center	3:
Windcrest Nursing and Rehabilitation	3:
Estates at Shavano Park	3:
Kendall House Wellness and Rehabilitation	3:
Harbor Valley Health and Rehabilitation	2:
Sunrise Nursing and Rehab Center	2:
Windsor Mission Oaks	2:
Highland Nursing Center	2:
River City Care Center	2:
Lakeside Nursing and Rehabilitation Center	2:
Memorial Medical Nursing Center	2:
San Pedro Manor	2:
Meridian Care Monte Vista	2:
Parklane West Healthcare Center	2:
Northeast Rehabilitation and Healthcare Center	2:
Juniper Village at Lincoln Heights	2:
The Lev at San Antonio	2:
Sorrento	2:
Mystic Park Nursing and Rehabilitation Center	2:
Patriot Heights Health Care Center	2:
Advanced Rehabilitation and Healthcare of Live Oak	2:
Silver Tree Nursing and Rehabilitation Center	2:
Trucare Living Centers - Selma	2:
Sonterra Health Center	2:
Stone Oak Care Center	2:
Cibolo Creek	2:
Town and Country Nursing and Rehabilitation Center	2:
Lytle Nursing Home	1:
Hunters Pond Rehabilitation and Healthcare	1:
The Rio at Mission Trails	1:
Pecan Valley Rehabilitation and Healthcare	1:
Southeast Nursing and Rehabilitation Center	1:
San Antonio North Nursing and Rehabilitation	1:
Las Colinas of Westover	1:
Golden Estates Rehabilitation Center	1:
Oak Park Nursing and Rehabilitation Center	1:
The Atrium Rehabilitation Center	1:
Asbury Care Center of Alamo	1:
Northgate Health and Rehabilitation Center	1:
Wurzbach Nursing and Rehabilitation	1:
Regent Care at Medical Center	1:
Meridian Care	1:
Rosewood Rehabilitation and Care Center	1:
Castle Hills Rehabilitation and Care Center	1:
San Antonio Wellness and Rehabilitation	1:
Autumn Winds Living and Rehabilitation	1:
The Enclave	1:
The Heights of Bulverde	1:
Riverview Nursing and Rehabilitation	No Data

Medical Groups Affiliated with UNIVERSITY HEALTH SYSTEM

There are 1,021 doctors and 92 medical groups that are affiliated with UNIVERSITY HEALTH SYSTEM.

Affiliated Doctor Groups

The list of medical professionals associated with UNIVERSITY HEALTH SYSTEM is very long, so we have added another pages. See a list of medical professionals associated with UNIVERSITY HEALTH SYSTEM.